Method of creating and managing a customized recording of audio data relayed over a phone network

• US 7,653,181 B2
• Filed: 05/15/2002
• Issued: 01/26/2010
• Est. Priority Date: 05/15/2002
• Status: Expired due to Fees

• Current Assignee: Nokia of America Corporation (Nokia Corporation)
• Original Assignee: Alcatel-Lucent USA, Inc. (Nokia Corporation)
• Inventors: Beasley, John Richard, Cruzcosa, Michael
• Primary Examiner(s): Maung; Nay A
• Assistant Examiner(s): PEREZ, ANGELICA
• Application Number:
  US10/144,727
• Publication Number:
  US 20030215063A1
• Time in Patent Office: 2,813 Days
• Field of Search: 379/88.13, 379/88.14, 379/88.18, 379/88.23, 379/88, 379/67.1, 455/563, 455/557, 4554141-4144, 455/556.1, 455/412.1, 455/413
• US Class Current: 379/67.1
• CPC Class Codes: H04M 2201/60 Medium conversion
• CPC Class Codes: H04M 3/42221 Conversation recording systems at the subscriber's set H04M1/656
• CPC Class Codes: H04M 3/4938 comprising a voice browser which renders and interprets, e.g. VoiceXML
• CPC Class Codes: H04M 7/0024 Services and arrangements where telephone services are combined with data services arrangements which combine a telephonic equipment and a computer H04M7/0012
• CPC Class Codes: H04M 7/129 Details of providing call progress tones or announcements

Abstract

The method of recording and managing audio data transmitted to a user via a phone network includes receiving audio commands from the user to record user selected data relayed to the user from a database, recording the user selected data in a database and storing the data for management by the user. A user may receive an audio or visual readout of the stored data, transmit the data, delete data records, and organize data records.

Claims

1. A method of creating customized recorded audio readout data relayed from a first database over a network to a user, said method comprising:

sending audio readout data from the first database over the network to the user, the first database includes an interactive voice response system or distributed database associated with a computer network, the first database being remote from the user;

receiving a first audio command at a data management and recordation unit remote from the user and associated with a phone network from the user to record selected portions of the audio readout data sent over the network from the first database, the data management and recordation unit includes a second database, the data management and recordation unit being remote from the first database;

interpreting the first audio command at the data management and recordation unit;

recording the selected portions of the audio readout data sent over the network from the first database in the second database remote from the user in response to the interpreted audio command; and

distributing the selected portions of the audio readout data in response to a second audio command from the user to at least one user specified recipient, the at least one user specified recipient is other than the user, the second audio command specifying whether the distribution is one of facsimile, voice mail, and electronic message, the second audio command being performable by the user when the audio readout data is being readout to the user.

2. The method of claim 1, wherein the first and second audio commands are voice commands.

3. The method of claim 1, wherein the first and second audio commands are tones.

4. The method of claim 1, wherein the selected data is stored as a binary recorded audio file.

5. The method of claim 1, wherein the selected data is stored as a text file.

6. A method of managing user customized recorded audio readout data relayed from a first database over a network to a user, said method comprising:

storing the user customized recorded audio readout data relayed from the first database over the network to the user in a second database associated with a data management and recordation unit, the data management and recordation unit being remote from the user and associated with a phone network, the first database being remote from the user, the data management and recordation unit being remote from the first database;

distributing the user customized recorded audio readout data in response to an audio command at the data management and recordation unit from the user to distribute the user customized recorded audio readout data to at least one user specified recipient, the at least one user specified recipient is other than the user, the first database includes an interactive voice response system or distributed database associated with a computer network, the audio command specifying whether the distribution is one of facsimile, voice mail and electronic message, the audio command being performable by the user when audio readout data is being readout to the user; and

providing a list of the user customized recorded data.

7. The method of claim 6, further comprising:

organizing the user customized recorded data in response to user input.

8. The method of claim 6, wherein providing the list of user customized recorded data includes providing an auditory list.

9. The method of claim 6, wherein providing the list of user customized recorded data includes providing a visual list.

10. The method of claim 6, wherein providing the list of user customized recorded data includes providing a list of all stored data and a list of most recently stored data.

11. The method of claim 6, wherein the user customized recorded data is a binary recorded audio file.

12. The method of claim 6, wherein the user customized recorded data is a text file.

13. A method of creating and managing recorded user customized audio readout data relayed from a first database over a network to a user, said method comprising:

sending audio readout data from the first database over the network to the user, the first database includes an interactive voice response system or distributed database associated with a computer network, the first database being remote from the user;

receiving a first audio command at a data management and recordation unit remote from the user and associated with a phone network from the user to record selected portions of the audio readout data sent over the network from the first database, the data management and recordation unit includes a second database, the data management and recordation unit being remote from the first database;

recording the selected portions of the audio readout data sent over the network from the first database as user customized audio readout data, in the second database remote from the user upon receipt of the first audio command;

distributing the selected portions of the audio recorded readout data in response to a second audio command from the user to at least one user specified recipient, the at least one user specified recipient is other than the user, the second audio command specifying whether the distribution is one of facsimile, voicemail, and electronic message, the second audio command being performable by the user when the audio readout is being readout to the user; and

providing a list of the user customized data.

