Provision of group services in a telecommunications network

• US 7,706,817 B2
• Filed: 06/15/2005
• Issued: 04/27/2010
• Est. Priority Date: 06/15/2004
• Status: Expired due to Fees

• Current Assignee: Orange S.A.
• Original Assignee: Orange Personal Communications Services Limited (BT Group PLC)
• Inventors: Knibb, Giles, Dowie, William, Bamrah, Baljit S., Suffolk, Ben, Beeston, Michael
• Primary Examiner(s): Kincaid; Lester
• Assistant Examiner(s): MITCHELL, NATHAN A
• Application Number:
  US11/153,216
• Publication Number:
  US 20060067502A1
• Time in Patent Office: 1,777 Days
• Field of Search: 370/259, 370/260, 379/201.01, 379/202.01, 4554141-4144, 4554121-4122, 455/466
• US Class Current: 455/466
• CPC Class Codes: H04L 12/189 in combination with wireless systems selective distribution or broadcast in wireless communication networks H04W4/06
• CPC Class Codes: H04L 67/306 User profiles
• CPC Class Codes: H04L 67/63 Routing a service request depending on the request content or context
• CPC Class Codes: H04M 2203/2044 Group features, e.g. closed user group
• CPC Class Codes: H04M 3/42059 Making use of the calling party identifier
• CPC Class Codes: H04M 3/42093 Notifying the calling party of information on the called or connected party
• CPC Class Codes: H04M 3/42153 by subscriber
• CPC Class Codes: H04M 3/42365 Presence services providing information on the willingness to communicate or the ability to communicate in terms of media capability or network connectivity
• CPC Class Codes: H04M 3/42382 Text-based messaging services in telephone networks such as PSTN/ISDN, e.g. User-to-User Signalling or Short Message Service for fixed networks
• CPC Class Codes: H04M 3/436 Arrangements for screening incoming calls , i.e. evaluating the characteristics of a call before deciding whether to answer it based on the calling party profile H04M3/42059; based on location H04M3/42348; based on presence H04M3/42365; diversion H04M3/54
• CPC Class Codes: H04M 3/465 Arrangements for simultaneously calling a number of substations until an answer is obtained
• CPC Class Codes: H04M 3/533 Voice mail systems
• CPC Class Codes: H04M 7/0024 Services and arrangements where telephone services are combined with data services arrangements which combine a telephonic equipment and a computer H04M7/0012
• CPC Class Codes: H04W 4/10 Push-to-Talk [PTT] or Push-On-Call services
• CPC Class Codes: H04W 4/12 Messaging; Mailboxes; Announcements
• CPC Class Codes: H04W 76/45 for Push-to-Talk [PTT] or Push-to-Talk over cellular [PoC] services
• CPC Class Codes: H04W 84/08 Trunked mobile radio systems

Abstract

A method and system for providing group services in a telecommunications network. Groups of subscribers can be created and each group associated with its own telephone number. A member of a group can communicate with others in that group using a group service and the telephone number associated with the group. In one aspect, a number of different, and separately processed, group services are provided which can be accessed using a common group telephone dialing number.

Claims

1. A method for providing group services to subscribers in a telecommunications network, including:

receiving a first service request sent by a first originating party of a predefined group in a first communications mode, said first service request including a first telephone dialing number;

routing said first service request to a first destination selected on the basis of said first telephone dialing number and the first communications mode;

in response to receipt of said first service request at said first destination, confirming that the first originating party is a member of the predefined group, and selecting a first group of participants from the predefined group on the basis of said first telephone dialing number;

in response to confirmation that the first originating party is a member of the predefined group and selection of the first group, providing via the first destination a first group service to the selected first group of participants, the first group service having associated therewith the first telephone dialing number as originating calling line identity to facilitate a group reply to the first group of participants by any member of the first group of participants;

receiving a second service request sent by a second originating party of the predefined group in a second communications mode, which second communications mode is different from said first communications mode, said second service request including the first telephone dialing number;

routing said second service request to a second destination selected on the basis of said first telephone dialing number and the second communications mode, second destination being different from the first destination;

in response to receipt of said second service request at said second destination, confirming that the second originating party is a member of the predefined group and selecting a second group of participants from the predefined group on the basis of said first telephone dialing number; and

in response to confirmation that the second originating party is a member of the predefined group and selection of the second group, providing via the second destination a second group service to the selected second group of participants, the second group service having associated therewith the first telephone dialing number as originating calling line identity to facilitate a group reply to the second group of participants by any member of the second group of participants.

