Feedback cancellation in a network-based transaction facility
First Claim
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1. An apparatus comprising:
- a processor;
a memory in data communication with the processor;
a feedback cancellation request receiver, executable by the processor, to receive a request to cancel feedback pertaining to a transaction in a network-based transaction facility from a first party to the transaction;
a feedback cancellation criteria evaluator, executable by the processor, to automatically determine whether one or more feedback cancellation criteria are satisfied;
a feedback cancellation recorder, executable by the processor, to cancel the feedback pertaining to the transaction if the one or more feedback cancellation criteria are satisfied, the feedback cancellation recorder further to mark the feedback pertaining to the transaction as withdrawn; and
a feedback user interface generator, executable by the processor, to generate a user interface that presents the feedback pertaining to the transaction and an indication that the feedback pertaining to the transaction is withdrawn.
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Abstract
A method and apparatus for canceling feedback in a network-based transaction facility are described. In one embodiment, the method includes receiving a request to cancel feedback pertaining to a transaction in a network-based transaction facility from a first party to the transaction, determining whether feedback cancellation criteria are satisfied, and canceling the feedback pertaining to the transaction if the feedback cancellation criteria are satisfied.
60 Citations
26 Claims
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1. An apparatus comprising:
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a processor; a memory in data communication with the processor; a feedback cancellation request receiver, executable by the processor, to receive a request to cancel feedback pertaining to a transaction in a network-based transaction facility from a first party to the transaction; a feedback cancellation criteria evaluator, executable by the processor, to automatically determine whether one or more feedback cancellation criteria are satisfied; a feedback cancellation recorder, executable by the processor, to cancel the feedback pertaining to the transaction if the one or more feedback cancellation criteria are satisfied, the feedback cancellation recorder further to mark the feedback pertaining to the transaction as withdrawn; and a feedback user interface generator, executable by the processor, to generate a user interface that presents the feedback pertaining to the transaction and an indication that the feedback pertaining to the transaction is withdrawn. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A computer-implemented method to cancel feedback pertaining to a transaction in a network-based marketplace, the method comprising:
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receiving a request to cancel feedback pertaining to the transaction in a network-based transaction facility from a first party to the transaction, the request being received via a digital network interface for processing by a data processor; using the data processor to automatically determine whether one or more feedback cancellation criteria are satisfied; canceling the feedback pertaining to the transaction, the canceling of the feedback pertaining to the transaction including marking the feedback pertaining to the transaction as withdrawn; and generating a user interface for a computer system, the user interface presenting the feedback pertaining to the transaction and an indication that the feedback pertaining to the transaction is withdrawn. - View Dependent Claims (10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21)
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22. A computer readable medium comprising instructions, which when executed on a processor, cause the processor to perform a method comprising:
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receiving a request to cancel feedback pertaining to a transaction in a network-based transaction facility from a first party to the transaction; automatically determining whether one or more feedback cancellation criteria are satisfied; and canceling the feedback pertaining to the transaction if the one or more feedback cancellation criteria are satisfied, the canceling of the feedback pertaining to the transaction including marking the feedback pertaining to the transaction as withdrawn; and
generating a user interface that presents the feedback pertaining to the transaction and an indication that the feedback pertaining to the transaction is withdrawn. - View Dependent Claims (23, 24, 25, 26)
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Specification