Methods and systems for presence-based telephony communications
First Claim
1. A method comprising:
- generating a trigger in response to a first user picking up a receiver of a Public Switched Telephone Network telephone, replacing the receiver of the Public Switched Telephone Network telephone, initiating a Public Switched Telephone Network telephone call via the Public Switched Telephone Network telephone, terminating a Public Switched Telephone Network telephone call at the Public Switched Telephone Network telephone, or receiving a Public Switched Telephone Network telephone call at the Public Switched Telephone Network telephone;
altering a presence status of the first user from a first presence state to a second presence state based on the generated trigger; and
propagating the second presence state to a second user who has the first user on a presence and availability management buddy list.
2 Assignments
0 Petitions
Accused Products
Abstract
A system and method can enable a user of a communications network, such as a Public Switched Telephone Network (PSTN), wireless and/or voice over IP network to participate in Presence Availability Management (PAM) and Instant Messaging (IM) activities of a PAM/IM network. In response to phone network triggers, a phone network Service Control Point (SCP) can generate requests to a web server. The web server can translate the requests to presence information that can be forwarded to presence user agents for participants of the PAM/IM network. The presence user agents can present the user'"'"'s presence information to participants having the user on their “buddy list”. In turn, the presence user agent for the user can forward the presence information for participants on the user'"'"'s “buddy list” to a media server that can communicate the information to the user through Automatic Speech Recognition, Text to Speech and/or Dual Tone MultiFrequency technology.
9 Citations
19 Claims
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1. A method comprising:
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generating a trigger in response to a first user picking up a receiver of a Public Switched Telephone Network telephone, replacing the receiver of the Public Switched Telephone Network telephone, initiating a Public Switched Telephone Network telephone call via the Public Switched Telephone Network telephone, terminating a Public Switched Telephone Network telephone call at the Public Switched Telephone Network telephone, or receiving a Public Switched Telephone Network telephone call at the Public Switched Telephone Network telephone; altering a presence status of the first user from a first presence state to a second presence state based on the generated trigger; and propagating the second presence state to a second user who has the first user on a presence and availability management buddy list. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A system comprising:
one or more devices to; receive a trigger indicating that a first user picked up a receiver of a Public Switched Telephone Network telephone, replaced the receiver of the Public Switched Telephone Network telephone, initiated a Public Switched Telephone Network telephone call via the Public Switched Telephone Network telephone, terminated a Public Switched Telephone Network telephone call at the Public Switched Telephone Network telephone, or received a Public Switched Telephone Network telephone call at the Public Switched Telephone Network telephone, change a presence status of the first user from a first presence state to a second presence state based on the received trigger, and send the second presence state to a second user who has the first user on a presence and availability management buddy list. - View Dependent Claims (10, 11, 12, 13, 14, 15, 16)
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17. A method comprising:
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receiving an indication that a presence status of a first user has changed to indicate that the first user is available; establishing a Public Switched Telephone Network telephone call between a second user and the first user in response to receiving the indication that a presence status of the first user has changed to indicate that the first user is available; generating a trigger in response to the first user picking up a receiver of a Public Switched Telephone Network telephone; changing the presence status of the first user to a presence state that indicates that the first user is busy in response to generated trigger; and sending the presence state to a third user who has the first user on a presence and availability management buddy list, where the sending includes; delivering an instant voice message alert to the third user. - View Dependent Claims (18, 19)
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Specification