14. The method of claim 13, further comprising:

editing the selected data in response to user input.

15. The method of claim 13, wherein the selected data is stored in the second database as a binary recorded audio file.

16. The method of claim 13, wherein the selected data is stored in the second database as a text file.

17. A method of editing recorded customized audio readout data relayed from a first database over a network to a user, said method comprising:

sending audio readout data from the first database over the network to the user, the first database includes an interactive voice response system or distributed database associated with a computer network, the first database being remote from the user;

prompting the user to designate a beginning and end of a segment of a complete audio readout in response to receiving a first audio command from the user to record selected portions of the audio readout data sent over the network from the first database;

storing the segment in a second database associated with a data management and recordation unit, the data management and recordation unit being remote from the user and associated with a phone network, the data management and recordation unit being remote from the first database, wherein the stored segment is transmitted, deleted, or edited; and

distributing the stored segment of the audio readout data in response to a second audio command from the user to at least one user specified recipient, the at least one user specified recipient is other than the user, the second audio command specifying whether the distribution is one of facsimile, voice mail, and electronic message, the second audio command being performable by the user when the audio readout data is being readout to the user.

18. The method of claim 17, further comprising:

storing a temporary copy of the complete audio readout in a temporary buffer for use in editing.

19. The method of claim 17, further comprising:

providing editing functions.

20. The method of claim 19, wherein the editing functions include Fast Forward, Rewind and Search On Keyword.

21. The method of claim 17, wherein the segment is stored as a separate binary recorded audio file.

22. The method of claim 17, wherein the segment is stored as a separate text file.

23. An apparatus for creating and managing user customized recorded audio readout data relayed from a first database over a network to a user, comprising:

a data management service for sending audio readout data over the network from the first database to the user, the first database includes an interactive voice response system or distributed database associated with a computer network first database being remote from the user;

a data storage unit remote from the user;

a data recordation unit remote from the user and associated with the data storage unit for receiving a first audio command from the user to record selected portions of the audio readout data sent over the network from the first database and recording the selected portions of the audio readout data in the data storage unit in response to the first audio command, the data recording unit being remote from the first database; and

a data management unit for distributing the selected portions of the recorded audio readout data in response to a second audio command from the user to at least one user specified recipient, the at least one user specified recipient is other than the user, the data management unit being remote from the first database, the second audio command specifying whether the distribution is one of facsimile, voice mail, and electronic message, the second audio command being performable by the user when the audio readout data is being readout to the user, providing a list of the recorded audio readout data, and organizing the recorded audio readout data in response to user input.

24. An apparatus for creating and managing user customized recorded audio readout data relayed from a first database over a network to a user, comprising:

a data management service for sending audio readout data over the network from the first database to the user, the first database includes an interactive voice response system or distributed database associated with a computer network, the first database being remote from the user;

a data storage unit remote from the user;

a data recordation unit remote from the user and associated with the data storage unit for receiving a first audio command to record selected portions of the audio readout data sent over the network from the first database and recording the selected portions of the audio readout data in the data storage unit upon receipt of the first audio command, the data recordation unit being remote from the first database; and

a data management unit for distributing the selected portions of the audio readout data to at least one other database in response to a second audio command, the data management unit being remote from the first database, the second audio command specifying whether the distribution is one of facsimile, voice mail, and electronic message, the second audio command being performable by the user when the audio readout data is being readout to the user, providing a list of the selected audio readout data, and editing the selected portions of the audio readout data remotely in response to audio user input.

25. An apparatus for creating and managing recorded customized audio readout data relayed from a first database over a network to a user, comprising:

a data management service for sending audio readout data over the network from the first database to the user, the first database includes an interactive voice response system or distributed database associated with a computer the first database being remote from the user;

a data storage unit remote from the user;

an interaction unit for authenticating the user, transmitting data to the user, and prompting for user audio input data;

a data recordation unit for, upon receipt of a first audio command from the user, recording in the data storage unit audio readout data sent over the network from the first database, the data recordation unit being remote from the first database and the user;

a data management unit for, upon receipt of a second audio command from the user, organizing and editing the audio readout data in the data storage unit and distributing the user recorded audio readout data in response to a third audio command from the user to at least one user specified recipient, the data management unit being remote from the first database, the at least one user specified recipient is other than the user, the third audio command specifying whether the distribution is one of facsimile, voice mail, and electronic message, third audio command being performable by the user when the audio readout data is being readout to the user; and

an audio processor including a tone/speech recognition unit for translating received tone/speech commands to a command format usable by the data recordation unit and the data management unit.