Method and apparatus for tracking a special service delivery of a mail item created by an office worker
First Claim
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1. A method for tracking a special service delivery by a carrier of a mail item created by an office worker, the method comprising the computer-implemented steps of:
- applying a special service indicator to the mail item during creation of the mail item;
sending the mail item to a mail room for final processing prior to submitting the mail item to the carrier for the special service delivery;
automatically detecting at the mail room the special service indicator on the mail item and determining the special service delivery required based on the detection of the special service indicator;
applying at the mail room a unique office worker generated identifier to the mail item, the unique identifier including an electronic address of a company server;
submitting the mail item with the unique identifier thereon to the carrier for the special service delivery;
receiving from the carrier at the electronic address obtained by the carrier from the unique identifier on the mail item information relating to the location of the mail item;
storing the information relating to the location of the mail item at the company server; and
providing the office worker with access to the company server to obtain the information relating to the location of the mail item.
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Accused Products
Abstract
A method and apparatus for tracking a special service delivery by a carrier of a mail item created by an office worker. The method utilizes one or more special service indicators on the mail item to ensure that the office worker can obtain information about the status of the mail item by the simple placement of one of the special service stickers on the mail item.
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Citations
13 Claims
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1. A method for tracking a special service delivery by a carrier of a mail item created by an office worker, the method comprising the computer-implemented steps of:
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applying a special service indicator to the mail item during creation of the mail item; sending the mail item to a mail room for final processing prior to submitting the mail item to the carrier for the special service delivery; automatically detecting at the mail room the special service indicator on the mail item and determining the special service delivery required based on the detection of the special service indicator; applying at the mail room a unique office worker generated identifier to the mail item, the unique identifier including an electronic address of a company server; submitting the mail item with the unique identifier thereon to the carrier for the special service delivery; receiving from the carrier at the electronic address obtained by the carrier from the unique identifier on the mail item information relating to the location of the mail item; storing the information relating to the location of the mail item at the company server; and providing the office worker with access to the company server to obtain the information relating to the location of the mail item. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13)
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Specification