Configuring data storage for electronic mail application

• US 7,634,567 B1
• Filed: 06/29/2007
• Issued: 12/15/2009
• Est. Priority Date: 06/29/2007
• Status: Active Grant

• Current Assignee: Emc IP Holding Company LLC (Dell Technologies Inc.)
• Original Assignee: EMC Corporation (Dell Technologies Inc.)
• Inventors: Magorka, Thomas G., Parenti, Mark A., Todd, Stephen J., Bauer, Andreas L., Gupta, Uday K., Wood, Douglas A., Butchart, David C., Martin, Brian James, Frank, Joseph T.
• Primary Examiner(s): Chang; Jungwon
• Application Number:
  US11/824,435
• Time in Patent Office: 900 Days
• Field of Search: 709204-207, 709/226, 379/219, 715/735, 707/9, 726/1
• US Class Current: 709/226
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]

Abstract

Described are techniques for processing a data storage configuration request for an application A first user level of a plurality of user levels at which said data storage configuration request is made is determined. One or more rule sets defining mappings between different ones of said plurality of user levels are provided. Each of the different user levels is associated with a different level of abstraction with respect to processing performed in the data storage system for implementing the data storage configuration request. One of the rule sets is selected in accordance with the application, a data service requested in said data storage configuration request, and a user grouping including said plurality of user levels. The data storage configuration request is serviced using rules of the selected rule set.

Claims

1. A method for use in configuring data storage for electronic mail application, the method comprising:

providing a user interface to allow a user to issue a data storage configuration request to provision storage for an email application, the user interface being customized based on a user sophistication level, wherein the user sophistication level is selectable by the user from a set of user sophistication levels comprising first and second user sophistication levels, the first user sophistication level corresponding to greater automation and less detail than the second user sophistication level; and

based on the data storage configuration request, communicating with a service provider to implement the data storage configuration request, the implementing of the data storage configuration request comprising allocating storage for storing mailbox data of the email application.

2. The method of claim 1, further comprising:

processing said data storage configuration request for an application, said application comprising at least a portion of said email application;

determining a first user level of a plurality of user levels at which said data storage configuration request is made;

providing one or more rule sets defining mappings between different ones of said plurality of user levels, each of said different user levels being associated with a different level of abstraction with respect to processing performed in the data storage system for implementing the data storage configuration request;

selecting one of said one or more rules sets in accordance with said application, a data service requested in said data storage configuration request, and a user grouping including said plurality of user levels; and

servicing the data storage configuration request, said servicing including using a first rule of said selected rule set to map data of the data storage configuration request from said first user level to another user level and performing a first call from a first service provider associated with the first user level to a second service provider associated with a second of said plurality of user levels.

3. The method of claim 2, wherein the data storage configuration request is for provisioning storage for the application.

4. The method of claim 2, wherein the data storage configuration request is made from a host to an appliance hosting data storage for the application.

5. The method of claim 2, wherein the particular rule set selected by said selecting includes one or more quality of service parameters having values selected for a first usage of the application differing from other values for said one or more quality of service parameters selected from a different rule set for a second usage of the application.

6. The method of claim 2, wherein said first service provider and said second service provider are located on the appliance.

7. The method of claim 2, wherein the data storage request is made from a host to a network configuration of a plurality of data storage systems and said first service provider and said second service provider are located on a different ones of said plurality of data storage systems.

8. The method of claim 2, wherein one or more rules engines are used to perform processing in accordance with said selected rule set to service said data storage configuration request.

9. The method of claim 2, wherein said first rule maps a first user selected parameter to a second parameter and said second parameter is included in said first call.

10. The method of claim 2, wherein said first rule specifies one or more default parameter values and said one or more default parameter values are included in said first call.

11. The method of claim 2, wherein said servicing further includes using a second rule of said selected rule set to map data of the first call to the second service provider to data used for a second call from the second service provider to a third service provider associated with a third of said plurality of user levels.

12. The method of claim 11, wherein said user grouping includes said first, second and third user levels, said first user level provides a greatest level of abstraction of said first, second and third user levels and said third user level providing a least level of abstraction of said first, second and third user levels.

13. The method of claim 11, wherein said first rule provides for application specific mappings of user interface data to other terms included in said first call.

14. The method of claim 2, wherein the application is one of the email application, a database application, a medical office application, a law office application, or a banking application.

15. The method of claim 2, wherein said first rule includes at least one of a variable or a conditional statement evaluated at runtime when processing said data storage configuration request.

16. The method of claim 2, wherein a rule set selected by said selecting includes one or more rules, said one or more rules including at least one default specified in accordance with a requirement of said application, said at least one default being mapped by said one or more rules to at least one parameter that varies with a data storage system on which storage is used for the data storage configuration request.