Vehicle email notification with regional-specific content

• US 7,684,910 B2
• Filed: 12/29/2006
• Issued: 03/23/2010
• Est. Priority Date: 12/31/2005
• Status: Active Grant

• Current Assignee: General Motors LLC (General Motors Company)
• Original Assignee: General Motors LLC (General Motors Company)
• Inventors: Inbarajan, Krishnaraj
• Primary Examiner(s): Nguyen; Kim T
• Application Number:
  US11/618,237
• Publication Number:
  US 20080021964A1
• Time in Patent Office: 1,180 Days
• Field of Search: 701 29- 36, 701117-118, 340/457.4
• US Class Current: 701/36
• CPC Class Codes: G06F 3/0484 for the control of specific functions or operations, e.g. selecting or manipulating an object, an image or a displayed text element, setting a parameter value or selecting a range
• CPC Class Codes: G06F 3/0488 using a touch-screen or digitiser, e.g. input of commands through traced gestures
• CPC Class Codes: G06Q 10/00 Administration; Management
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0278 Product appraisal
• CPC Class Codes: G06Q 50/40 Business processes related to the transportation industry shipping G06Q10/083
• CPC Class Codes: G07C 5/008 communicating information to a remotely located station transmission systems for measured values G08C
• CPC Class Codes: G07C 5/085 using electronic data carriers
• CPC Class Codes: Y10S 370/908 Local area network

Abstract

A vehicle email notification system and method in which regional-specific information such as seat belt laws and dynamic vehicle information such as remaining oil life is obtained and incorporated into periodic email messages that are sent to the owner or other authorized subscriber. The regional-specific information is determined based on residence information for the vehicle, such as its garaged address. The email notifications are triggered by different events, some of which are independent of the vehicle (e.g., a monthly trigger), and others of which occur at the vehicle, such as a mileage or low oil life trigger. The notification system builds and sends to the subscriber an email message that contains the regional-specific and dynamic vehicle information and identifies any detected vehicle condition for which action is needed.

Claims

1. A method of providing vehicle information to an owner or other recipient, comprising the steps of:

(a) obtaining residence information for a vehicle;

(b) accessing regional-specific content using the residence information;

(c) accessing vehicle data using a telematics unit of the vehicle;

(d) transmitting the vehicle data from the telematics unit to a central data system;

(e) constructing a notification message using the regional-specific content and vehicle data; and

(f) sending the notification message to a recipient via an electronic messaging system.

2. The method set forth in claim 1, wherein the residence information comprises a designation of a political boundary.

3. The method set forth in claim 1, wherein step (a) further comprises receiving the residence information from the recipient via a global computer network.

4. The method set forth in claim 1, wherein step (a) further comprises accessing the residence information from stored customer data supplied by a dealer from which the vehicle was obtained.

5. The method set forth in claim 1, wherein step (a) further comprises receiving the residence information from an owner by an advisor at a call center.

6. The method set forth in claim 1, wherein step (a) further comprises receiving new residence information and replacing previously obtained residence information with the new residence information.

7. The method set forth in claim 1, wherein step (b) further comprises accessing vehicle state registration renewal information and step (e) further comprises including the renewal information in the notification message.

8. The method set forth in claim 7, wherein step (f) further comprises sending the notification message within a predetermined period of time before a registration renewal date for the vehicle.

9. The method set forth in claim 8, further comprising the step of periodically sending other notification messages to the recipient that contain vehicle data and no renewal information, wherein the other notification messages are sent at times other than during the predetermined period of time.

10. The method set forth in claim 1, wherein step (b) further comprises accessing legal restrictions based on the residence information, and wherein step (e) further comprises including the legal restrictions in the notification message.

11. The method set forth in claim 1, wherein step (e) further comprises constructing the notification message so that it contains (1) at least some of the vehicle data represented in language characters, (2) vehicle identification information unique to the vehicle, and (3) a diagnostic result indicating whether some action is required to address one or more of the vehicle conditions.

12. The method set forth in claim 11, wherein step (e) further comprises generating an email message using a markup language.

13. The method set forth in claim 11, wherein step (e) further comprises constructing the notification message so that it contains the vehicle mileage or oil life, or both, represented in language characters.

14. The method set forth in claim 1, wherein step (c) further comprises accessing the vehicle data in response to occurrence of a trigger at the vehicle.

15. The method set forth in claim 1, wherein step (e) further comprises constructing the notification message as an email using a markup language.

16. A method of providing vehicle information to an owner or other recipient, comprising the steps of:

(a) obtaining residence information for a vehicle;

(b) accessing vehicle data using a telematics unit of the vehicle;

(c) transmitting the vehicle data from the telematics unit to a central data system;

(d) constructing an email that contains the vehicle data and a link to regional-specific information; and

(e) sending the email to a recipient via an electronic messaging system.

17. The method set forth in claim 16, wherein step (d) further comprises obtaining the link using the residence information.

18. The method set forth in claim 16, wherein the residence information comprises a designation of a political boundary.

19. The method set forth in claim 16, wherein step (b) further comprises accessing vehicle state registration renewal information and step (d) further comprises including the renewal information in the email.

20. The method set forth in claim 16, wherein step (d) further comprises accessing legal restrictions based on the residence information, and thereafter including the legal restrictions in the email.