Apparatus and systems for measuring, monitoring, tracking and simulating enterprise communications and processes
DCFirst Claim
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1. A computerized method for use in an asynchronous messaging environment, wherein said messaging environment comprises at least one original message comprised of original message data, comprising:
- providing, through a monitoring message, at least part of said original message data to a central message repository;
populating a transaction record in said central message repository with said original message data provided by said monitoring message wherein said original message data comprises status information of at least one action selected from the group consisting of activity, sub process and process; and
,retrieving information from the central message repository.
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Reexamination
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Abstract
The present invention comprises apparatus and systems for measuring, monitoring, tracking and simulating enterprise communications and processes. A central message repository or database is constructed, comprised of monitoring messages sent from process messaging systems. The database may then be accessed or queried as desired. A simulation tool assists in reviewing present and proposed processes and sub-processes before modifying existent systems or creating new systems.
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Citations
173 Claims
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1. A computerized method for use in an asynchronous messaging environment, wherein said messaging environment comprises at least one original message comprised of original message data, comprising:
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providing, through a monitoring message, at least part of said original message data to a central message repository; populating a transaction record in said central message repository with said original message data provided by said monitoring message wherein said original message data comprises status information of at least one action selected from the group consisting of activity, sub process and process; and
,retrieving information from the central message repository. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 42, 43, 44, 45)
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46. A computerized method for use in an asynchronous messaging environment, wherein said messaging environment comprises at least one original message comprised of original message data, comprising:
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providing, through a monitoring message, at least part of said original message data to a central message repository; populating a transaction record in said central message repository with said original message data provided by said monitoring message wherein said original message data comprises status information of at least one action selected from the group consisting of activity, sub process and process; and
,distributing information from the central message repository using a real-time tool which tracks the progress of transaction records and/or processes. - View Dependent Claims (47, 48, 49, 50)
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51. A computerized method for use in an asynchronous messaging environment, wherein said messaging environment comprises at least one original message comprised of original message data, comprising:
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providing, through a monitoring message, at least part of said original message data to a central message repository; populating a transaction record in said central message repository with said original message data provided by said monitoring message; reviewing data collected in said transaction record; wherein said original message data comprises status information of a process and/or sub process. - View Dependent Claims (52, 53, 54, 55, 56, 57, 58, 59, 60, 61, 62, 63, 64, 65, 66, 67, 68, 69)
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70. A computerized method for use in an asynchronous messaging environment, wherein said messaging environment comprises at least one original message comprised of original message data, comprising:
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monitoring a sub process, which is comprised of at least a first and second activity, by generating original message data from each of said first and second activities; transmitting said original message data from said first activity, via a first monitoring message, to a central message repository; storing said original message data from said first activity, in a transaction record in said central message repository; transmitting said original message data from said second activity, via a second monitoring message, to said central message repository; and
,storing said original message data from said second activity, in said transaction record in said central message repository; wherein said original message data comprises the status of said activity. - View Dependent Claims (71, 72, 73, 74, 75, 76, 77, 78, 79, 80, 81, 82, 83, 84, 85, 86, 87, 88, 89)
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90. An apparatus for use in an asynchronous messaging environment in a communications system or systems wherein said messaging environment comprises at least one original message comprised of original message data, the apparatus comprising:
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means for providing, through a monitoring message, at least part of said original message data to a central message repository; means for populating a transaction record in said central message repository with said original message data provided by said monitoring message wherein said original message data comprises status information of at least one action selected from the group consisting of activity, sub process and process; and
,means for retrieving information from the central message repository. - View Dependent Claims (91, 92, 93, 94, 95, 96, 97, 98, 99, 100, 101, 102, 103, 104, 105, 106, 107, 108, 109, 110, 111, 112, 113, 114, 115, 116, 117, 118, 119, 120, 121, 122, 123, 124, 125, 126, 127, 128, 129, 130, 131, 132, 133, 134)
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135. An apparatus for use in an asynchronous messaging environment in a communication system or systems, wherein said messaging environment comprises at least one original message comprised of original message data, the apparatus comprising:
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means for providing, though a monitoring message, at least part of said original message data to a central message repository; means for populating a transaction record in said central message repository with said original message data provided by said monitoring message wherein said original message data comprises status information of at least one action selected from the group consisting of activity, sub process and process; and
,means for distributing information from the central message repository using a real-time tool which tracks the progress of transaction records and/or processes. - View Dependent Claims (136, 137, 138, 139)
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140. An apparatus for use in an asynchronous messaging environment in a communication system or systems, wherein said messaging environment comprises at least one original message comprised of original message data, the apparatus comprising:
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means for providing, through a monitoring message, at least part of said original message data to a central message repository; means for populating a transaction record in said central message repository with said original message data provided by said monitoring message; and
,means for updating said transaction record; wherein said original message data comprises stares information of a process and/or sub process. - View Dependent Claims (141, 142, 143, 144, 145, 146, 147, 148, 149, 150, 151, 152, 153)
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154. An apparatus for use in an asynchronous messaging environment in a communication system or systems, wherein said messaging environment comprises at least one original message comprised of original message data, the apparatus comprising:
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means for monitoring a sub process, which is comprised of at least a first and second activity, by generating original message data from each of said first and second activities; means for transmitting said original message data from said first activity, via a first monitoring message, to a central message repository; means for storing said original message data from said first activity, in a transaction record in said central message repository; means for transmitting said original message data from said second activity, via a second monitoring message, to said central message repository; and
,means for storing said original message data from said second activity, in said transaction record in said central message repository; wherein said original message data comprises the status of said activity. - View Dependent Claims (155, 156, 157, 158, 159, 160, 161, 162, 163, 164, 165, 166, 167, 168, 169, 170, 171, 172, 173)
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Specification