Call forwarding to voice mail systems based on redirecting number
First Claim
1. A method of routing a call to a voice mailbox based on a redirecting number, the method comprising:
- receiving a call from an originating telephone device at a first redirecting telephone device;
forwarding the call from the first telephone redirecting device to a second telephone redirecting device, the forwarded call having an associated data message that includes a calling number of the originating telephone device and a first redirecting number of the first redirecting telephone device; and
forwarding the call from the second redirecting telephone device to a destination voice mailbox, the destination voice mailbox selected from a plurality of voice mailboxes associated with a user, the destination voice mailbox selected based on an evaluation of the first redirecting number and a second redirecting number.
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Accused Products
Abstract
A method and system is presented to route calls to a voicemail system. The method includes receiving a call from an originating device at a first redirecting device and forwarding the call from the first redirecting device to a second redirecting device. The forwarded call has an associated data message that includes a calling number of the originating device and the first redirecting number of the first redirecting device. The method also includes forwarding the call from the second redirecting device to a destination voice mailbox. The destination voice mailbox is selected based on an evaluation of the first redirecting number and the second redirecting number.
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Citations
20 Claims
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1. A method of routing a call to a voice mailbox based on a redirecting number, the method comprising:
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receiving a call from an originating telephone device at a first redirecting telephone device; forwarding the call from the first telephone redirecting device to a second telephone redirecting device, the forwarded call having an associated data message that includes a calling number of the originating telephone device and a first redirecting number of the first redirecting telephone device; and forwarding the call from the second redirecting telephone device to a destination voice mailbox, the destination voice mailbox selected from a plurality of voice mailboxes associated with a user, the destination voice mailbox selected based on an evaluation of the first redirecting number and a second redirecting number. - View Dependent Claims (2, 19, 20)
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3. A method of processing an intelligent network communication, the method comprising:
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receiving a query message at a switch control point; determining that inbound call data includes a first redirecting number of a first telephone redirecting device; formulating a response message to the query message, the response message to indicate an address of a destination voicemail account, wherein the destination voicemail account is one of a plurality of voicemail accounts associated with a user, the address determined based upon the first redirecting number of the first telephone redirecting device and a second redirecting number of a second telephone redirecting device; sending the response message to a service switching point; and routing a call to the destination voicemail account based upon the address. - View Dependent Claims (4, 5)
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6. An intelligent network system comprising:
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a switching control point; a service switching point coupled to the switching control point; wherein the service switching point is operative to send a request message to the switching control point, the request message including a subscriber telephone number and a redirecting number of a telephone redirecting device; and wherein the switching control point is operative to send a response message to the service switching point based on an evaluation of the redirecting number and a second redirecting number of a second telephone redirecting device, the response message including afield to identify a number associated with a voicemail account, wherein the voicemail account is one of a plurality of voicemail accounts associated with a user. - View Dependent Claims (7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18)
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Specification