Methods and systems for distributing information within a dynamically defined community

• US 7,664,669 B1
• Filed: 11/17/2000
• Issued: 02/16/2010
• Est. Priority Date: 11/19/1999
• Status: Active Grant

• Current Assignee: Amazon.com, Inc.
• Original Assignee: Amazon.com, Inc.
• Inventors: Robertson, Brian, Dinovo, Kenneth L., Adams, Warren, Jacobi, Jennifer A., McDaniel, Michael, Snodgrass, Ryan J.
• Primary Examiner(s): MEINECKE DIAZ, SUSANNA M
• Application Number:
  US09/715,929
• Time in Patent Office: 3,378 Days
• Field of Search: 705/10, 705/14
• US Class Current: 705/7.32
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0203 Market surveys; Market polls
• CPC Class Codes: G06Q 30/0601 Electronic shopping [e-shopping]
• CPC Class Codes: G06Q 30/0633 Lists, e.g. purchase orders, compilation or processing
• CPC Class Codes: G06Q 30/0641 Shopping interfaces

Abstract

One embodiment of the present invention distributes data via a network to remotely located individuals. Evaluation feedback by one or more of the individuals is transmitted to others so that the feedback may be used by others to quickly locate the more useful data. The evaluation feedback may be in the form of ratings of product reviews. The feedback helps customers by allowing the more useful reviews can be quickly located.

Claims

1. A method of evaluating a product review displayed in connection with a networked commerce site, comprising:

providing, via a system comprising at least one physical computer, a product review authored by a first customer over a network to a plurality of other customers;

receiving, at the system, votes over the network from other customers indicating whether the product review was helpful, wherein the votes comprise votes indicating that the product review is helpful and votes indicating that the product review is not helpful;

tallying, by the system, the votes received for the product review, wherein the helpful votes are weighted differently than non-helpful votes;

providing via the system over the network an indication related to the vote tally for the product review in association with the product review;

tallying, by the system, votes received for a plurality of reviews authored by the first customer to provide a total tally, the total tally including votes received for the product review;

assigning, using the system, a designation to the first customer based on the total vote tally for the plurality of reviews authored by the first customer; and

providing over the network for display the designation in association with the product review.

2. The method as defined in claim 1, further comprising providing over the network for display a ranking in association with a plurality of the first customer'"'"'s reviews, wherein the ranking is based at least in part on the vote tally.

3. The method as defined in claim 2, wherein the ranking is determined by the number of helpful and unhelpful votes received for one or more of the first customer'"'"'s reviews.

4. The method as defined in claim 2, further comprising rewarding the first customer at least partly in response to the first customer achieving a first ranking.

5. The method as defined in claim 1, further comprising providing over the network for display the designation in association with a plurality of reviews authored by the first customer.

6. The method as defined in claim 1, further comprising preventing a vote on the product review from the first customer from being included in the tally of votes received for the product review.

7. The method as defined in claim 1, wherein each of the other customers is prevented from voting more than once in relation to the product review.

8. The method as defined in claim 1, further comprising generating a profile page associated with the first customer, wherein the profile page includes an indication related to the number of helpful votes the first customer has received for a plurality of reviews authored by the customer.

9. The method as defined in claim 1, further comprising generating a profile page associated with the first customer, wherein the profile page includes the number of unhelpful votes the first customer has received.

10. A method of evaluating a product review displayed in connection with a networked commerce site, comprising:

providing, via a system comprising at least one physical computer, a product review authored by a first customer over a network to a plurality of other customers;

receiving, at the system, votes over the network from other customers indicating whether the product review was helpful, wherein the votes comprise votes indicating that the product review is helpful and votes indicating that the product review is not helpful;

tallying, by the system, the votes received for the product review;

providing via the system over the network an indication related to the vote tally for the product review in association with the product review;

tallying, by the system, votes received for a plurality of reviews authored by the first customer to provide a total tally, the total tally including votes received for the product review;

assigning, using the system, a designation to the first customer based on the total vote tally for the plurality of reviews authored by the first customer;

providing over the network for display the designation in association with the product review; and

providing over the network for display a ranking in association with a plurality of the first customer'"'"'s reviews, wherein the ranking is based at least in part on the vote tally.

11. The method as defined in claim 10, wherein the helpful votes are weighted differently than non-helpful votes.

12. The method as defined in claim 10, providing over the network for display a ranking in association with a plurality of the first customer'"'"'s reviews, wherein the ranking is based at least in part on the vote tally.

13. The method as defined in claim 10, wherein the ranking is determined by the number of helpful and unhelpful votes received for one or more of the first customer'"'"'s reviews.

14. The method as defined in claim 10, further comprising rewarding the first customer at least partly in response to the first customer achieving a first ranking.

15. The method as defined in claim 10, further comprising providing over the network for display the designation in association with a plurality of reviews authored by the first customer.

16. The method as defined in claim 10, further comprising preventing a vote on the product review from the first customer from being included in the tally of votes received for the product review.

17. The method as defined in claim 10, wherein each of the other customers is prevented from voting more than once in relation to the product review.

18. The method as defined in claim 10, further comprising generating a profile page associated with the first customer, wherein the profile page includes an indication related to the number of helpful votes the first customer has received for a plurality of reviews authored by the customer.

19. The method as defined in claim 10, further comprising generating a profile page associated with the first customer, wherein the profile page includes the number of unhelpful votes the first customer has received.