Digital notification and response system
First Claim
1. A digital notification and response system, comprising:
- a. an administrator interface for preparing and transmitting a message over a network from an administrator to at least one group comprising at least one contact device of a user, using a user selected priority information, wherein the administrator interface is in communication with a processor and data storage;
b. a dynamic information database in communication with the administrator interface for storing;
user contact data for each member of each group, wherein the user contact data comprises user contact device information and the user selected priority information that indicates a contact order for each contact device of a user;
user selected grouping information defining each group; and
response data corresponding to user response information that indicates when insufficient user contact device information exists to contact the user contact devices;
wherein the administrator interface is in communication with a processor and data storage initiates distribution of the message using the user selected grouping information and the user selected priority information, wherein the use selected priority information is used to ensure that a critical user is contacted before a non-critical user, and wherein the message is transmitted through at least two industry standard gateway protocols simultaneously, wherein one of the two industry standard gateway protocols comprises a SMTP gateway, a SIP gateway, an H.323 gateway, an ISDN gateway, a PSTN gateway, an SMS gateway, an MMS gateway, a softswitch, and combinations thereof, and wherein the contact device transmits a response through the industry standard gateway protocols to the dynamic information database.
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Accused Products
Abstract
A digital notification and response system utilizing an administrator interface to transmit a message from an administrator to a user contact device. The system comprises a dynamic information database that includes user contact data, priority information, and response data. The administrator initiates distribution of the message based upon grouping information, priority information, and the priority order. The message is transmitted through at least two industry standard gateways simultaneously to groups of user contact devices based upon priority information. Once the message is received by the user contact device, the user contact device transmits a response through the industry standard gateways back to the dynamic information database.
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Citations
31 Claims
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1. A digital notification and response system, comprising:
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a. an administrator interface for preparing and transmitting a message over a network from an administrator to at least one group comprising at least one contact device of a user, using a user selected priority information, wherein the administrator interface is in communication with a processor and data storage; b. a dynamic information database in communication with the administrator interface for storing; user contact data for each member of each group, wherein the user contact data comprises user contact device information and the user selected priority information that indicates a contact order for each contact device of a user; user selected grouping information defining each group; and response data corresponding to user response information that indicates when insufficient user contact device information exists to contact the user contact devices; wherein the administrator interface is in communication with a processor and data storage initiates distribution of the message using the user selected grouping information and the user selected priority information, wherein the use selected priority information is used to ensure that a critical user is contacted before a non-critical user, and wherein the message is transmitted through at least two industry standard gateway protocols simultaneously, wherein one of the two industry standard gateway protocols comprises a SMTP gateway, a SIP gateway, an H.323 gateway, an ISDN gateway, a PSTN gateway, an SMS gateway, an MMS gateway, a softswitch, and combinations thereof, and wherein the contact device transmits a response through the industry standard gateway protocols to the dynamic information database. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31)
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20. The system of 1, wherein the at least one group of users is:
- a police department, a commercial property manager, a company, a parent of a child, a fire department, a school system, an adult, a security company, a donor, an utility customer, a branch of the military, a trade show attendee, at least one union member, a union, a voter, a parishioner, or combinations thereof.
Specification