Service tracking and alerting system for fitness equipment
First Claim
1. An electronic method of obtaining a service alert pertaining to exercise equipment, the method comprising;
- (a) using a control server at a fitness facility to gather service information from at least one fitness equipment unit via a wireless connection;
(b) determining whether the service information gathered in step (a) is significant;
(c) automatically sending a service alert message to at least one predefined recipient regarding service information that is significant;
sending service information from the control server at the fitness facility to an accumulated data storage unit; and
sending service information from a second control server at a second fitness facility remote from the first fitness facility to the accumulated data storage unit.
3 Assignments
0 Petitions
Accused Products
Abstract
A service tracking and alerting system for fitness equipment (18) includes one or more subsystems of multiple control servers (20) (ICS) to gather real time information from one or more fitness equipment units (22, 24) (FEU) via wireless connection and store such information in a temporary database (25). Multiple ICSs are linked to a remotely located accumulated data storage unit or silo (26) having a permanent storage database (27). One or more silos (26) and their corresponding ICSs are controlled, accessed, and interrogated through an enterprise level platform (32). Service alert messages may be generated and sent to one or more recipients if an FEU experiences a significant service event. Also, a reporting interface (190) allows users to access, enter, update and/or alter, service usage, warranty, and other information from the data storage units (26) and ICSs (20).
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Citations
69 Claims
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1. An electronic method of obtaining a service alert pertaining to exercise equipment, the method comprising;
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(a) using a control server at a fitness facility to gather service information from at least one fitness equipment unit via a wireless connection; (b) determining whether the service information gathered in step (a) is significant; (c) automatically sending a service alert message to at least one predefined recipient regarding service information that is significant; sending service information from the control server at the fitness facility to an accumulated data storage unit; and sending service information from a second control server at a second fitness facility remote from the first fitness facility to the accumulated data storage unit. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19)
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20. A method of obtaining service information from fitness equipment units, the method comprising;
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(a) requesting service information on the fitness equipment units from an accumulated data storage unit having a permanent database;
the request including instructions defining what types of service information are to be obtained;
the database having been formed from an accumulation of service information from a plurality of temporary databases; and(b) receiving a service report from the accumulated data storage unit according to the instructions;
wherein the service report includes a plethora of information. - View Dependent Claims (21, 22, 23, 24, 25, 26, 27, 28, 29)
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30. An electronic method of obtaining a service alert pertaining to exercise equipment, the method comprising;
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(a) using a control server at a fitness facility to gather service information from at least one fitness equipment unit via a wireless connection; (b) determining whether the service information gathered in step (a) is significant; (c) automatically sending a service alert message to at least one predefined recipient regarding service information that is significant, wherein the fitness facility is one of a plurality of fitness facilities of an association and wherein the at least one predefined recipient is a main office of the association. - View Dependent Claims (31, 32, 33, 34, 35, 36, 37, 38, 39)
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40. An electronic method of obtaining a service alert pertaining to exercise equipment, the method comprising;
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(a) using a control server at a fitness facility to gather service information from at least one fitness equipment unit via a wireless connection; (b) determining whether the service information gathered in step (a) is significant; (c) automatically sending a service alert message to at least one predefined recipient regarding service information that is significant, wherein the at least one predefined recipient is a manufacturer of the at least one fitness equipment. - View Dependent Claims (41, 42, 43, 44, 45, 46, 47, 48, 49)
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50. An electronic method of obtaining a service alert pertaining to exercise equipment, the method comprising;
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(a) using a control server at a fitness facility to gather service information from at least one fitness equipment unit via a wireless connection; (b) determining whether the service information gathered in step (a) is significant; (c) automatically sending a service alert message to at least one predefined recipient regarding service information that is significant, wherein the at least one predefined recipient is a service/maintenance provider remote from the fitness facility. - View Dependent Claims (51, 52, 53, 54, 55, 56, 57, 58, 59)
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60. An electronic method of obtaining a service alert pertaining to exercise equipment, the method comprising;
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(a) using a control server at a fitness facility to gather service information from at least one fitness equipment unit via a wireless connection; (b) determining whether the service information gathered in step (a) is significant; (c) automatically sending a service alert message to at least one predefined recipient regarding service information that is significant, wherein the at least one predefined recipient comprises a repair facility and wherein the service alert message includes a request for a replacement part for the at least one exercise equipment. - View Dependent Claims (61, 62, 63, 64, 65, 66, 67, 68, 69)
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Specification