Enhancing presence information through the addition of one or more of biotelemetry data and environmental data

• US 7,675,411 B1
• Filed: 02/20/2007
• Issued: 03/09/2010
• Est. Priority Date: 02/20/2007
• Status: Active Grant

• Current Assignee: Avaya Incorporated
• Original Assignee: Avaya Incorporated
• Inventors: Michaelis, Paul Roller, Thomas, Michael J.
• Primary Examiner(s): Swarthout; Brent
• Application Number:
  US11/676,685
• Time in Patent Office: 1,113 Days
• Field of Search: 340/539.12, 340/539.22, 340/573.1, 340/439, 340/575, 455/404.1, 455/456.1, 455/414.1, 379 33- 52, 379/373.01, 379/367.01, 379/373.02, 379/106.02, 379/201.02, 379/376.02
• US Class Current: 340/539.12
• CPC Class Codes: H04M 11/04 with alarm systems, e.g. fire, police or burglar alarm systems
• CPC Class Codes: H04M 3/4211 where the identifier is used to access a profile
• CPC Class Codes: H04M 3/42348 Location-based services which utilize the location information of a target
• CPC Class Codes: H04M 3/436 Arrangements for screening incoming calls , i.e. evaluating the characteristics of a call before deciding whether to answer it based on the calling party profile H04M3/42059; based on location H04M3/42348; based on presence H04M3/42365; diversion H04M3/54
• CPC Class Codes: H04M 3/53308 Message originator indirectly connected to the message centre, e.g. after detection of busy or absent state of a called party

Abstract

One or more of telephony functions and communication routing management are controlled by one or more of presence information, environmental information and physiological information. An analysis of the one or more of presence information, environmental information and physiological information is compared with a profile and the one or more of telephony functions and communication routing modified in accordance with a rule set associated with the profile. The environmental and physiological information can be acquired by a communications device associated with a person or through the communications device communicating with one or more dedicated environmental or physiological sensors.

Claims

1. A telephone function modification method comprising:

obtaining physiological information from one or more individuals associated with an endpoint;

analyzing, by a processor, one or more of the physiological information, callee presence information and environmental data associated with the callee to determine whether the callee desires to receive a call;

modifying a telephony function selected from a plurality of telephony functions based on the analysis; and

selecting one of a plurality of termination destinations for a communication based on the analysis of the physiological information, and one or more of the callee presence information and the environmental data, to include the modified telephony function.

2. The method of claim 1, wherein the physiological information is one or more of heartbeat information, blood pressure information, temperature information, activity information, and physiological status data about a callee.

3. The method of claim 1, wherein the telephony function is one or more of ringing a phone, forwarding a call, forwarding a call to mail, returning a message to the caller, returning a custom message to the caller, adjusting a communications device functionality, terminating a call, routing a call to another endpoint, managing a media type and automatic routing.

4. The method of claim 1, further comprising determining if a media type is available and modifying the telephone function based on the determining step.

5. The method of claim 1, further comprising determining if a preferred media type is available and one or more of modifying the telephone function based on the determining step and forwarding a message.

6. The method of claim 1, further comprising routing the communication to the termination destination.

7. The method of claim 1, further comprising comparing the physiological information to a profile associated with a callee.

8. The method of claim 1, further comprising managing a profile that is used to assist with the analysis of the physiological information.

9. A communication control system comprising:

a data conversion module configured to obtain physiological information associated with one or more individuals associated with an endpoint;

an analysis module configured to analyze the physiological information to determine whether a callee desires to receive a call;

a telephony function control module configured to modify a telephony function selected from a plurality of telephony functions based on the analysis; and

a communication routing determination module configured to select one of a plurality of termination destinations for a communication based on the analysis of the physiological information, to include the modified telephony function.

10. The module of claim 9, wherein the physiological information is one or more of heartbeat information, blood pressure information, temperature information, activity information, and physiological status data about a callee.

11. The module of claim 9, wherein the telephony function is one or more of ringing a phone, forwarding a call, forwarding a call to mail, returning a message to the caller, returning a custom message to the caller, adjusting a communications device functionality, terminating a call, routing a call to another endpoint, managing a media type and automatic routing.

12. The module of claim 9, further comprising a multimedia communication module configured to determine if a media type is available and to modify the telephone function based on the determining step.

13. The module of claim 9, further comprising a multimedia communication module configured to determine if a preferred media type is available and to one or more of modify the telephone function based on the determination and to forward a message.

14. The module of claim 9, further comprising a controller adapted to route the communication to the termination destination.

15. The module of claim 9, further comprising a profile module configured to compare the physiological information to a profile associated with a callee.

16. The module of claim 9, further comprising a profile module that manages a profile that is used to assist with the analysis of the physiological information.

17. The module of claim 9, wherein the analysis module is further configured to analyze environmental information associated with the endpoint.

18. A telephone function modification method comprising:

obtaining one or more of environmental information and physiological information associated with one or more individuals proximate to an endpoint;

analyzing, by a processor, the one or more of environmental information and physiological information to determine whether a callee desires to receive a call;

modifying a telephony function selected from a plurality of telephony functions based on the analysis; and

selecting one of a plurality of termination destinations for a communication based on the analysis of the one or more of environmental information and physiological information to include the modified telephony function.

19. The method of claim 18, wherein the environmental data is one or more of light, temperature, sounds, noise, acoustic analysis, global positioning system information, time, motion, event occurrence and status or presence information related to one or more of other persons and communications devices.

20. The method of claim 18, wherein the physiological information is one or more of heartbeat information, blood pressure information, temperature information, activity information, and physiological status data about a callee.

21. A telephone function modification method comprising:

obtaining one or more physiological measures of at least a called party;

obtaining at least one of;

measures of environmental information associated with a called party'"'"'s endpoint, and

one or more characteristics of a calling party; and

analyzing, by a processor, the called party'"'"'s physiological information in combination with one or more of the environmental information and the characteristics of the calling party to determine whether the called party desires to receive a call;

modifying a telephony function based selected from a plurality of telephony functions on the analysis; and

selecting one of a plurality of termination destinations and response for a communication based on the analysis.