Presence enhanced online processes
First Claim
Patent Images
1. A computer program product for managed online processes, the computer program product including computer program code stored in a data storage device and executable by a processor comprising:
- computer program code configured to initiate an online process;
computer program code configured to determine a type of said online process between a first type of online process and a second type of online process, wherein said first type of online process is automated with a computing system associated with a user and without requirement of activity of said user and said second type of said online process requires interactivity from said user at said computing system associated with said user;
computer program code configured to create a list of targeted users, the list of targeted users requiring said online process;
computer program code configured to obtain presence information for the list of targeted users; and
computer program code configured to prioritize the list of targeted users based upon said type of said online process and the presence information for each of the targeted users.
12 Assignments
0 Petitions
Accused Products
Abstract
In some embodiments, a managed presence online processing system may include one or more of the following features: (a) a memory comprising, (i) presence information submitted from a user, and (ii) a presence online processing program that initiates online processes on the user'"'"'s computer based upon the presence information of the user, and (b) a processor coupled to the memory that executes the presence online processing program.
-
Citations
20 Claims
-
1. A computer program product for managed online processes, the computer program product including computer program code stored in a data storage device and executable by a processor comprising:
-
computer program code configured to initiate an online process; computer program code configured to determine a type of said online process between a first type of online process and a second type of online process, wherein said first type of online process is automated with a computing system associated with a user and without requirement of activity of said user and said second type of said online process requires interactivity from said user at said computing system associated with said user; computer program code configured to create a list of targeted users, the list of targeted users requiring said online process; computer program code configured to obtain presence information for the list of targeted users; and computer program code configured to prioritize the list of targeted users based upon said type of said online process and the presence information for each of the targeted users. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
-
-
11. A machine readable medium comprising machine executable instructions stored in a data storage device and executable by a processor, comprising:
-
list instructions that creates a list of targeted online process users, the list of targeted users requiring said online process; determination instructions that determine a type of said online process between a first type of online process and a second type of online process, wherein said first type of online process is automated with a computing system associated with a user and without requirement of activity of said user and said second type of said online process requires interactivity from said user at said computing system associated with said user; presence instructions that obtains presence information for users from said list of targeted online process users from a presence system; and order instructions that prioritize each of the users from the list of targeted users based upon said type of said online process and their presence information. - View Dependent Claims (12, 13, 14, 15, 16, 17, 18, 19, 20)
-
Specification