Monitoring and control of administration systems
First Claim
1. A method for providing control and monitoring of conference devices connected to a Conference Management System (CMS) having predefined CMS alerts and control codes, comprising:
- receiving a CMS alert at least attaching a user terminal address and a conference device identification from the Conference Management System in a Parser connected thereto;
creating a Session in said Parser;
storing said user terminal address and conference device identification in the Session;
making a look up in a first mapping table for said CMS alert;
if a match between said CMS alert and a record in said first mapping table is found, thenfetching a user terminal alert associated with said CMS alert from said first mapping table,transmitting said user terminal alert including said conference device identification to a user terminal identified by said user terminal address, andif a user terminal originated command originating from a user terminal identified by said user terminal address is received before a predefined time interval started at the time said Session was created is elapsed, thenrequesting the session for said stored conference device identification, andmaking a look up in a second mapping table for said user terminal originated command,if a match between said user terminal originated command and a record in said second mapping table is found, thenfetching a CMS scheduling or control code, or a data address pointing at a CMS scheduling or control code, associated with said user terminal originated command from said second mapping table, andexecuting said scheduling or control code on a conference device identified by said device identification in the Conference Management System; and
closing said Session in said Parser.
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Accused Products
Abstract
The present invention allows administrators of conference equipment, remotely localized from the ordinary managing interface, to execute simple commands for solving a problem that may have occurred during a conference or at conference set up. This is provided by a parser translating user terminal commands transmitted from the user terminal (e.g. a cellular phone) of the system administrator to Conference Management System codes, which are executed on the conference equipment in question from the Conference Management System. The present invention also allows system administrators to be alerted by a message (e.g. SMS) at any errors occurring during a conference or conference set up, and to correct the errors by responding to the alert without the need of addressing the equipment in which the errors occur.
10 Citations
8 Claims
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1. A method for providing control and monitoring of conference devices connected to a Conference Management System (CMS) having predefined CMS alerts and control codes, comprising:
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receiving a CMS alert at least attaching a user terminal address and a conference device identification from the Conference Management System in a Parser connected thereto; creating a Session in said Parser; storing said user terminal address and conference device identification in the Session; making a look up in a first mapping table for said CMS alert; if a match between said CMS alert and a record in said first mapping table is found, then fetching a user terminal alert associated with said CMS alert from said first mapping table, transmitting said user terminal alert including said conference device identification to a user terminal identified by said user terminal address, and if a user terminal originated command originating from a user terminal identified by said user terminal address is received before a predefined time interval started at the time said Session was created is elapsed, then requesting the session for said stored conference device identification, and making a look up in a second mapping table for said user terminal originated command, if a match between said user terminal originated command and a record in said second mapping table is found, then fetching a CMS scheduling or control code, or a data address pointing at a CMS scheduling or control code, associated with said user terminal originated command from said second mapping table, and executing said scheduling or control code on a conference device identified by said device identification in the Conference Management System; and closing said Session in said Parser. - View Dependent Claims (2, 3, 4, 5)
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6. A system for providing control, scheduling and monitoring of conference devices connected to a Conference Management System (CMS) having predefined CMS alerts, scheduling and control commands, comprising:
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a storing device including a first mapping table mapping the predefined CMS alerts with associated user terminal alerts and a second mapping table mapping the predefined CMS scheduling and control codes, or data addresses respectively pointing at CMS scheduling or control codes, with associated user terminal commands, a Parser adjusted to make a look up in said first mapping table for one of the predefined CMS alerts and to fetch an associated one of said user terminal alerts, and further adjusted to make a look up in said second mapping table for one of said user terminal commands and to fetch an associated one of the CMS scheduling and control codes, or the respective data addresses, and a communication network adjusted to receive user terminal alerts transmitted from said Parser, and to transmit user terminal commands to said Parser, and wherein the CMS is configured to transmit CMS alerts each attaching a user terminal address and one or more conference device identification(s) to said Parser and to instantaneously execute the CMS scheduling and control codes received or disclosed from the Parser. - View Dependent Claims (7, 8)
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Specification