Network testing and monitoring systems

• US 7,634,267 B2
• Filed: 07/03/2007
• Issued: 12/15/2009
• Est. Priority Date: 11/23/2001
• Status: Expired due to Fees

• Current Assignee: Actix Limited (Amdocs Ltd.)
• Original Assignee: Actix Limited (Amdocs Ltd.)
• Inventors: Dobson, Robert William Albert, Ko, Yiu Fai
• Primary Examiner(s): Appiah; Charles N
• Assistant Examiner(s): Vu; Michael T
• Application Number:
  US11/824,909
• Publication Number:
  US 20070254644A1
• Time in Patent Office: 896 Days
• Field of Search: 455/423, 455/456.1, 455/67.11, 455/226, 455/432, 455/424
• US Class Current: 455/423
• CPC Class Codes: H04L 41/00 Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
• CPC Class Codes: H04L 41/142 using statistical or mathematical methods
• CPC Class Codes: H04L 41/344 Out-of-band transfers
• CPC Class Codes: H04L 41/5003 Managing SLA; Interaction between SLA and QoS
• CPC Class Codes: H04L 41/5022 by giving priorities, e.g. assigning classes of service
• CPC Class Codes: H04L 41/5087 wherein the managed service relates to voice services management of VoIP services H04M7/0081
• CPC Class Codes: H04L 41/509 wherein the managed service relates to media content delivery, e.g. audio, video or TV
• CPC Class Codes: H04L 43/02 Capturing of monitoring data
• CPC Class Codes: H04L 43/0852 Delays
• CPC Class Codes: H04L 43/50 Testing arrangements
• CPC Class Codes: H04L 43/55 Testing of service level quality, e.g. simulating service usage
• CPC Class Codes: H04W 24/00 Supervisory, monitoring or testing arrangements
• CPC Class Codes: H04W 76/20 Manipulation of established connections
• CPC Class Codes: H04W 84/04 Large scale networks; Deep hierarchical networks

Abstract

A method of testing a digital mobile phone network such as a GPRS or 3G network comprises either using real traffic or creating test traffic using test mobile phone coupled to a computer, and using the computer to measure a parameter associated with the network'"'"'s response to the traffic. The measurements made by the computer are themselves sent as traffic to create one or more data streams within the mobile phone network comprising the traffic, measurements relating to the traffic, and signalling relating to the traffic, whereby this data stream or these streams can be captured at interface points within the network and analysed to investigate the functioning of the network dynamically as the network is exercised with the traffic. Software and test equipment for performing the method are also described.

Claims

1. A method of providing performance information for a digital mobile phone network, the method comprising:

using a digital mobile phone of a subscriber of said network to perform measurements of quality of service (QoS) for real subscriber traffic for a service provided to said subscriber by an operator of said network, said real subscriber traffic not being test traffic;

generating QoS data in said digital mobile phone from said quality of service (QoS) measurements; and

sending said QoS data into said digital mobile phone network to provide said performance information;

wherein said subscriber comprises a human user of said digital mobile phone; and

wherein said digital mobile phone includes a processor and memory coupled to said processor, said memory storing program code including code for providing said service to said subscriber and monitoring agent code, and wherein the method further comprises;

using said monitoring agent code in said digital mobile phone to monitor said real subscriber traffic for said human user of said service to perform said QoS measurements and to generate said QoS data for sending into said digital mobile phone network;

decoding a protocol stack of said traffic to read signalling data associated with said traffic and using said signalling data to analyze said QoS data; and

determining radio resources allocated to said real subscriber traffic and displaying said radio resources in association with said QoS data, displaying both together on the same display as a function of time to provide graphical indication of a degree of correlation between a variation in a said QoS measurement of said real subscriber traffic at a time and a variation in said radio resources allocated to said traffic at substantially the same said time, such that it can be determined whether a degradation in Quality of service is linked to said allocating of said radio resources.

2. The method as claimed in claim 1 further comprising computing, in said digital mobile phone, statistics relating to said real subscriber traffic, and sending said statistics into said digital mobile phone network, and wherein said QoS data comprises said statistics.

3. The method as claimed in claim 2 further comprising aggregating said statistics, and sending said aggregated statistics into said digital mobile phone network, and wherein said QoS data comprises said aggregated statistics.

4. The method as claimed in claim 2 wherein said statistics are able to be aggregated and separated out by one or more variables including a service type variable defining a type of said service provided to said subscriber.

5. The method as claimed in claim 2 wherein said service provided to said user comprises one or more of an email service, a web browsing service and a video streaming service, and wherein said QoS data comprises one or both of throughput measurement data and latency measurement data.

6. The method as claimed in claim 2 further comprising using said monitoring agent code to retrieve data relating to said real subscriber traffic from other software elements within said digital mobile phone and to compute said statistics relating to said real subscriber traffic using said data retrieved from said other software elements.

7. The method as claimed in claim 2 wherein said QoS data is sent into said digital mobile phone network by operating one or more state machines in the digital mobile phone.

8. The method as claimed in claim 6 wherein said data retrieved from said other software elements comprises network layer data.

9. The method as claimed in claim 6 wherein said data retrieved from said other software elements comprises application layer data.

10. The method as claimed in claim 6 wherein said data retrieved from said other software elements comprises raw data carried on said network.

11. The method as claimed in claim 1 wherein said using further comprises using said digital mobile phone to perform said measurements of quality of service (QoS) using raw data extracted at a low level in said digital mobile phone.

12. The method as claimed in claim 11 wherein said raw data extracted at a low level comprises network layer data.

13. The method as claimed in claim 1 wherein said sending of said QoS data comprises sending said QoS data to a remote destination in a second stream of traffic in addition to said real subscriber traffic.

14. The method as claimed in claim 1 wherein said QoS data comprises data derived from a count of a number of protocol errors associated with said real subscriber traffic of said digital mobile phone.

15. The method as claimed in claim 1 further comprising using said digital mobile phone to receive commands over said network for said providing of said performance information.

16. The method as claimed in claim 1 further comprising capturing GPS position information for said digital mobile phone and sending said GPS position information into said digital mobile phone network to provide performance information comprising said QoS data together with said GPS position information.

17. The method as claimed in claim 1 further comprising using said monitoring agent code to collect performance information from a plurality of sources accessible using said digital mobile phone, said performance information including said QoS data;

forming said performance information from said plurality of sources into a combined stream; and

sending said combined stream into said digital mobile phone network to provide said performance information.