Personalized user specific grammars
First Claim
1. A computer-implemented method for improved transcription to a text file of an audio file of a voice mail message to a recipient in a unified messaging system comprising a grammar and a key elements list, the method comprising:
- comparing each voice mail utterance on the audio file to the grammar;
determining one or more voice mail utterances as recognizable based on a threshold relating to a probability accuracy of said comparing;
transcribing each of said recognizable voice mail utterances into a text corresponding to each said recognizable voice mail utterance, wherein the plurality of texts comprise a text file;
determining one or more voice mail utterances as unrecognizable based on a threshold relating to a probability accuracy of said comparing;
representing each of said unrecognizable voice mail utterances as a symbol or string added to the text file; and
including with the text file an identification of key elements in the texts in the text file that are contained in the key elements list.
3 Assignments
0 Petitions
Accused Products
Abstract
Improved systems and methods are provided for transcribing audio files of voice mails sent over a unified messaging system. Customized grammars specific to a voice mail recipient are created and utilized to transcribe a received voice mail by comparing the audio file to commonly utilized words, names, acronyms, and phrases used by the recipient. Key elements are identified from the resulting text transcription to aid the recipient in processing received voice mails based on the significant content contained in the voice mail.
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Citations
18 Claims
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1. A computer-implemented method for improved transcription to a text file of an audio file of a voice mail message to a recipient in a unified messaging system comprising a grammar and a key elements list, the method comprising:
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comparing each voice mail utterance on the audio file to the grammar; determining one or more voice mail utterances as recognizable based on a threshold relating to a probability accuracy of said comparing; transcribing each of said recognizable voice mail utterances into a text corresponding to each said recognizable voice mail utterance, wherein the plurality of texts comprise a text file; determining one or more voice mail utterances as unrecognizable based on a threshold relating to a probability accuracy of said comparing; representing each of said unrecognizable voice mail utterances as a symbol or string added to the text file; and including with the text file an identification of key elements in the texts in the text file that are contained in the key elements list. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
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12. A system for transcribing an audio file voice mail that is sent to a recipient connected to a unified messaging system, comprising:
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a grammar containing data from the unified messaging system mailbox of the recipient; a key elements list containing data that is to be located in a voice mail; a server being configured to execute computer-executable instructions for; executing a speech-to-text module that compares each voice mail utterance on the audio file to the grammar; creating a text corresponding to each recognizable voice mail utterance, wherein the plurality of texts comprise a text transcription; determining one or more utterances in the audio file as unrecognizable based on a threshold relating to a probability accuracy of said comparing, said determining further comprising representing each of said unrecognizable utterances as a symbol or string in a corresponding position within the text transcription; identifying key elements contained in the text transcription that are contained in the key elements list, said identified key elements corresponding to only the recognizable voice mail utterances from which a text has been created; and sending the recipient an email containing the identified key elements, the text transcription, and the audio file. - View Dependent Claims (13, 14, 15, 16, 17, 18)
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Specification