Method and apparatus for notifying called and/or calling parties of a call placement
First Claim
1. A method for providing a notification email for a call placement in a communication network, comprising:
- determining that a call has resulted in a busy disposition or a ringing without an answer disposition;
determining whether a calling party associated with said call has subscribed to a notification for call placement service; and
sending at least one notification email automatically by an application server deployed in said communication network in response to said call resulting in a busy disposition or a ringing without answer disposition to said calling party, if said calling party has subscribed to said notification for call placement service.
1 Assignment
0 Petitions
Accused Products
Abstract
A method and apparatus for providing email notification for called and/or calling parties of a call placement are disclosed. The method enables a packet network service provider, e.g., a VoIP or SoIP service provider, to register customers for email notification service, to obtain the disposition of calls from Call Detail Records (CDRs), call control elements or application servers that have access to call signaling information in real time, to identify calls that resulted in ringing without an answer or busy disposition, and to determine whether or not the called and/or calling party subscribed to the email notification service. If the calling and/or called party subscribe to the notification service, the service provider sends an email notification to the calling and/or called party containing the caller and called party information, the time of the call, the disposition of the call and the like.
12 Citations
18 Claims
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1. A method for providing a notification email for a call placement in a communication network, comprising:
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determining that a call has resulted in a busy disposition or a ringing without an answer disposition; determining whether a calling party associated with said call has subscribed to a notification for call placement service; and sending at least one notification email automatically by an application server deployed in said communication network in response to said call resulting in a busy disposition or a ringing without answer disposition to said calling party, if said calling party has subscribed to said notification for call placement service. - View Dependent Claims (2, 3, 4, 5, 6)
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7. A computer-readable medium having stored thereon a plurality of instructions, the plurality of instructions including instructions which, when executed by a processor, cause the processor to perform the steps of a method for providing a notification email for a call placement in a communication network, comprising:
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determining that a call has resulted in a busy disposition or a ringing without an answer disposition; determining whether a calling party associated with said call has subscribed to a notification for call placement service; and sending at least one notification email automatically by an application server deployed in said communication network in response to said call resulting in a busy disposition or a ringing without answer disposition to said calling party, if said calling party has subscribed to said notification for call placement service. - View Dependent Claims (8, 9, 10, 11, 12)
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13. An apparatus for providing a notification email for a call placement in a communication network, comprising:
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means for determining that a call has resulted in a busy disposition or a ringing without an answer disposition; means for determining whether a calling party associated with said call has subscribed to a notification for call placement service; and an application server in said communication network configured to send at least one notification email to said calling party, if said calling party has subscribed to said notification for call placement service. - View Dependent Claims (14, 15, 16, 17, 18)
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Specification