Aggregation and prioritization of application issue data
First Claim
Patent Images
1. A portal server comprising:
- a processor; and
a memory component communicatively coupled to the processor, the memory component having stored therein computer-executable instructions configured to implement aspects of the portal server including;
a data interface for accessing a plurality of application issue data sources for obtaining application issue data regarding one or more applications associated with a plurality of independent software vendors (ISVs), where the data interface is configured to facilitate access to the application issue data; and
an aggregation module for aggregating the application issue data to facilitate determining an aggregated application issue data set, the aggregation module configured to aggregate the application issue data by application and as a function of a qualitative priority, and for presenting a customizable user interface that presents the aggregated application issue data set including data pertaining to one or more applications associated with a corresponding ISV of the plurality of ISVs,wherein the data pertaining to the one or more applications associated with the corresponding ISV includes names of the applications associated with the corresponding ISV, a number of blocking issue data items associated with respective instances of the applications associated with the corresponding ISV, a number of quality issue data items associated with respective instances of the applications associated with the corresponding ISV, and a number of compatibility fix issue data items associated with respective instances of the applications associated with the corresponding ISV.
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Abstract
A novel software application development aid comprises a web portal that provides aggregated and prioritized application issue data to ISVs in an ISV-specific and ISV-customizable manner so that the ISVs may improve their applications or correct errors therein and may know which application issues are causing the greatest reductions in customer satisfaction. So informed, the ISV may efficiently focus limited corrective resources on the most pressing problems. The application issue data sources for the ISV portal may include logo testing data, user crash report data, and other testing data.
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Citations
24 Claims
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1. A portal server comprising:
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a processor; and a memory component communicatively coupled to the processor, the memory component having stored therein computer-executable instructions configured to implement aspects of the portal server including; a data interface for accessing a plurality of application issue data sources for obtaining application issue data regarding one or more applications associated with a plurality of independent software vendors (ISVs), where the data interface is configured to facilitate access to the application issue data; and an aggregation module for aggregating the application issue data to facilitate determining an aggregated application issue data set, the aggregation module configured to aggregate the application issue data by application and as a function of a qualitative priority, and for presenting a customizable user interface that presents the aggregated application issue data set including data pertaining to one or more applications associated with a corresponding ISV of the plurality of ISVs, wherein the data pertaining to the one or more applications associated with the corresponding ISV includes names of the applications associated with the corresponding ISV, a number of blocking issue data items associated with respective instances of the applications associated with the corresponding ISV, a number of quality issue data items associated with respective instances of the applications associated with the corresponding ISV, and a number of compatibility fix issue data items associated with respective instances of the applications associated with the corresponding ISV. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A user interface comprising:
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at least one processor communicatively coupled to the user interface for carrying out computer executable instructions in connection with user interface processes; a login credentials pane, where entry of credentials allows access to application issue data stored in a plurality of data sources; a search pane configured to receive an input pertaining to at least one search term, whereby data stored in the data sources is aggregated as a function of the at least one search term and a qualitative priority to determine an aggregated application issue data set; and a task pane configured to receive a formatting input pertaining to a preferred format for displaying the aggregated application issue data set; and a content pane configured to display the aggregated application issue data set, wherein the display of the aggregated application issue data set includes names of a set of applications associated with a particular independent software vendor (ISV), a number of blocking issue data items associated with at least one application in the set, a number of quality issue data items associated with at least one application in the set, and a number of compatibility fix issue data items associated with at least one application in the set. - View Dependent Claims (9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19)
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20. A computer-readable storage medium having instructions stored thereon, the instructions comprising:
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instructions to gather application issue data from a plurality of data sources; instructions to aggregate application issue data from the data sources as a function of a qualitative priority such that application issue data attributed to a particular independent software vendor (ISV) is accessible through a login protocol; instructions to aggregate application issue data from the data sources such that application issue data pertaining to a common application are grouped together; and instructions to display the aggregated application issue data, wherein the displayed aggregated application issue data includes names of a set of applications associated with a corresponding ISV, a number of blocking issue data items associated with at least one application in the set, a number of quality issue data items associated with at least one application in the set, and a number of compatibility fix issue data items associated with at least one application in the set. - View Dependent Claims (21, 22)
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23. A computing device comprising:
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at least one processor; means for gathering application issue data from a plurality of data sources; means for aggregating application issue data from the data sources as a function of a qualitative priority such that application issue data attributed to a particular independent software vendor (ISV) is accessible through a login protocol; means for aggregating application issue data from the data sources such that application issue data pertaining to a common application are grouped together; and means for displaying the aggregated application issue data, wherein the displayed aggregated application issue data includes names of a set of applications associated with a corresponding ISV, a number of blocking issue data items associated with at least one application in the set, a number of quality issue data items associated with at least one application in the set, and a number of compatibility fix issue data items associated with at least one application in the set. - View Dependent Claims (24)
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Specification