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Real time communications system

  • US 7,620,689 B2
  • Filed: 07/19/2004
  • Issued: 11/17/2009
  • Est. Priority Date: 07/19/2004
  • Status: Active Grant
First Claim
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1. A real-time communications system comprising:

  • a plurality of communications devices communicating with each other over a network;

    at least two communications devices including an e-mail capability and an instant messaging (IM) capability operating on a common IM protocol; and

    one of said at least two communications devices monitoring e-mail exchanges, comprising incoming and outgoing e-mails, identifying e-mail message threads when said e-mail exchanges meet a messaging threshold, wherein said messaging threshold is the occurrence of said incoming and outgoing e-mails exchanged between at least two common e-mail addresses over a selected period of time, and in response to said email exchanges meeting said messaging threshold selectively providing an automatic prompt to switch an identified e-mail message thread to an IM session.

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