System and method for allowing a vehicle owner to obtain a vehicle repair estimate

• US 7,636,676 B1
• Filed: 08/05/2004
• Issued: 12/22/2009
• Est. Priority Date: 08/05/2004
• Status: Active Grant

• Current Assignee: Alan K. Wolery, Eric M. Gayan
• Original Assignee: Alan K. Wolery, Eric M. Gayan
• Inventors: Gayan, Eric M., Wolery, Alan K.
• Primary Examiner(s): Pond; Robert M.
• Application Number:
  US10/912,306
• Time in Patent Office: 1,965 Days
• Field of Search: 705/26, 705/27
• US Class Current: 705/26.4
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0601 Electronic shopping [e-shopping]
• CPC Class Codes: G06Q 30/0611 Request for offers or quotes
• CPC Class Codes: G06Q 30/0641 Shopping interfaces

Abstract

An Internet-based (web-based) system and method for allowing a vehicle owner to obtain a fair repair estimate for a vehicle. The system and method allows information relating to the vehicle to be repaired and the components of the vehicle to be repaired or replaced to be entered by the vehicle owner into the user interface of a repair estimating website. Geographic location information may also be provided to facilitate the preparation of a more accurate estimate. The system and method retrieves necessary information from one or more databases and provides the information to one or more software applications that are used to quickly generate an electronic repair estimate. Various options may be selected to customize the repair estimate and to allow for other actions.

Claims

1. A computerized system for preparing and presenting a vehicle cost of repair estimate to a vehicle owner, comprising:

a server controlled by an entity serving as a third party to one or more repair facilities and the vehicle owner configured to receive from said vehicle owner;

(a) vehicle identification data;

(b) component identification data for one or more components needed to complete a repair to a vehicle identified by said vehicle identification data; and

(c) a geographic location where said repair will take place;

one or more databases for storing;

(a) vehicle manufacturer component cost data relating to various components of said vehicle to be repaired;

(b) vehicle manufacturer labor time data associated with various repairs for said vehicle to be repaired; and

(c) labor rate data associated with said geographic location where said vehicle repair will take place;

wherein said server executes a process, in response to receiving said vehicle identification data, said component identification data and said geographic location, automatically;

(a) searches said one or more databases using said vehicle identification data and said component identification data for one or more components needed to complete a repair for said vehicle;

(b) retrieves vehicle manufacturer component cost data and vehicle manufacturer labor time data for each of said one or more components from said one or more databases;

(c) acquires an average labor rate for said geographic location where said repair will take place;

(d) automatically calculates a cost of repair estimate using said vehicle manufacturer component cost data, said vehicle manufacturer labor time data, and said average labor rate; and

(e) transmits said cost of repair estimate for display to said vehicle owner.

2. The system of claim 1, wherein said one or more databases reside on a single data server.

3. The system of claim 1, wherein said one or more databases reside on multiple data servers.

4. The system of claim 3, wherein said one or more data servers are owned or controlled by more than one entity.

5. The system of claim 1, further comprising one or more modules for converting data from said one or more databases into a form usable by said process at said server.

6. The system of claim 1, further comprising a user database for storing information relating to users of said system.

7. The system of claim 1, wherein said process acquires said average labor rate by calculating an average labor rate using a plurality of labor rates associated with said geographic location, said plurality of labor rates stored in said one or more databases.

8. The system of claim 1, wherein said process acquires said average labor rate by retrieving an average labor rate for said geographic location from said one or more databases.

9. A computerized method of preparing and presenting a vehicle cost of repair estimate to a vehicle owner, comprising:

prompting said vehicle owner for vehicle identification data regarding a vehicle to be repaired;

prompting said vehicle owner for component identification data regarding one or more components of said vehicle that are to be repaired or replaced;

prompting said vehicle owner for a geographic location where said repair will take place;

receiving at a server controlled by an entity serving as a third party to one or more repair facilities and the vehicle owner said vehicle identification data, said component identification data, and said geographic location said server;

in response to receiving said vehicle identification data, said component identification data, and said geographic location vehicle manufacturer;

(a) accessing one or more databases containing vehicle manufacturer component cost data relating to various components of said vehicle to be repaired vehicle manufacturer labor time data associated with various repairs for said vehicle to be repaired, and labor rate data associated with said geographic location where said repair will take place;

(b) retrieving vehicle manufacturer component cost data and vehicle manufacturer labor time data for each of said one or more components from said one or more databases;

(c) providing an average labor rate for said geographic location where said repair will take place;

(d) automatically preparing a cost of repair estimate by using said vehicle manufacturer component cost data, said vehicle manufacturer labor time data, and said average labor rate; and

(e) transmitting said cost of repair estimate for display to said vehicle owner.

10. The method of claim 9, wherein vehicle identification data regarding said vehicle to be repaired is provided via a vehicle identification number (VIN).

11. The method of claim 9, further comprising, subsequent to receiving data regarding said vehicle to be repaired, presenting an identification of said vehicle to be repaired to said vehicle owner.

12. The method of claim 9, wherein component identification data is provided by a method selected from the group consisting of entering a part number, typing a component name, and selecting a component from a list.

13. The method of claim 9, further comprising, subsequent to receiving data regarding said one or more components to be repaired or replaced, presenting said vehicle owner with a summary list of components.

