Method and system for selecting items to replace insured items

• US 7,668,739 B2
• Filed: 02/24/2005
• Issued: 02/23/2010
• Est. Priority Date: 12/08/2000
• Status: Active Grant

• Current Assignee: Replacement Services LLC
• Original Assignee: Replacement Services LLC
• Inventors: Artinger, Charles Kurt
• Primary Examiner(s): CHEUNG, MARY DA ZHI WANG
• Application Number:
  US11/064,639
• Publication Number:
  US 20050192833A1
• Time in Patent Office: 1,825 Days
• Field of Search: 705/1, 705/4, 705 7- 9, 705/22, 705 26- 29, 707 1- 6, 707/102, 707/104
• US Class Current: 705/4
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 40/08 Insurance

Abstract

A web-based method for identifying items to replace insured items includes receiving item specification information from at least one of a user, a manufacturer, a distributor, a system administrator, and an authorizing agent, and utilizing a server to compare the received specification information with pre-stored information. The method also includes selecting at least one item which matches the received specification information and downloading information to the user related to the item.

Claims

1. A method for replacing insured items using a web-based system including a server and at least one device connected to the server via a network, said method comprising the steps of:

receiving at the server, specification information about the item to be replaced via the device;

comparing the received item specification information with potential replacement product information pre-stored within the server;

selecting at least one potential replacement product which substantially matches the received item specification information;

downloading by the server at least one of item feature information, product accessory information, and price quote information related to the selected potential replacement product;

storing by the server the selected potential replacement products in a database for access by at least one of the insured user and the insurer;

approving by the insurer, at least one of the potential replacement products, whose information was downloaded;

providing the downloaded information to the insured user; and

prompting the insured user to select at least one replacement item from the downloaded information.

2. A method in accordance with claim 1 wherein said approving by the insurer comprises approving by the insurer, a settlement price for the insured item based on at least one of the potential replacement products, whose information was downloaded.

3. A method according to claim 1 wherein said step of providing the downloaded information to the insured user comprises the step of providing a settlement price to the insured user.

4. A method according to claim 1 further comprising the step of guiding the user to a compatible product which substantially matches the received item specification information.

5. A method in accordance with claim 1 further comprising the step of receiving a user selection representing a compatible product.

6. A method in accordance with claim 1 wherein said approving by the insurer, comprises:

approving by the insurer, a settlement price for the insured item based on at least one of the potential replacement products, whose information was downloaded; and

receiving a user selection representing at least one of a compatible product and a buy-out option based on the settlement price approved by the insurer.

7. A method in accordance with claim 1 further comprising maintaining an event log including actions taken on behalf of at least one of the insured user and the insurer.

8. A method in accordance with claim 1 wherein said step of receiving specification information about the item further comprises the step of comparing the item specification information with pre-stored information.

9. A method in accordance with claim 1 wherein said step of receiving specification information about the item further comprises using the item specification information to download information related to products which substantially match the item specification information.

10. A system for facilitating selection of an item by an insured user to replace an insured item of the insured user, said system comprising:

a device; and

a server connected to said device and configured to receive specification information data about the item to be replaced, wherein the specification information data includes at least one of a feature of the item, an accessory of the item, and a price quote, said server further configured to;

identify product information data that substantially matches item specification information data received by the server;

download information regarding at least one potential replacement product;

store potential replacement product information to a database accessible to at least one of the insured user and the insurer for approval;

prompt the insurer to approve via said device at least one of the potential replacement products whose information was downloaded; and

prompt the insured user to select a replacement item from the approved potential replacement products.

11. A system in accordance with claim 10 wherein said server further configured to prompt the insurer to approve a settlement price for the insured item based on at least one of the potential replacement products, whose information was downloaded.

12. A system in accordance with claim 10 wherein said server further configured to provide a settlement price to the insured user.

13. A system in accordance with claim 10 wherein said server further configured to display to the user a compatible product which substantially matches the received item specification information.

14. A system in accordance with claim 10 wherein said server further configured to receive from the user a selection representing a compatible product.

15. A system in accordance with claim 10 wherein said server further configured to prompt the insurer to enter a settlement price for the insured item based on at least one of the potential replacement products, whose information was downloaded;

and

receive from the insured user a selection representing at least one of a compatible product and a buy-out option based on the settlement price approved by the insurer.

16. A system in accordance with claim 10 wherein said server further configured to generate an events log including actions taken on behalf of at least one of the insured user and the insurer.

17. A system in accordance with claim 10 wherein said server further configured to compare the item specification information entered with pre-stored information.