Multi-line appearance telephony via a computer network
First Claim
Patent Images
1. A system comprising:
- a signal routing agent;
a gateway adapted to receive a first incoming call addressed to a first dialed number and a second incoming call addressed to a second dialed number;
at least one gatekeeper in communication with the gateway and responsive to receipt of the first incoming call to control the gateway to transmit a first computer network-compatible signal corresponding to the first incoming call to the signal routing agent and responsive to receipt of the second incoming call to control the gateway to transmit a second computer network-compatible signal corresponding to the second incoming call to the signal routing agent;
a data store storing data associating the first incoming call to a set of terminals selected from a plurality of terminals and associating the second incoming call to at least one of the terminals of the selected set; and
the signal routing agent being responsive to receipt of the first computer network-compatible signal to access the data store to identify the selected set of terminals assigned to receive the first computer network-compatible signal and to transmit first line appearance messages that identify an origin of the first incoming call to the selected set of terminals, and being responsive to receipt of the second computer network-compatible signal to access the data store to identify the at least one of the terminals of the selected set assigned to receive the second computer network-compatible signal and to transmit a second line appearance message identifying an origin of the second incoming call to the at least one of the terminals of the selected set.
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Abstract
A method and apparatus are provided for creating traditional multi-line appearance telecommunications capabilities in a computer network for communications received from a switched circuit network. The system and method create key system and attendant/attendee relationships between the respective terminal end-points of the computer network. In addition, multiple line appearances may be supported simultaneously at a single terminal end-point.
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Citations
16 Claims
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1. A system comprising:
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a signal routing agent; a gateway adapted to receive a first incoming call addressed to a first dialed number and a second incoming call addressed to a second dialed number; at least one gatekeeper in communication with the gateway and responsive to receipt of the first incoming call to control the gateway to transmit a first computer network-compatible signal corresponding to the first incoming call to the signal routing agent and responsive to receipt of the second incoming call to control the gateway to transmit a second computer network-compatible signal corresponding to the second incoming call to the signal routing agent; a data store storing data associating the first incoming call to a set of terminals selected from a plurality of terminals and associating the second incoming call to at least one of the terminals of the selected set; and the signal routing agent being responsive to receipt of the first computer network-compatible signal to access the data store to identify the selected set of terminals assigned to receive the first computer network-compatible signal and to transmit first line appearance messages that identify an origin of the first incoming call to the selected set of terminals, and being responsive to receipt of the second computer network-compatible signal to access the data store to identify the at least one of the terminals of the selected set assigned to receive the second computer network-compatible signal and to transmit a second line appearance message identifying an origin of the second incoming call to the at least one of the terminals of the selected set. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A method comprising:
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receiving a first incoming call addressed to a dialed number and a second incoming call addressed to a second dialed number; translating the first and second incoming calls into packet switched network compatible signals; accessing a data store to identify a plurality of terminals corresponding to the first dialed number and to identify one of the plurality of terminals corresponding to the second dialed number; transmitting first line appearance signals that identify an origin of the first incoming call to each of the plurality of terminals over a packet switched network, wherein the first line appearance signals are transmitted approximately simultaneously; and transmitting a second line appearance signal identifying an origin of the second incoming call to the one of the plurality of terminals over the packet switched network. - View Dependent Claims (9)
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10. A method comprising:
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receiving a first incoming call request, the first incoming call request including a first destination address and first origination information corresponding to an origin of the first incoming call request; receiving a second incoming call request, the second incoming call request including a second destination address and second origination information corresponding to an origin of the second incoming call request; accessing a data store to identify a plurality of terminals connected to a packet switched network and corresponding to the first destination address and to identify a selected terminal of the plurality of terminals corresponding to the second destination address; transmitting to each of the plurality of terminals at least one call setup message over the packet switched network that includes a first origination identifier based on the origin information of the first incoming call request wherein the call setup messages are transmitted to each of the plurality of terminals approximately simultaneously; and transmitting to the selected terminal at least one call setup message over the packet switched network that includes a second origination identifier based on the origin information of the second incoming call request.
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11. A system comprising:
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a signal routing agent; a gateway adapted to receive a request for a first incoming call addressed to a first dialed number and a second incoming call addressed to a second dialed number; a first server in communication with the gateway and responsive to receipt of the request for the first incoming call to control the gateway to transmit a first packet switched network-compatible signal corresponding to the request for the first incoming call to the signal routing agent and being responsive to receipt of the request for the second incoming call to control the gateway to transmit a second packet switched network-compatible signal corresponding to the request for the second incoming call to the signal routing agent; a data store storing data associating the first incoming call to a set of terminals selected from a plurality of terminals connected to a packet switched network and associating the second incoming call to at least one of the terminals of the selected set; and the signal routing agent being responsive to receipt of the first packet switched network-compatible signal to access the data store to identify the selected set of the plurality of terminals assigned to receive the first packet switched network-compatible signals and to transmit call setup messages that identify an origin of the first incoming call to each of the plurality of terminals, the signal routing agent also being responsive to receipt of the second packet switched network-compatible signals to access the data store to identify the at least one of the terminal of the selected set assigned to receive the second packet switched network-compatible signal and to transmit call setup messages that identify an origin of the second incoming call to the at least one of the terminals of the selected set. - View Dependent Claims (12, 13, 14, 15, 16)
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Specification