System and method for management of resources in emergency and operational situations

• US 7,623,027 B2
• Filed: 12/11/2006
• Issued: 11/24/2009
• Est. Priority Date: 01/24/2003
• Status: Active Grant

• Current Assignee: Everbridge Incorporated
• Original Assignee: Hyperalert, Inc.
• Inventors: Dilbeck, Jeremy S., Epperson, Kraettli L.
• Primary Examiner(s): POPE, DARYL C
• Application Number:
  US11/609,090
• Publication Number:
  US 20070083409A1
• Time in Patent Office: 1,079 Days
• Field of Search: 340/506, 340/507, 340/524, 340/691.6, 340/825.36, 340/825.49
• US Class Current: 340/506
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling

Abstract

Provided is a method for designing, managing and executing response plans. Specific plan and resources are defined and a defined plan is executed either automatically or manually according to pre-determined or “real-time” parameter definitions. An executed plan notifies, by various user-defined means, actively or pre-defined parties in a near simultaneous fashion of security communications, notifications, directives and/or information. One embodiment of the system includes a component that requires a notified party to acknowledge a particular notification event by responding with a personal identification number (PIN) or calling a specified telephone number and entering the PIN. The system enables parties to be organized into groups based upon member profiles. Individual parties can be assigned to sub-groups, enabling specifically designed communications to go to the parties of any particular sub-group. Alternative means of contact can be prioritized and utilized either simultaneously or sequentially until contact with a particular party is achieved.

Claims

1. A method of defining, managing and executing operational response plans, comprising:

defining one or more response plans, each response plan definition associated with at least one resource of two or more response resources;

specifying a first resource and a second resource, both of the plurality of resources;

categorizing the first and second resources into specified profiles;

selecting either the first resource or the second resource based upon the resource profiles; and

executing one plan of the one or more response plans, the executing comprising;

deploying the selected resource;

displaying an execution command center corresponding to the one executed plan; and

displaying status information corresponding to the deployed resource.

2. The method of claim 1, wherein the one plan of the one or more plans comprises a notification of a particular event.

3. The method of claim 1, the categorizing comprising calculating locations, based upon global positioning system (GPS) data, corresponding to the first and second resources.

4. The method of claim 1, wherein the specified profiles correspond to job descriptions.

5. A system of defining, managing and executing operational response plans, comprising:

a processor;

a plurality of response resources;

one or more response plans, each response plan associated with at least two resources of the plurality of resources; and

logic, for execution on the processor, for categorizing a first resource and a second resource of the at least two resources into corresponding profiles;

logic, for execution on the processor, for selecting either the first resource or the second resource based upon the resource profiles; and

logic, for execution on the processor, for executing one plan of the one or more response plans, the execution logic comprising;

logic for deploying the selected resource;

logic for displaying an execution command center corresponding to the one executed plan; and

logic for displaying status information corresponding to the deployed resource.

6. The system of claim 5, wherein the one plan of the one or more plans comprises a notification of a particular event.

7. The system of claim 5, the logic for categorizing comprising logic for calculating locations of the first and second resources based upon global positioning system (GPS) data.

8. The system of claim 5, wherein the first and second profiles correspond to job descriptions.

9. A computer programming product for defining, managing and executing operational response plans, comprising:

a memory;

logic, stored on the memory, for defining one or more response plans, each response plan definition associated with at least two resources of two or more response resources;

logic, stored on the memory, specifying a first resource and a second resource, both of the plurality of resources;

logic, stored on the memory, categorizing the first and second resources into specified profiles;

logic, stored on the memory, selecting either the first resource or the second resource based upon the resource profiles; and

logic, stored on the memory, for executing one plan of the one or more response plans, the execution logic comprising;

logic for deploying the selected resource;

logic for displaying an execution command center corresponding to the one executed plan; and

logic for displaying status information corresponding to the selected resource.

10. The computer programming product of claim 9, wherein the one plan of the one or more plans comprises a notification of a particular event.

11. The computer programming product of claim 9, the logic for categorizing comprising logic, stored on the memory, for calculating locations, based upon global positioning system (GPS) data, corresponding to the first and second resources.

12. A method of defining, managing and executing operational response plans, comprising:

defining one or more response plans, each response plan definition associated with at least one resource of two or more response resources;

executing one plan of the one or more response plans, the executing comprising;

deploying a first resource of the at least one resource associated with the one executed plan;

displaying an execution command center corresponding to the one executed plan; and

displaying status information corresponding to the first resource;

displaying a reporting form corresponding to the execution of the one plan; and

collecting user entered information from the reporting form.

13. The method of claim 12, wherein the reporting form is a Federal Emergency Management Agency (FEMA) form.

14. A system of defining, managing and executing operational response plans, comprising:

a processor;

a plurality of response resources;

one or more response plans, each response plan associated with at least one resource of the plurality of resources;

logic, for execution on the processor, for executing one plan of the one or more response plans, the execution logic comprising;

logic for deploying a first resource of the at least one resource associated with the one executed plan;

logic for displaying an execution command center corresponding to the one executed plan; and

logic for displaying status information corresponding to the first resource;

a reporting form corresponding to the execution of the one plan; and

logic for collecting user entered information from the reporting form.

15. The system of claim 14, wherein the reporting form is a Federal Emergency Management Agency (FEMA) form.

16. A method of defining, managing and executing operational response plans, comprising:

defining one or more response plans, each response plan definition associated with at least one resource of two or more response resources;

executing one plan of the one or more response plans, the executing comprising;

deploying a first resource of the at least one resource associated with the one executed plan;

displaying an execution command center corresponding to the one executed plan; and

displaying status information corresponding to the first resource;

receiving a supervisory control and data acquisition (SCADA) signal; and

initiating the executing based upon the SCADA signal.

17. A system of defining, managing and executing operational response plans, comprising:

a processor;

a plurality of response resources;

one or more response plans, each response plan associated with at least one resource of the plurality of resources;

logic, for execution on the processor, for executing one plan of the one or more response plans, the execution logic comprising;

logic for deploying a first resource of the at least one resource associated with the one executed plan;

logic for displaying an execution command center corresponding to the one executed plan; and

logic for displaying status information corresponding to the first resource;

logic for receiving a supervisory control and data acquisition (SCADA) signal; and

logic for initiating the execution based upon the SCADA signal.

18. A computer programming product for defining, managing and executing operational response plans, comprising:

a memory;

logic, stored on the memory, for defining one or more response plans, each response plan definition associated with at least one resource of two or more response resources;

logic, stored on the memory, for executing. one plan of the one or more response plans, the execution logic comprising;

log for deploying a first resource of the at least one resource associated with the one executed plan;

logic for displaying an execution command center corresponding to the one executed plan; and

logic for displaying status information corresponding to the first resource; and

logic, stored on the memory, for receiving a supervisory control and data acquisition (SCADA) signal; and

logic, stored on the memory, for initiating the executing based upon the SCADA signal.

19. A computer programming product for defining, managing and executing operational response plans, comprising:

a memory;

logic, stored on the memory, for defining one or more response plans, each response plan definition associated with at least one resource of two or more response resources;

logic, stored on the memory, for executing one plan of the one or more response plans, the execution logic comprising;

logic for deploying a first resource of the at least one resource associated with the one executed plan;

logic for displaying an execution command center corresponding to the one executed plan; and

logic for displaying status information corresponding to the first resource;

logic, stored on the memory, for displaying a reporting form corresponding to the execution of the one plan; and

logic, stored on the memory, for collecting user entered information from the reporting form.