User configurable alerts for ATM transactions
First Claim
Patent Images
1. In a first computer device, a method comprising:
- linking an alert to an occurrence of a specific activity within a customer account, which account is accessible via a network-connected device, wherein said alert has one or more characteristics associated therewith, including whether the alert is confidential or non-confidential, wherein said linking further comprises;
displaying a user interface that includes one or more alerts and one or more activities that may be linked to the one or more alerts;
receiving, via the user interface, a selection of one or more different alerts to link to one or more activities that may occur within the customer account, wherein each alert identifies one or more of the activities, wherein when multiple different activities are associated with one or more alerts, the one or more alerts are forwarded to the network-connected device to signal the occurrence of the multiple different activities; and
storing the selected one or more alerts along with information identifying the one or more activities to which the alert is linked, wherein said storing associates the alert and information with the customer account;
monitoring for the activity within said customer account that is related to the alert selected by the customer; and
in response to the occurrence of the activity, automatically forwarding the alert for outputting at the network-connected device during a subsequent access of said customer account via the network-connected device, wherein the alert is forwarded for outputting utilizing an output mechanism of the network-connected device to signal the occurrence of the activity within said customer account, wherein an outputting of the alert at the ATM is affected by a confidentiality characteristic associated with the alert.
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Abstract
A method, system and computer program product for enabling user-customization of an ATM display/receipt for a transaction carried out at an automated teller machine (ATM). The customer/user of the ATM creates/selects specific alerts to be outputted during subsequent ATM transactions. The alerts/notices are linked to the customer account. During subsequent access to the user'"'"'s account via an ATM, the pre-selected alert/notice is displayed to the user or printed on the transaction receipt.
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Citations
11 Claims
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1. In a first computer device, a method comprising:
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linking an alert to an occurrence of a specific activity within a customer account, which account is accessible via a network-connected device, wherein said alert has one or more characteristics associated therewith, including whether the alert is confidential or non-confidential, wherein said linking further comprises; displaying a user interface that includes one or more alerts and one or more activities that may be linked to the one or more alerts; receiving, via the user interface, a selection of one or more different alerts to link to one or more activities that may occur within the customer account, wherein each alert identifies one or more of the activities, wherein when multiple different activities are associated with one or more alerts, the one or more alerts are forwarded to the network-connected device to signal the occurrence of the multiple different activities; and storing the selected one or more alerts along with information identifying the one or more activities to which the alert is linked, wherein said storing associates the alert and information with the customer account; monitoring for the activity within said customer account that is related to the alert selected by the customer; and in response to the occurrence of the activity, automatically forwarding the alert for outputting at the network-connected device during a subsequent access of said customer account via the network-connected device, wherein the alert is forwarded for outputting utilizing an output mechanism of the network-connected device to signal the occurrence of the activity within said customer account, wherein an outputting of the alert at the ATM is affected by a confidentiality characteristic associated with the alert. - View Dependent Claims (2, 3)
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4. A data processing system comprising:
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a processor; a data storage facility hosting one or more customer account information; network connection means for allowing remote access via an external device to said one or more customer account information at the data storage facility; and program logic for; linking an alert to an occurrence of a specific activity within a customer account that is accessible via an automatic teller machine (ATM), wherein said alert has one or more characteristics associated therewith, including whether the alert is confidential or non-confidential, wherein said linking logic further comprises logic for; displaying a user interface with one or more of said alerts as a selectable option along with one or more activities; receiving, via the user interface, a selection of one or more different alerts to link to one or more activities that may occur within the customer account, wherein each alert identifies one or more of the activities, wherein when multiple different activities are associated with one or more alerts, the one or more alerts are forwarded to the ATM to signal the occurrence of the multiple different activities; and storing each selected one of said one or more alerts along with information identifying the one or more activities to which the alert is linked, wherein said storing associates the alert and information with the customer account; monitoring for the activity within said customer account that is related to the alert selected by the customer; and in response to the occurrence of the activity, automatically forwarding the alert for outputting at the ATM during a subsequent access of said customer account during an ATM transaction, wherein the alert is forwarded for outputting utilizing an output mechanism of the ATM to signal the occurrence of the activity within said customer account, wherein an outputting of the alert at the ATM is affected by a confidentiality characteristic associated with the alert. - View Dependent Claims (5, 6)
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7. An ATM network comprising:
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a repository of customer accounts maintained by a financial institution; a plurality of ATMs with access to said repository and which provides a user with authenticated access to a customer account stored on said repository; and at least one financial institution computer for accessing and updating information within the customer account stored on said repository, said computer having a processor and code executing thereon to provide; means for linking an alert to an occurrence of a specific activity within a customer account, which account is accessible via an automatic teller machine (ATM), wherein said alert has one or more characteristics associated therewith, including whether the alert is confidential or non-confidential, wherein said means for enabling includes; means for displaying a user interface within which is presented one or more of said alerts as a selectable option along with one or more activities that may be linked to the one or more alerts; and means for receiving, via the user interface, a selection of one or more different alerts to link to one or more activities that may occur within the customer account, wherein each alert identifies one or more of the activities, wherein when multiple different activities are associated with one or more alerts, the one or more alerts are forwarded to the ATM to signal the occurrence of the multiple different activities; and means for storing each selected one of said one or more alerts along with information identifying the one or more activities to which the alert is linked, wherein said storing associates the alert and information with the customer account; means for monitoring for the activity within said customer account that is related to the alert selected by the customer; and in response to the occurrence of the activity, means for automatically forwarding the alert for outputting at the network-connected device during a subsequent access of said customer account during an ATM transaction, wherein the alert is forwarded for outputting utilizing an output mechanism of the ATM to signal the occurrence of the activity within said customer account, wherein an outputting of the alert at the ATM is affected by a confidentiality characteristic associated with the alert. - View Dependent Claims (8)
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9. A computer program product comprising:
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a computer readable storage medium; and program instructions on said computer readable storage medium for; linking an alert to an occurrence of a specific activity within a customer account, which account is accessible via a network-connected device, wherein said alert has one or more characteristics associated therewith, including whether the alert is confidential or non-confidential, wherein said program instructions for linking further comprises instructions for; displaying a user interface within which is presented one or more of said alerts as a selectable option along with one or more activities that may be linked to the one or more alerts; receiving, via the user interface, a selection of one or more different alerts to link to one or more activities that may occur within the customer account, wherein each alert identifies one or more of the activities, wherein when multiple different activities are associated with one or more alerts, the one or more alerts are forwarded to the network-connected device to signal the occurrence of the multiple different activities; and storing each selected one of said one or more alerts along with information identifying the one or more activities to which the alerts are linked, wherein said storing associates the alert to the activity within the customer account; monitoring for the activity within said customer account that is related to the alert selected by the customer; and in response to the occurrence of the activity, automatically forwarding the alert for outputting at the network-connected device during a subsequent access of said customer account via the network-connected device, wherein the alert is forwarded for outputting utilizing an output mechanism of the network-connected device to signal the occurrence of the activity within said customer account, wherein an outputting of the alert at the ATM is affected by a confidentiality characteristic associated with the alert. - View Dependent Claims (10, 11)
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Specification