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Interacting with a computer-based management system

  • US 7,669,138 B2
  • Filed: 10/27/2006
  • Issued: 02/23/2010
  • Est. Priority Date: 10/31/2005
  • Status: Expired due to Fees
First Claim
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1. A method of operating a processing system that includes one or more processors, a storage subsystem including at least memory, and a display device, the method comprising:

  • (a) presenting a user interface to a human user on the display device, the user interface being for accepting a free text message;

    (b) accepting free-text from the user via the user interface into the storage subsystem;

    (c) converting the accepted free-text to form or to modify structured message components related to the accepted free-text, the structured message components stored in the storage subsystem;

    (d) presenting to the user on a structured message user interface on the display device the structured data components related to the accepted free-text, such that the user can modify or accept the structured message components;

    (e) accepting from the user the user'"'"'s modification into the storage subsystem and/or acceptance of the presented structured message components until structured message components related to the accepted free-text are accepted;

    (f) repeating some or all of steps (b), (c), (d), and (e) until a composite message comprising both free-text and structured data is formed such that the structured data represents the intended meaning of the free-text in a form understandable by a computer-based management system;

    (g) storing the structured data in a data structure in the storage subsystem, and(h) electronically communicating the structured data of the composite message to at least one computer-based management system and, in the case that there is at least one human recipient, communicating at least the free-text of the composite message to the at least one human recipient.

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