Mobility voice messaging
First Claim
Patent Images
1. A wireless communications network comprising:
- a plurality of communications devices networked together over a private communications network, each of said plurality of communications devices being identified to at least one user;
a communications server managing said private communications network;
one or more wireless communications device connected to said private communications network through a public wireless network, each said one or more wireless communications device identified with one said at least one user; and
a teleworking server storing one or more selectable levels of vocal responses for said each one or more wireless communications device, at least one device of said one or more wireless communications device having responses stored on a plurality of said levels, each level including a plurality of selectable vocal responses different than vocal responses on other levels of said plurality of levels, said teleworking server redirecting communications directed to respective ones of said plurality of communications devices identified with each said at least one user as being an out of office user, said teleworking server receiving non-verbal responses from each said one or more wireless communications device and selectively substituting stored said vocal responses in redirected said communications responsive to selected said non-verbal responses, substituted vocal responses being passed to calling devices at the other end of redirected calls, wherein said one or more wireless communications device includes at least one mobile computer with a set of responses selected responsive to displayable prompts, and a called party at a respective wireless communications device in silent mode selecting prompts communicates silently with connected callers calling said respective wireless communications device.
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Abstract
A wireless communications device, network and method of wireless communications. The wireless device (e.g., a cell phone) allows users to respond to calls silently by selecting prompts. Each prompt is replaced with a recorded vocal response. The caller hears the recorded response.
26 Citations
16 Claims
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1. A wireless communications network comprising:
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a plurality of communications devices networked together over a private communications network, each of said plurality of communications devices being identified to at least one user; a communications server managing said private communications network; one or more wireless communications device connected to said private communications network through a public wireless network, each said one or more wireless communications device identified with one said at least one user; and a teleworking server storing one or more selectable levels of vocal responses for said each one or more wireless communications device, at least one device of said one or more wireless communications device having responses stored on a plurality of said levels, each level including a plurality of selectable vocal responses different than vocal responses on other levels of said plurality of levels, said teleworking server redirecting communications directed to respective ones of said plurality of communications devices identified with each said at least one user as being an out of office user, said teleworking server receiving non-verbal responses from each said one or more wireless communications device and selectively substituting stored said vocal responses in redirected said communications responsive to selected said non-verbal responses, substituted vocal responses being passed to calling devices at the other end of redirected calls, wherein said one or more wireless communications device includes at least one mobile computer with a set of responses selected responsive to displayable prompts, and a called party at a respective wireless communications device in silent mode selecting prompts communicates silently with connected callers calling said respective wireless communications device. - View Dependent Claims (2, 3, 4)
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5. A method of wireless communications, said method comprising the steps of:
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a) receiving calls directed to stations on a private network, at least one said station being identified to an out of office user, a wireless device being associated with each said out of office user; b) selecting silent mode on one said wireless device; c) selectively forwarding calls directed to each said at least one station to a corresponding said wireless device; d) receiving said redirected call at each said corresponding wireless device; e) selecting a prompt from a plurality of selectable prompts; and
responsive to silent mode selectionf) returning a corresponding non-verbal response from said one wireless device to said private network; g) retrieving a corresponding verbal response stored in a teleworking server; and h) replacing said non-verbal response with the retrieved said corresponding vocal response, replaced vocal responses being passed to devices at the other end of redirected calls, wherein said plurality of selectable prompts include one or more level selection prompt, non- verbal responses being organized in a plurality of selectable levels with a plurality of selectable non-verbal responses on each of said plurality of selectable levels and selecting each said level selection prompt selecting non-verbal responses on a corresponding level, wherein vocal responses retrieved for non-verbal responses from one level are unselectable and different than vocal responses retrieved when another level is selected, wherein said non-verbal responses are assigned to a corresponding said vocal response when each said vocal response is recorded, and a called party at a respective wireless device in silent mode selecting prompts communicates silently with connected callers calling said respective wireless device. - View Dependent Claims (6, 7, 8, 9, 10)
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11. A communications system comprising:
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a plurality of private voice network stations; a communications server managing communications with said plurality of private voice network stations and selectively connecting to wireless communications devices identified as remote teleworking private network stations corresponding to one of said plurality of private voice network stations; each wireless communications device connected as an identified remote teleworking private network station comprising; means for entering silent mode for said each wireless communications device, means for receiving incoming wireless calls, means for listening to said incoming wireless calls, and means for selecting each of a plurality of prompts, each prompt corresponding to a non-verbal response, non-verbal responses being provided to said incoming wireless calls while in silent mode; at least one wireless communications device further including means for selecting a prompt level for each of said plurality of prompts, non-verbal responses being organized in a plurality of levels with a plurality of non-verbal responses on each of said plurality of levels, vocal responses retrieved for non-verbal responses from one level are unselectable and different than vocal responses retrieved when another level is selected; and a teleworking server managing communications with said remote teleworking private network stations and storing vocal responses for at least one of said corresponding plurality of private voice network stations, said communications server connecting to each of said wireless communications devices responsive to said teleworking server, wherein said teleworking server further comprises; means for selecting each of said stored spoken responses, and means for returning selected said spoken responses as said vocal responses, responsive to each non-verbal response from said each wireless communications device in silent mode, said teleworking server selectively substituting ones of stored said vocal responses for provided non-verbal responses received from silent mode wireless communications devices, said communications server returning substituted vocal responses to each caller calling said each at least one, substituted vocal responses being passed to calling devices at the other end of calls with said each wireless communications device, wherein a called party at a respective wireless communications device in silent mode selecting prompts communicates silently with connected callers calling said respective wireless communications device. - View Dependent Claims (12, 13, 14, 15, 16)
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Specification