Voice call redirection for enterprise hosted dual mode service

• US 7,664,495 B1
• Filed: 12/05/2005
• Issued: 02/16/2010
• Est. Priority Date: 04/21/2005
• Status: Active Grant

• Current Assignee: ShoreTel Incorporated (Mitel Networks Corporation)
• Original Assignee: AT&T Mobility II LLC (AT&T, Inc.)
• Inventors: Enzmann, Mark, Richardson, Simon, Tran, Nhan Thanh, Bonner, Thomas Wayne
• Primary Examiner(s): Chang; Kent
• Assistant Examiner(s): Miller; Brandon J
• Application Number:
  US11/295,179
• Time in Patent Office: 1,534 Days
• Field of Search: 370/356, 370/352, 370/354, 370/355, 370/338, 370/360, 455/417, 455/435.1, 455/433, 455/445, 455/435.2, 455/432.2, 455/440, 455/432.1, 455/41.2, 455/552.1
• US Class Current: 455/433
• CPC Class Codes: H04W 4/16 Communication-related supplementary services, e.g. call-transfer or call-hold
• CPC Class Codes: H04W 60/00 Affiliation to network, e.g. registration; Terminating affiliation with the network, e.g. de-registration
• CPC Class Codes: H04W 8/18 Processing of user or subscriber data, e.g. subscribed services, user preferences or user profiles; Transfer of user or subscriber data
• CPC Class Codes: H04W 84/12 WLAN [Wireless Local Area Networks]
• CPC Class Codes: H04W 88/06 adapted for operation in multiple networks or having at least two operational modes, e.g. multi-mode terminals

Abstract

Systems and methods provide a single E.164 number for voice and data call redirection and telephony services such as caller identification, regardless of in which type of network a dual mode mobile device operates. When the dual mode device registers and is active in a GSM network, temporary routing and status updates are triggered and resultant information is maintained in both networks. A mobile terminated call is routed through an enterprise WLAN with call control within the enterprise being handled by SIP or H.323 signaling, and the call is redirected to the mobile device in the GSM network, where call control is assumed by the SS7 network. Services are provided using the protocols native to the active network, and the single E.164 is used consistently along with or lieu of the temporary routing information for subscriber identity specific functions, such as caller identification and voice mail.

Claims

1. In an enterprise wireless local area network (WLAN), a method for redirecting an incoming call to a dual mode device, the method comprising:

receiving, at a first subscriber database in the enterprise WLAN, a registration update indicating that the dual mode device is registered in a wireless telecom network, the registration update being received from a second subscriber database in the wireless telecom network in response to the dual mode device being registered with the wireless telecom network, and the registration update comprising temporary routing information used to route incoming calls received at the enterprise WLAN via an enterprise switching system to the dual mode device;

updating the first subscriber database with the temporary routing information, in response to receiving the registration update;

receiving, at the enterprise switching system, notification of an incoming call directed to the dual mode device;

retrieving the temporary routing information from the first subscriber database; and

connecting the incoming call to the dual mode device in the wireless telecom network using the temporary routing information.

2. The method of claim 1, wherein connecting the incoming call to the dual mode device comprises establishing a bearer with the wireless telecom network to deliver the incoming call.

3. The method of claim 1, wherein updating the first subscriber database in response to receiving the registration update comprises translating the temporary routing information into an address routable in the enterprise WLAN.

4. The method of claim 3, wherein translating the temporary routing information comprises translating a temporary routing number to a H.323 address.

5. The method of claim 3, wherein translating the temporary routing information comprises translating a temporary routing number to a Session Initiation Protocol (SIP) address.

6. The method of claim 1, wherein connecting the incoming call to the dual mode device comprises generating a signaling message recognizable in the wireless telecom network, the signaling message including the temporary routing information, and transmitting the signaling message as a text message.

7. A method for routing a mobile terminated call to a dual mode device, the method comprising:

receiving a mobile terminated call at an enterprise switching center in an enterprise wireless local area network (WLAN), the enterprise switching center providing a gateway function for all mobile terminated calls;

determining that the dual mode device is operating in a Public Land Mobile Network (PLMN);

retrieving a temporary routing number from an enterprise subscriber record, the temporary routing number identifying the PLMN, and the temporary routing number having been previously received from the PLMN in response to the dual mode device registering in the PLMN; and

routing the call to the PLMN using the temporary routing number.

8. A method for providing a telephony service to a dual mode device operable in an enterprise wireless local area network (WLAN) and in a wireless telecom network, the method comprising:

associating a single unique subscriber identifier with the dual mode device;

provisioning the dual mode device in the enterprise WLAN by storing the subscriber identifier in a first subscriber record in a subscriber database associated with the enterprise WLAN;

provisioning the dual mode device in the wireless telecom network by storing the subscriber identifier in a second subscriber record in a subscriber database associated with the wireless telecom network;

in response to a request for the telephony service, determining, at an enterprise switching system, if the dual mode device is operating in the enterprise WLAN or the wireless telecom network; and

if it is determined that the dual mode device is operating in the enterprise WLAN, retrieving the subscriber identifier from the first subscriber record and providing the telephony service according to a protocol used by the enterprise WLAN.

9. The method of claim 8, further comprising:

if it is determined that the dual mode device is operating in the wireless telecom network, retrieving the subscriber identifier and a temporary routing number previously received from the second subscriber record and stored in the first subscriber record; and

providing the telephony service according to a protocol used by the wireless telecom network.

10. The method of claim 8, wherein providing the telephony service comprises providing a telephony service that is subscriber identity reliant.

11. The method of claim 8, wherein providing the telephony service comprises providing a telephony service that identifies the dual mode device.

12. The method of claim 8, wherein providing the telephony service comprises providing a Caller Identification service such that the subscriber identifier is used as the calling party number for calls terminating in the enterprise WLAN and the wireless telecom network.

13. The method of claim 8, wherein providing the telephony service comprises providing Voice Mail Service.

14. The method of claim 8, wherein associating a unique subscriber identifier with the dual mode device comprises associated an E.164 number with the dual mode device.

15. The method of claim 9, wherein providing the telephony service comprises redirecting an incoming call from the enterprise switching system to a serving mobile switching center identified by the temporary routing number.