System and method for flexibly managing heterogeneous message delivery

• US 7,734,705 B1
• Filed: 09/20/2006
• Issued: 06/08/2010
• Est. Priority Date: 06/21/2006
• Status: Expired due to Fees

• Current Assignee: Richard Nugen, Roland E. Wheeler Jr, Shad Wheeler
• Original Assignee: Richard Nugen, Roland E. Wheeler Jr, Shad Wheeler
• Inventors: Nugen, Richard, Wheeler, Shad, Wheeler, Roland E. Jr.
• Primary Examiner(s): SMITH, CREIGHTON H
• Application Number:
  US11/524,722
• Time in Patent Office: 1,357 Days
• Field of Search: 709/206, 709/207, 709/230, 709/246
• US Class Current: 709/206
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]

Abstract

A system and method for flexibly managing heterogeneous message delivery. A message is queued. The message includes an identifier and content in intermediate format pending delivery through type-specific message interfaces. The delivery of the message to a recipient is managed with the message cast into one of a plurality of message types. The identifier is formatted and the content of the message is structured from the intermediate format into one such message type for the recipient. The message is sent to the recipient via the message interface corresponding to the selected message type. The delivery of the message is tracked by monitoring an acknowledgement of a receipt of the message by the recipient. An alternate message type available is selected upon non-acknowledgment of message receipt.

Claims

1. A system for flexibly managing heterogeneous message delivery, comprising:

a queue to temporarily stage a message comprising an identifier and content in intermediate format pending delivery through type-specific message interfaces; and

a shadowbox framework to manage the delivery of the message to a recipient with the message cast into one of a plurality of message types, comprising;

a conversion module to format the identifier and structure the content of the message from the intermediate format into one such message type for the recipient;

a message aggregator to send the message to the recipient via the message interface corresponding to the selected message type;

a tracking module to track the delivery of the message by monitoring an acknowledgement of a receipt of the message by the recipient; and

a handling module to select an alternate message type available upon non-acknowledgment of message receipt.

2. A system according to claim 1, further comprising:

a set of handling rules that specify an order of selection of alternate message types.

3. A system according to claim 1, wherein at least one such message type comprises a connection-oriented network protocol message, further comprising a connection-oriented network interface to open a data exchange session with the recipient, deliver the message to the recipient by transacting the data exchange session, and close the data exchange session to provide the receipt acknowledgement of the delivered message.

4. A system according to claim 1, wherein at least one such message type comprises a connectionless network protocol message, further comprising a connectionless network interface to communicate the message to the recipient, and to await one of an express acknowledgement and time out to provide the receipt acknowledgement of the delivered message.

5. A system according to claim 1, further comprising:

an RSS feed notifier to send a notification of an update to an RSS object to at least one subscriber, and to provide the RSS object as a subscriber-specified message type.

6. A system according to claim 1, further comprising:

a set of instructions to process following the delivery of the message to the recipient.

7. A system according to claim 1, wherein the message is sent as a broadcast to a plurality of recipients.

8. A system according to claim 1, wherein the message is encrypted during the delivery.

9. A system according to claim 1, wherein intermediate format comprises a logical overlay to transport and network protocol layers within a network infrastructure.

10. A system according to claim 9, wherein the network infrastructure is TCP/IP-compliant.

11. A system according to claim 1, wherein the identifier is selected from the group comprising an email address, Uniform Resource Locator (URL), Internet messaging (IM) handle, telephone number, and proxied equivalents thereof.

12. A system according to claim 1, wherein the content is selected from the group comprising an email, Internet message (IM), text message, Web log(Blog), Rich Site Summary (RSS), digital voice, digital facsimile, audio data, and video data.

13. A system according to claim 1, wherein each such message interface is implemented for a plurality of network protocols selected from the group comprising the Internet Messaging Protocol, File Transfer Protocol, Simple Mail Transfer Protocol, Hypertext Transport Protocol, RealAudio Protocol, Session Initiated Protocol, and Real-Time Transport Protocol.

14. A method for flexibly managing heterogeneous message delivery, comprising:

queuing a message comprising an identifier and content in intermediate format pending delivery through type-specific message interfaces; and

managing the delivery of the message to a recipient with the message cast into one of a plurality of message types, comprising;

formatting the identifier and structuring the content of the message from the intermediate format into one such message type for the recipient;

sending the message to the recipient via the message interface corresponding to the selected message type;

tracking the delivery of the message by monitoring an acknowledgement of a receipt of the message by the recipient; and

selecting an alternate message type available upon non-acknowledgment of message receipt.

15. A method according to claim 14, further comprising:

maintaining a set of handling rules that specify an order of selection of alternate message types.

16. A method according to claim 14, wherein at least one such message type comprises a connection-oriented network protocol message, further comprising:

opening a data exchange session with the recipient;

delivering the message to the recipient by transacting the data exchange session; and

closing the data exchange session to provide the receipt acknowledgement of the delivered message.

17. A method according to claim 14, wherein at least one such message type comprises a connectionless network protocol message, further comprising:

communicating the message to the recipient; and

awaiting one of an express acknowledgement and time out to provide the receipt acknowledgement of the delivered message.

18. A method according to claim 14, further comprising:

sending a notification of an update to an RSS object to at least one subscriber; and

providing the RSS object as a subscriber-specified message type.

19. A method according to claim 14, further comprising:

processing a set of instructions following the delivery of the message to the recipient.

20. A method according to claim 14, further comprising:

sending the message as a broadcast to a plurality of recipients.

21. A method according to claim 14, further comprising:

encrypting the message during the delivery.

22. A method according to claim 14, wherein intermediate format comprises a logical overlay to transport and network protocol layers within a network infrastructure.

23. A method according to claim 22, wherein the network infrastructure is TCP/IP-compliant.

24. A method according to claim 14, wherein the identifier is selected from the group comprising an email address, Uniform Resource Locator (URL), Internet messaging (IM) handle, telephone number, and proxied equivalents thereof.

25. A method according to claim 14, wherein the content is selected from the group comprising an email, Internet message (IM), text message, Web log(Blog), Rich Site Summary (RSS), digital voice, digital facsimile, audio data, and video data.

26. A method according to claim 14, further comprising:

implementing each such message interface for a plurality of network protocols selected from the group comprising the Internet Messaging Protocol, File Transfer Protocol, Simple Mail Transfer Protocol, Hypertext Transport Protocol, RealAudio Protocol, Session Initiated Protocol, and Real-Time Transport Protocol.

27. A computer-readable storage medium holding code for performing the method according to claim 14.