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Dialogue apparatus for controlling dialogues based on acquired information, judgment result, time estimation and result transmission

  • US 7,617,301 B2
  • Filed: 05/19/2005
  • Issued: 11/10/2009
  • Est. Priority Date: 04/14/2003
  • Status: Expired due to Fees
First Claim
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1. A dialogue apparatus for performing dialogues with a user terminal operated by a user, comprising:

  • a dialogue unit that performs a first and second dialogue with the user terminal;

    a control unit that judges whether to start the second dialogue during the first dialogue, and starts the second dialogue during the first dialogue in accordance with the a judgment result; and

    , that accomplishes both the first dialogue and the second dialogue to obtain respectively a first result and a second result, the first result being a result of the accomplished first dialogue, the second result being a result of the accomplished second dialogue;

    a first monitoring unit that monitors execution states of one or more information acquisition processes for acquiring information to be used for continuing the first dialogue being executed;

    an estimation unit that, for continuing the first information acquisition process, estimates time necessary to acquire the information to be used for continuing the first dialogue being executed; and

    a result transmission unit that transmits the first and the second results to the user terminal respectively or together;

    wherein the control unit initiates the second dialogue when judging to start the second dialogue based on the estimated time.

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