Processing electronic rebates

• US 7,668,749 B2
• Filed: 02/17/2009
• Issued: 02/23/2010
• Est. Priority Date: 04/16/2001
• Status: Active Grant

• Current Assignee: Toshiba Global Commerce Solutions Holdings Corporation (Toshiba Corporation)
• Original Assignee: International Business Machines Corporation
• Inventors: Lenz, Michael R., Kepros, Kevin P., Stuart, Rick W.
• Primary Examiner(s): Janvier; Jean Dario
• Application Number:
  US12/372,613
• Publication Number:
  US 20090157514A1
• Time in Patent Office: 371 Days
• Field of Search: 705/14.34, 705/14, 705/36, 705/14.1, 705/14.13, 705/26, 705/27
• US Class Current: 705/14.34
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0207 Discounts or incentives, e.g. coupons or rebates
• CPC Class Codes: G06Q 30/0211 Determining the effectiveness of discounts or incentives
• CPC Class Codes: G06Q 30/0219 based on funds or budget
• CPC Class Codes: G06Q 30/0225 Avoiding frauds
• CPC Class Codes: G06Q 30/0234 Rebates after completed purchase
• CPC Class Codes: G06Q 30/0236 Incentive or reward received by requiring registration or ID from user
• CPC Class Codes: G06Q 30/0267 Wireless devices
• CPC Class Codes: G06Q 30/0601 Electronic shopping [e-shopping]
• CPC Class Codes: G06Q 30/0609 Buyer or seller confidence or verification
• CPC Class Codes: G06Q 30/0621 Item configuration or customization
• CPC Class Codes: G06Q 40/12 Accounting

Abstract

Apparatus and article of manufacture for processing electronic rebates are disclosed. In one embodiment, a purchase identifier is linked to a purchase of a product. The purchase identifier is listed on a receipt upon the purchase of the product or contained in an electronic mail message sent to an electronic mail address accessible using a user computer system. Information is then received via a network from a user of the user computer system to complete a rebate claim for the purchased product. The received information is verified to determine whether the purchase identifier was provided. The rebate claim is granted if the received information is verified as correct.

Claims

1. A computer readable storage medium storing a software program that, when executed by a computer, causes the computer to perform a method comprising:

linking a purchase identifier to a purchase of a product, wherein the linking comprises;

receiving, by a rebate server computer system via a network, a request for the purchase identifier from a store computer system connected to the network;

generating, by the rebate server computer system, the purchase identifier for the purchase of the product; and

transmitting, by the rebate server computer system via the network, the purchase identifier to the store computer system;

receiving information, via the network, entered by a user of a user computer system to complete a rebate claim for the purchased product;

verifying the received information to determine whether the received information includes a match to the purchase identifier previously generated by the rebate server computer system; and

accepting the rebate claim from the user if the received information is verified as a valid rebate claim.

2. The computer readable storage medium of claim 1, wherein the purchase identifier is listed on a receipt upon the purchase of the product.

3. The computer readable storage medium of claim 1, wherein the purchase identifier is contained in an electronic mail message transmitted from the store computer system to an electronic mail address accessible using the user computer system.

4. The computer readable storage medium of claim 1, further comprising:

transmitting an electronic mail message containing the purchase identifier to an electronic mail address accessible using the user computer system.

5. The computer readable storage medium of claim 1, wherein the method further comprises:

providing a web page, via the network, to the user computer system to enable the receipt of information for the rebate claim.

6. The computer readable storage medium of claim 1, wherein the method further comprises:

verifying whether the rebate claim is a valid request for the rebate.

7. The computer readable storage medium of claim 6, wherein the verifying comprises:

determining whether the rebate claim was previously processed.

8. The computer readable storage medium of claim 6, wherein the verifying comprises:

determining whether a limit of rebates for the product has been exceeded.

9. The computer readable storage medium of claim 6, wherein the verifying comprises:

determining whether the product was previously returned.

10. The computer readable storage medium of claim 1, wherein the method further comprises:

issuing a check to the user identified on the rebate claim.

11. The computer readable storage medium of claim 1, wherein the method further comprises:

transferring the rebate electronically to an account of the user identified on the rebate claim.

12. The computer readable storage medium of claim 1, wherein the network comprises the Internet and the received information is submitted from the user computer using a web browser program.

13. The computer readable storage medium of claim 1, wherein the purchase identifier is a unique identifier utilized only for rebate purposes.

14. The computer readable storage medium of claim 1, wherein the rebate server computer system is operated by a product manufacturer and the store computer system is operated by a retail store.

15. A rebate server computer system for processing electronic rebates, the rebate server computer system comprising:

a memory for storing an electronic rebate program;

a processor which, upon executing the electronic rebate program is configured to;

link a purchase identifier to a purchase of a product, wherein the linking comprises;

receiving, by the rebate server computer system via a network, a request for the purchase identifier from a store computer system connected to the network;

generating, by the rebate server computer system, the purchase identifier for the purchase of the product; and

transmitting, by the rebate server computer system via the network, the purchase identifier to the store computer system;

receive information, via the network, entered from a user of a user computer system to complete a rebate claim for the purchased product;

verify the received information to determine whether the received information includes a match to the purchase identifier previously generated by the rebate server computer system; and

accept the rebate claim if the received information is verified as a valid rebate claim.

16. The rebate server computer system of claim 15, wherein the network comprises the Internet and the received information is submitted from the user computer using a web browser program.

17. The rebate server computer system of claim 15, wherein the purchase identifier is listed on a receipt upon the purchase of the product.

18. The rebate server computer system of claim 15, wherein the purchase identifier is contained in an electronic mail message transmitted to an electronic mail address accessible using the user computer.

19. The rebate server computer system of claim 15, wherein the purchase identifier is a unique identifier utilized only for rebate purposes.

20. The rebate server computer system of claim 15, wherein the rebate server computer system is operated by a product manufacturer and the store computer system is operated by a retail store.