Electronic document presentment services in the event of a disaster
First Claim
1. An electronic presentment method, for recovery from a disaster effecting a print mail operation, the method comprising steps of:
- confirming the occurrence of the disaster which interrupts or impairs normal print mail operation;
receiving files containing electronic documents, corresponding to a hardcopy of the documents that would be produced by the print mail operation for delivery;
storing the electronic documents in a format corresponding to a hardcopy of the documents that would be produced by the print mail operation for delivery;
identifying intended recipients of the electronic documents from the received files;
transmitting a notification message through a communication network to the identified intended recipients that the disaster has impaired the print mail operation from producing or delivering the hardcopy documents; and
converting the stored electronic documents into a format capable of presenting the stored electronic documents to the identified intended recipients via a communication network, in response to the disaster impairing the print mail operation from producing or delivering the hardcopy documents.
15 Assignments
0 Petitions
Accused Products
Abstract
The disaster recovery techniques, for presentment of a company'"'"'s bills, statements or the like, provide electronic document presentment in the event of a disaster that impacts the company'"'"'s print mail delivery operation or other existing mailing system(s). Files containing electronic documents are received, from a system associated with the print mail delivery operation, and the documents are stored in a database. Preferably, the systems use the company'"'"'s existing data files. The files may be converted to a format compatible with one or more electronic delivery methodologies, if necessary. The disaster recovery systems present notice and/or data from the documents to the company'"'"'s customers electronically, for example as e-mail (notice or message containing some or all of the document data), as a document attachment to an e-mail, via a web site, and possibly via telephone voice announcement.
17 Citations
35 Claims
-
1. An electronic presentment method, for recovery from a disaster effecting a print mail operation, the method comprising steps of:
-
confirming the occurrence of the disaster which interrupts or impairs normal print mail operation; receiving files containing electronic documents, corresponding to a hardcopy of the documents that would be produced by the print mail operation for delivery; storing the electronic documents in a format corresponding to a hardcopy of the documents that would be produced by the print mail operation for delivery; identifying intended recipients of the electronic documents from the received files; transmitting a notification message through a communication network to the identified intended recipients that the disaster has impaired the print mail operation from producing or delivering the hardcopy documents; and converting the stored electronic documents into a format capable of presenting the stored electronic documents to the identified intended recipients via a communication network, in response to the disaster impairing the print mail operation from producing or delivering the hardcopy documents. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16)
-
-
17. A system for recovery from a disaster effecting a print mail operation, the system comprising:
-
a communication link for receiving files containing electronic documents corresponding to a hardcopy of the electronic documents that would be produced from a system associated with the print mail operation; and at least one programmed computer configured to perform the steps of; confirming the occurrence of the disaster which interrupts or impairs normal print mail operation; receiving the files containing the electronic documents, corresponding to the hardcopy of the documents that would be produced by the print mail operation for delivery; storing the electronic documents in a format corresponding to a hardcopy of the documents that would be produced by the print mail operation for delivery; identifying intended recipients of the electronic documents from the received files; transmitting a notification message through a communication network to the identified intended recipients that the disaster has impaired the print mail operation from producing or delivering the hardcopy documents; and converting the electronic documents into a format capable of electronic presentment, and for presenting at least some of the converted electronic documents to intended recipients via a communication network, in response to a system generated disaster notification, the disaster impairing the print mail operation from producing or delivering the hardcopy documents. - View Dependent Claims (18, 19, 20, 21, 22, 23, 24, 25, 26)
-
-
27. An electronic presentment method, for recovery from a disaster effecting a print mail operation, the method comprising steps of:
-
confirming the occurrence of the disaster which interrupts or impairs normal print mail operation; receiving files containing electronic documents, corresponding to a hardcopy of the electronic documents that would be produced by the print mail operation; storing the electronic documents in a format corresponding to a hardcopy of the documents that would be produced by the print mail operation; identifying an intended recipient of one of the electronic documents; automatically transmitting a notification message through a communication network to the identified intended recipient, in response to the disaster impairing the print mail operation from producing or delivering the hardcopy documents; and making at least some data from the one stored electronic document electronically available to the identified intended recipient, wherein the available data is converted into a format capable of presenting the stored electronic document to the identified intended recipient when accessed by the identified intended recipient. - View Dependent Claims (28, 29, 30, 31)
-
-
32. A program product, comprising a physical machine-readable storage medium and executable code embodied in the medium, wherein execution of the code by at least one programmable computer causes the at least one programmable computer to perform the sequence of steps, comprising:
-
confirming the occurrence of the disaster which interrupts or impairs normal print mail operation; receiving files containing electronic documents, corresponding to a hardcopy of the electronic documents that would be produced by a mail delivery operation; storing the electronic documents within the at least one programmable computer in a format corresponding to a hardcopy of the documents that would be produced by the mail delivery operation; identifying one or more intended recipients of the electronic documents from the received files; transmitting a notification message through a communication network to the identified intended recipients that the disaster has impaired the print mail operation from producing or delivering the hardcopy documents; and converting the stored electronic documents into a format capable of presenting the stored electronic documents to the identified intended recipients via a communication network, in response to a disaster impairing the print mail operation from producing or delivering the hardcopy documents. - View Dependent Claims (33)
-
-
34. A program product, comprising a physical machine-readable storage medium and executable code embodied in the medium, wherein execution of the code by at least one programmable computer causes the at least one programmable computer to perform the sequence of steps, comprising:
-
confirming the occurrence of the disaster which interrupts or impairs normal print mail operation; receiving files containing electronic documents, corresponding to a hardcopy of the electronic documents that would be produced by a print mail operation; storing the electronic documents within the at least one programmable computer in a format corresponding to a hardcopy of the documents that would be produced by the print mail operation; identifying an intended recipient of one of the electronic documents; automatically transmitting a notification message through a communication network to the identified intended recipient, in response to a disaster impairing the print mail operation from producing or delivering the hardcopy documents; and making at least some data from the one stored electronic document electronically available to the identified intended recipient, wherein the available data is converted into a format capable of presenting the stored electronic document to the identified intended recipient when accessed by the identified intended recipient. - View Dependent Claims (35)
-
Specification