Healthcare communications and documentation system

• US 7,664,657 B1
• Filed: 11/24/2004
• Issued: 02/16/2010
• Est. Priority Date: 11/25/2003
• Status: Active Grant

• Current Assignee: Vocollect, Inc. (Honeywell International Inc.)
• Original Assignee: Vocollect Healthcare Systems, Inc. (Honeywell International Inc.)
• Inventors: Kaseman, Dianne F., Lefkowtz, Jacob P., Letzt, Alan
• Primary Examiner(s): Gilligan; C. Luke
• Assistant Examiner(s): REYES, REGINALD R
• Application Number:
  US10/997,625
• Time in Patent Office: 1,910 Days
• Field of Search: 705/2
• US Class Current: 705/2
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G16H 10/60 for patient-specific data, e.g. for electronic patient records
• CPC Class Codes: G16H 70/20 relating to practices or guidelines
• CPC Class Codes: G16H 80/00 ICT specially adapted for facilitating communication between medical practitioners or patients, e.g. for collaborative diagnosis, therapy or health monitoring

Abstract

A communications and documentation system is disclosed that improves staff communication, education, and/or documentation. This system is interactive and integrates speech recognition, telephony, wireless, and/or database technologies, and innovative algorithms in a novel way that allows for assigning staff, scheduling staff activities, and data collection and reporting. The system also incorporates features that promote ease of use by persons who are not skilled at using technology.

Claims

1. A method of caring for a plurality of patients, the method comprising:

maintaining, in a database, instructions regarding individualized care plans of a plurality of patients;

capturing a spoken message from a care provider at a personal terminal remote from the database;

using a speech recognition program to process the captured spoken message to determine the content of the spoken message;

accessing patient care instructions in response to the content of the spoken message, wherein the instructions are associated with at least one patient and with the individualized care plan of the at least one patient for directing care that is to be provided to the patient;

audibly reproducing the instructions as part of a speech dialogue for being heard by the care provider;

receiving information from the care provider, relating to the care that is provided to the patient for the individualized care plan, by way of additional spoken messages and the use of the speech recognition program; and

,

wirelessly transmitting the information to the database.

2. The method of claim 1 wherein the personal terminal comprises:

a telephone.

3. The method of claim 2 wherein the telephone comprises a wireless telephone.

4. The method of claim 1 wherein the personal terminal comprises a wireless mobile terminal.

5. The method of claim 1 wherein the information wirelessly transmitted by the mobile terminal is related to vital signs of the patient.

6. The method of claim 1 wherein the information wirelessly transmitted by the mobile terminal is related to grooming of the patient.

7. The method of claim 1 wherein the information wirelessly transmitted by the mobile terminal is related to feeding of the patient.

8. The method of claim 1 further comprising transmitting a page to another care provider.

9. The method of claim 1 further comprising transmitting information that includes an indication that care has been given.

10. The method of claim 1 further comprising transmitting key presses from the personal terminal.

11. The method of claim 1 further comprising initiating a call from the personal terminal to another personal terminal.

12. The method of claim 1 further comprising receiving an ending tone indicating that a dialogue is completed.

13. The method of claim 1 wherein the patient care instructions include automatically generated patient care instructions that identify the patient and the care to be provided to the patient.

14. The method of claim 1 further comprising:

the spoken message including an information request from the care provider;

if the requested information relates to a scheduled activity, transmitting a scheduled message (S) related to the scheduled activity;

if the requested information relates to a scheduled activity and a scheduled message (S) related to the scheduled activity is transmitted, transmitting a tied message (T), if any, that is tied to the transmitted scheduled messaged (S); and

if there is an information message (i) to transmit, transmitting the information message (I) whether or not the scheduled message (S) is transmitted and whether or not the tied message (T) is transmitted.

15. The method of claim 14 wherein the information request is wirelessly captured, and wherein the scheduled message (S), the tied message (T), and/or the information message (I) are wirelessly transmitted.

16. The method of claim 14 wherein the information request, the scheduled message (S), the tied message (T), and the information message (I) are part of an audible dialogue.

17. The method of claim 14 wherein the transmitting of a scheduled message (S) comprises transmitting of the scheduled message (S) if the requested information relates to a scheduled activity, if currently within a time range specified for the scheduled activity, and if the scheduled activity has not been completed.

18. The method of claim 1 wherein the spoken message includes a request for patient assignments from the care provider, and wherein the patient care instructions include the patient assignments for the care provider.

19. The method of claim 1 wherein the spoken message includes a request for tasks for an assigned patient, and wherein the patient care instructions include tasks to be performed for the assigned patient.

20. The method of claim 1 wherein the spoken message includes the initiation of a recording of a note.

21. A method of caring for a plurality of patients comprising:

maintaining patient care information for at least one patient as an individualized care plan for the at least one patient;

at a terminal associated with a care provider, capturing speech from the care provider;

using a speech recognition program to process the captured speech to determine the content of the spoken message;

accessing patient care information from the individualized care plan associated with the at least one patient in response to the content of the spoken message;

audibly playing the patient care information of the individualized care plan to be heard by the care provider;

capturing, at the terminal, further speech from the care provider relating to the care that is provided to the at least one patient by the care provider and using the speech recognition program on the captured further speech to generate patient care data;

maintaining that patient care data in a database.

22. The method of claim 21 wherein the patient care information is related to vital signs of the patient.

23. The method of claim 21 wherein the patient care information is related to personal care of the patient.

24. The method of claim 21 wherein the patient care information is related to feeding of the patient.

25. The method of claim 21 wherein the patient care Information is related to toileting for the patient.

26. The method of claim 21 wherein the patient data includes an indication that patient care has been completed.

27. The method of claim 21 wherein the captured speech includes a request for patient assignments, the accessed patient care information including patient assignments for the care provider.

28. The method of claim 21 wherein the captured speech includes a request for tasks for a patient, the accessed patient care information including tasks to be performed for a patient by the care provider.

29. The method of claim 21 wherein the captured speech includes a request for data for a patient, the accessed patient care information including data associated with a patient.