2. A method according to claim 1, wherein said method including:

storing group member data, said group member data identifying groups of participants;

storing telephone dialing number data, said telephone dialing number data identifying group telephone dialing numbers; and

storing relationship data relating said group member data to said group telephone dialing number data.

3. A method according to claim 2, wherein said relationship data identifies a one-to-one relationship between said first group of participants and said first telephone dialing number.

4. A method according to claim 1, wherein both said first and second service requests are received from the same originating party.

5. A method according to claim 1, wherein said first and second groups include a common set of participants.

6. A method according to claim 1, wherein one of said first and second communications mode is a store-and-forward messaging communications mode, and wherein provision of the service includes transmitting a store-and-forward message to members of the selected group of participants.

7. A method according to claim 1, wherein one of said first and second communications mode is a group voice mail communications mode, and wherein provision of the service includes providing the selected group of participants with access to a group voice message.

8. A method according to claim 1, wherein one of said first and second communications mode is a conference call communications mode, and wherein provision of the service includes providing participants of the selected group with access to a conference call.

9. A method according to claim 1, including storing a record of communications made using the services, and making said record selectively available to the selected group of participants.

10. A method according to claim 1, wherein the step of providing said first and/or second group service includes transmitting data, identifying said first telephone dialing number as a calling line identity, to members of the selected groups of participants during the provision of the service.

11. A method according to claim 10, comprising at least one of said selected participants transmitting a service request in reply, said reply service request including the first telephone dialing number, said reply service request deriving the first telephone dialing number from said calling line identity.

12. A method according to claim 1, comprising:

receiving an administration request, said administration request including said first telephone dialing number;

routing said administration request to a destination selected on the basis of said first telephone dialing number and a group administration command; and

in response to receipt of said administration request, selecting group member data relating to said first group of participants and updating said selected group member data.

13. A method according to claim 1, including configuring a group service in dependence on a calling line identity received in the service request.

14. Service apparatus for providing a group service to subscribers in a telecommunications network, said service apparatus being arranged to carry out the method of claim 1.

15. A method for providing a group service to subscribers in a telecommunications network, including:

storing data indicating a set of telephone dialing numbers which are intended to be allocated for use in the provision of group services;

conducting a group set up procedure for defining a service group for a defined group of members, said set up procedure including;

a) receiving a group set up request;

b) allocating a first telephone dialing number from said set of numbers to said group;

c) storing group member data identifying members of said defined group to render the group member data accessible by a number of different group service modules;

d) identifying said first telephone dialing number to one or more of said plurality of members of said defined group;

e) receiving a first service request sent by a first originating party of the defined group in a first communications mode, said first service request including said first telephone dialing number, and in response thereto, confirming that the first originating party is a member of the defined group;

f) routing to a first destination the first service request, the first destination comprising a first group service module of the number of different group service modules, the routing to the first destination being on the basis of the first communications mode, and at the first group service module of the number of different group service modules, identifying said group member data from said first telephone dialing number received in said first service request;

g) at said first group service module, providing via the first destination a first group service in response to identifying said group member data from said first telephone dialing number received in said first service request, the first group service having associated therewith the first telephone dialing number as originating calling line identity to facilitate a group reply by a member identified in the group member data;

h) receiving a second service request sent by a second originating party of the defined group in a second communications mode, which second communications mode is different from said first communications mode, said second service request including said first telephone dialing number, and in response thereto, confirming that the second originating party is a member of the defined group;

i) routing to a second destination the second service request, the second destination comprising a second group service module of the number of different group service modules and being different from the first destination, the routine to the second destination being on the basis of the second communications mode, and at the second group service module, which second group service module is different to said first said group service module of the number of different group service modules, identifying said group member data from said first telephone dialing number received in said second service request; and

j) at said second group service module, providing via the second destination a second group service in response to identifying said group member data from said first telephone dialing number received in said second service request, the second group service having associated therewith the first telephone dialing number as originating calling line identity to facilitate a group reply by a member identified in the group member data.

16. A method according to claim 15, wherein step a) comprises receiving said group set up request via said telecommunications network.

17. A method according to claim 16, wherein said set up request is received in a store-and-forward type message.

18. A method according to claim 15, wherein step d) comprises transmitting said first telephone dialing number via said telecommunications network.

19. A method according to claim 18, wherein said first telephone dialing number is transmitted in a store-and-forward type message.

20. Service apparatus for providing a group service to subscribers in a telecommunications network, said service apparatus being arranged to carry out the method of claim 15.