System and method of establishing a reliability characteristic

• US 7,653,516 B2
• Filed: 12/20/2002
• Issued: 01/26/2010
• Est. Priority Date: 12/20/2002
• Status: Expired due to Fees

• Current Assignee: Caterpillar Incorporated
• Original Assignee: Caterpillar Incorporated
• Inventors: Babu, Prakash B., Heyveld, Doyle G., Yonker, Robert H.
• Primary Examiner(s): Rodriguez; Paul L
• Assistant Examiner(s): Thangavelu; Kandasamy
• Application Number:
  US10/327,547
• Publication Number:
  US 20040172573A1
• Time in Patent Office: 2,594 Days
• Field of Search: 703/1, 703/2, 703/6, 714/37, 714/38, 714/1, 714/20, 700/83, 702/182, 702/81, 702/183, 705/28, 705/26, 709/223
• US Class Current: 703/1
• CPC Class Codes: G06Q 90/00 Systems or methods specially adapted for administrative, commercial, financial, managerial or supervisory purposes, not involving significant data processing

Abstract

The present invention includes a method and system configured to establish a reliability characteristic associated with a part type. The method includes the step of establishing a use associated with a part, the part being of the part type, establishing an amount of usage associated with the part, establishing a service characteristic associated with said part, and establishing the reliability characteristic associated with the part type in response to said part use the part usage, and the part service characteristic.

Claims

1. A computer implemented method of establishing a reliability characteristic associated with a part type, comprising the steps of:

establishing, using a computer, a use associated with a part, said part being of said part type;

establishing, using the computer, an amount of usage associated with said part including determining an estimated amount of said part usage, wherein determining the estimated amount of said part usage includes the steps of;

determining the user of the part, and determining said estimated part usage in response to said part user;

establishing, using the computer, a service characteristic associated with said part;

receiving one or more search criteria from a user;

establishing, using the computer, said reliability characteristic associated with said part type in response to said search criteria, said part use, said part usage, and said part service characteristic; and

outputting said reliability characteristic on a computer display device.

2. The method as set forth in claim 1, wherein the step of establishing said amount of part usage further comprises the step of determining an actual amount of said part usage.

3. The method as set forth in claim 1, wherein the step of determining an estimated amount of said part usage includes determining said estimated amount in response to a previous actual usage of the part.

4. The method as set forth in claim 1, wherein the step of determining said part usage in response to said part user further includes the step of determining said part usage in response to said part user and said part use.

5. The method as set forth in claim 1, further including the step of predicting a reliability characteristics of said part in response to said part usage.

6. The method as set forth in claim 1, wherein said reliability characteristic includes at least one of a repair frequency associated with said part type, and a life expectancy of said part type.

7. A computer system configured to establish a reliability characteristic associated with a part type, comprising:

a repository configured to store information associated with said part type, said information including;

a use of a part, said part being of said part type, an estimated amount of usage of said part, the estimated amount of usage determined in response to determining a user of the part and a service characteristic of said part; and

a controller configured to establish the reliability characteristic associated with the part type in response to said part use, said estimated part usage, and said part service characteristic.

8. The computer system as set forth in claim 7, wherein said system is further configured to include a user interface.

9. The computer system as set forth in claim 8, wherein the user interface is configured to allow a user to search the repository.

10. The computer system as set forth in claim 9, wherein the user interface is configured to display information associated with a part type during a specified time range.

11. The computer system as set forth in claim 7, further comprising an electronic interface configured to receive information associated with at least one of a type of part usage, said estimated amount of part usage, a part warranty, a part failure, and said service characteristic of said part.

12. The computer system as set forth in claim 11, wherein said repository is automatically updated in response to said received information.

13. The computer system as set forth in claim 12, wherein said controller is further configured to automatically notify a user in response to said received information.

14. The computer system as set forth in claim 7, wherein the part service characteristic includes a warranty claim.

15. The computer system as set forth in claim 7, wherein the part service characteristic includes a service report.

16. The computer system as set forth in claim 15, wherein the service report includes information relating to preventative maintenance associated with the part.

17. The computer system as set forth in claim 15, wherein the service report includes information associated with a part failure.

18. The computer system as set forth in claim 7, wherein the part service characteristic is associated with a part type.

19. The computer system as set forth in claim 7, wherein the repository is further configured to store data relating to repair frequency associated with a part type.

20. The computer system as set forth in claim 7, wherein the repository is further configured to store data relating to at least one of:

sale price of a machine, purchaser of a machine, intended use of a machine, location where a machine will be used.