×

Subjective and statistical event tracking incident management system

  • US 7,716,739 B1
  • Filed: 07/20/2005
  • Issued: 05/11/2010
  • Est. Priority Date: 07/20/2005
  • Status: Active Grant
First Claim
Patent Images

1. A method comprising:

  • receiving a real-time event sequence;

    comparing, by a processor, said real-time event sequence to at least one past event sequence in a knowledge base stored in a memory, said real-time event sequence being a portion of said past event sequence;

    providing a predicted event sequence comprising events of said past event sequence following said portion, said predicted event sequence is a new event sequence predicted to occur after said real-time event sequence;

    wherein said knowledge base further comprises a past course of action taken in response to said past event sequence, said method further comprising providing said past course of action as a suggested course of action to take in response to said real-time event sequence; and

    wherein said knowledge base further comprises a past outcome that resulted from taking said past course of action, said method further comprising providing said past outcome as a predicted outcome to taking said suggested course of action.

View all claims
  • 2 Assignments
Timeline View
Assignment View
    ×
    ×