Communication method and system
First Claim
Patent Images
1. An apparatus comprising:
- a receiver configured to receive information from a communications system when a connection failure occurs between said apparatus and at least one node, said received information relating to a cause of said connection failure; and
a transmitter configured to provide to a management entity information comprising said received information relating to the cause of connection failure, said transmitted information enabling said management entity to provide assistance to said apparatus to assist a user of said apparatus in correcting an error relating to the cause of said connection failure.
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Accused Products
Abstract
A telecommunication system comprises a mobile station, or handset, usable by a user, at least one switching center connectable to the mobile station. The system is arranged such that when an attempt to establish a connection between the mobile station and the switching center fails, information relating to the cause of the connection failure is provided to the mobile station. The mobile station is able to provide this information to help a center.
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Citations
38 Claims
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1. An apparatus comprising:
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a receiver configured to receive information from a communications system when a connection failure occurs between said apparatus and at least one node, said received information relating to a cause of said connection failure; and a transmitter configured to provide to a management entity information comprising said received information relating to the cause of connection failure, said transmitted information enabling said management entity to provide assistance to said apparatus to assist a user of said apparatus in correcting an error relating to the cause of said connection failure. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17)
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18. A method comprising:
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receiving at an apparatus information relating to a cause of a connection failure for a connection between the apparatus and at least one node; transmitting from said apparatus to a management entity said information relating to a cause of the connection failure; and receiving assistance at said apparatus from the management entity to assist a user of said apparatus in correcting an error relating to the cause of said connection failure. - View Dependent Claims (22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38)
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19. A system, comprising:
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an apparatus usable by a user; and at least one node, said apparatus being connectable with the at least one node, said system being configured such that when a connection failure occurs between said apparatus and said at least one node, information relating to a cause of said connection failure is provided to a management entity, said management entity providing assistance to the apparatus to assist the user of said apparatus in correcting an error relating to the cause of said connection failure.
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20. A method, comprising:
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determining when a connection failure occurs in a communications system, between an apparatus usable by a user and at least one node; providing information relating to a cause of said connection failure to a management entity; and providing assistance from said management entity to said apparatus, to assist the user of said apparatus in correcting an error relating to the cause of said connection failure.
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21. An apparatus, comprising:
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receiving means for receiving information from a communications system when a connection failure occurs between said apparatus and at least one node, said received information relating to a cause of said connection failure; and transmitting means for transmitting to a management entity information comprising said received information relating to the cause of connection failure, said transmitted information enabling said management entity to provide assistance to said apparatus to assist a user of said apparatus in correcting an error relating to the cause of said connection failure.
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Specification