Methods, system and article for providing a family telecommunication service using an originating dual-tone multi-frequency trigger
First Claim
1. A method of providing a telecommunication service, the method comprising:
- providing a menu to a caller from a telephone network element in a telephone call, the menu providing a plurality of destination options including a first destination option for a residence of a family, a second destination option for a first member of the family at a first location other than the residence, and a third destination option for a second member of the family at a second location other than the residence;
receiving from the caller, a first selection of one of the destination options in the telephone call at a switch located within a public switched telephone network;
using a service control point coupled to the switch to route the telephone call to a first telephone number corresponding to the first selection;
after said routing the telephone call to the first telephone number, detecting an originating dual-tone multi-frequency trigger from the caller in the telephone call at the switch;
after said detecting;
interrupting the telephone call to the first telephone number;
receiving from the caller, a second selection of one of the destination options in the telephone call at the switch; and
using the service control point to route the telephone call to a second telephone number corresponding to the second selection.
5 Assignments
0 Petitions
Accused Products
Abstract
A menu is provided in a telephone call. The menu provides a plurality of destination options including a first destination option for a residence of a family, a second destination option for a first member of the family at a first location other than the residence, and a third destination option for a second member of the family at a second location other than the residence. A first selection of one of the destination options is received in the telephone call, and the telephone call is routed to a first telephone number corresponding to the first selection. Thereafter, an originating dual-tone multi-frequency trigger is detected. The telephone call to the first telephone number is interrupted, a second selection of the destination options is received, and the telephone call is routed to a second telephone number corresponding to the second selection.
52 Citations
17 Claims
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1. A method of providing a telecommunication service, the method comprising:
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providing a menu to a caller from a telephone network element in a telephone call, the menu providing a plurality of destination options including a first destination option for a residence of a family, a second destination option for a first member of the family at a first location other than the residence, and a third destination option for a second member of the family at a second location other than the residence; receiving from the caller, a first selection of one of the destination options in the telephone call at a switch located within a public switched telephone network; using a service control point coupled to the switch to route the telephone call to a first telephone number corresponding to the first selection; after said routing the telephone call to the first telephone number, detecting an originating dual-tone multi-frequency trigger from the caller in the telephone call at the switch; after said detecting; interrupting the telephone call to the first telephone number; receiving from the caller, a second selection of one of the destination options in the telephone call at the switch; and using the service control point to route the telephone call to a second telephone number corresponding to the second selection. - View Dependent Claims (2, 3, 4, 13, 14, 15)
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5. A system comprising:
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a telephone network element located within a public switched telephone network having a first trigger to detect a telephone call placed by a calling party to a telephone number and an originating dual-tone multi-frequency trigger which enables the calling party to interrupt the telephone call; and at least one service control point having service logic accessible by the telephone network element, the service logic to direct acts of; providing a menu to a caller in the telephone call in response to the first trigger, the menu providing a plurality of destination options including a first destination option for a residence of a family, a second destination option for a first member of the family at a first location other than the residence, and a third destination option for a second member of the family at a second location other than the residence; receiving from the caller, a first selection of one of the destination options in the telephone call at the telephone network element and using the at least one service control point to route the telephone call to a first telephone number corresponding to the first selection; and in response to the originating dual-tone multi-frequency trigger received from the caller, receiving from the caller, a second selection of one of the destination options in the telephone call at the telephone network element and using the at least one service control point to route the telephone call to a second telephone number corresponding to the second selection. - View Dependent Claims (6, 7, 8, 16)
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9. A computer-readable medium having computer-readable data which directs one or more telephone network elements to perform acts of:
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providing to a caller a menu from a telephone network element in a telephone call, the menu providing a plurality of destination options including a first destination option for a residence of a family, a second destination option for a first member of the family at a first location other than the residence, and a third destination option for a second member of the family at a second location other than the residence; receiving from the caller, a first selection of one of the destination options in the telephone call at a switch located within a public switched telephone network and using a service control point coupled with the switch to route the telephone call to a first telephone number corresponding to the first selection; and upon detecting an originating dual-tone multi-frequency trigger from the caller which interrupts the telephone call, receiving from the caller, a second selection of one of the destination options in the telephone call at the switch and using the service control point to route the telephone call to a second telephone number corresponding to the second selection. - View Dependent Claims (10, 11, 12, 17)
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Specification