14. The method of claim 9, further comprising presenting said vehicle owner with the option of preparing said cost of repair estimate using components selected from the group consisting of aftermarket, remanufactured, and used components.

15. The method of claim 9, further comprising prompting said vehicle owner for payment information used to pay for said cost of repair estimate, and requiring receipt of said payment information before continuing with the preparation of said cost of repair estimate.

16. The method of claim 9, wherein said geographic location information is provided in the form of a zip code.

17. The method of claim 9, wherein said estimate displays only the cost of using OEM components to effectuate the repair.

18. The method of claim 9, wherein said estimate displays the cost of using one or more components selected from the group consisting of OEM, aftermarket, remanufactured, and used components to effectuate the repair.

19. The method of claim 9, further comprising presenting said vehicle owner with a list of repair facilities near the geographic location of the repair.

20. The method of claim 19, wherein repair facilities that have agreed to honor said cost of repair estimate are identified.

21. The method of claim 19, further comprising presenting said vehicle owner with additional information regarding a repair facility selected by said user from said list of repair facilities.

22. The method of claim 21, further comprising allowing said vehicle owner to schedule a repair appointment with said selected repair facility.

23. The method of claim 9, further comprising presenting said vehicle owner with additional information regarding aftermarket, remanufactured, and/or used components that were used to prepare said cost of repair estimate.

24. The method of claim 23, further comprising allowing said vehicle owner to purchase one or more of said aftermarket, remanufactured, and/or used components online.

25. The method of claim 9, further comprising receiving payment information from said vehicle owner via telephone, approving said payment information, and providing said vehicle owner with a code that may be entered in response to a payment information prompt, said code permitting the estimate preparation process to continue.

26. The method of claim 9, wherein said average labor rate is calculated using a plurality of labor rates associated with said geographic location, said plurality of labor rates stored in said one or more databases.

27. The method of claim 9, wherein said average labor rate is retrieved from said one or more databases, said one or more databases containing average labor rates for various geographic locations.

28. A computerized method of allowing a vehicle owner to obtain a vehicle cost of repair estimate, comprising:

receiving at a server controlled by an entity serving as a third party to one or more repair facilities and the vehicle owner vehicle identification data regarding a vehicle to be repaired;

receiving at said server component identification data regarding one or more components of said vehicle that are to be repaired or replaced;

receiving at said server a geographic location where said repair will take place;

accessing at said server one or more databases containing vehicle manufacturer component cost data relating to various components of said vehicle to be repaired, vehicle manufacturer labor time data associated with various repairs for said vehicle to be repaired, and labor rate data associated with said geographic location where said repair will take place, retrieving vehicle manufacturer component cost data and vehicle manufacturer labor time data for each of said one or more components from said one or more databases;

acquiring at said server an average labor rate for said geographic location where said repair will take place;

automatically generating at said server a cost of repair estimate using said vehicle manufacturer component cost data, said vehicle manufacturer labor time data, and said average labor rate; and

transmitting by said server said cost of repair estimate to said vehicle owner.

29. The method of claim 28, wherein data regarding said vehicle to be repaired is entered by means of a vehicle identification number (VIN).

30. The method of claim 28, further comprising, subsequent to entering data regarding said vehicle to be repaired, receiving an identification of said vehicle to be repaired.

31. The method of claim 28, wherein component data is entered by a method selected from the group consisting of entering a part number, typing a component name, and selecting a component from a list.

32. The method of claim 28, further comprising, subsequent to entering data regarding said one or more components to be repaired or replaced, receiving a summary list of components.

33. The method of claim 28, further comprising selecting whether to prepare said cost of repair estimate using components selected from the group consisting of aftermarket, remanufactured, and used components.

34. The method of claim 28, further comprising receiving at said server payment information used to pay for said cost of repair estimate before continuing with the preparation of said cost of repair estimate.

35. The method of claim 34, wherein said payment information is provided via telephone and a code is subsequently received, said code operative to permit the cost of repair estimate preparation process to continue.

36. The method of claim 28, wherein said geographic location information is entered in the form of a zip code.

37. The method of claim 28, wherein said cost of repair estimate displays only the cost of using OEM components to effectuate the repair.

38. The method of claim 28, wherein said cost of repair estimate displays the cost of using one or more components selected from the group consisting of OEM, aftermarket, remanufactured, and used components to effectuate the repair.

39. The method of claim 28, further comprising receiving a list of repair facilities near the geographic location of the repair.

40. The method of claim 39, wherein repair facilities that have agreed to honor said cost of repair estimate are identified.

41. The method of claim 39, further comprising receiving additional information regarding a repair facility selected from said list of repair facilities.

42. The method of claim 41, further comprising scheduling a repair appointment with said selected repair facility.

43. The method of claim 28, further comprising receiving additional information regarding aftermarket, remanufactured, and/or used components that were used to prepare said cost of repair estimate.

44. The method of claim 43, further comprising purchasing one or more of said aftermarket, remanufactured, and/or used components online.

45. The method of claim 28 wherein said average labor rate is calculated using a plurality of labor rates associated with said geographic location, said plurality of labor rates stored in said one or more databases.

46. The method of claim 28, wherein said average labor rate is retrieved from said one or more databases, said one or more databases containing average labor rates for various geographic locations.