Line appearance reservation for SIP endpoints

• US 7,751,536 B1
• Filed: 10/07/2005
• Issued: 07/06/2010
• Est. Priority Date: 10/07/2005
• Status: Active Grant

• Current Assignee: Arlington Technologies, LLC (Dominion Harbor Enterprises, LLC)
• Original Assignee: Avaya Incorporated
• Inventors: Wallach, Ryan Scott, Ravipati, Chandra Mouli, Mataga, Peter Andrew, Abramson, Sandra Rochelle, Boyle, Frank John III
• Primary Examiner(s): SING, SIMON P
• Application Number:
  US11/245,837
• Time in Patent Office: 1,733 Days
• Field of Search: 370352-356, 379/88.17
• US Class Current: 379/88.17
• CPC Class Codes: H04L 65/1096 Supplementary features, e.g. call forwarding or call holding systems providing special services or facilities to telephony subscribers H04M3/42
• CPC Class Codes: H04L 65/1104 Session initiation protocol [SIP]

Abstract

In one embodiment, a communication device includes an outgoing call alerting agent 196 that (i) detects that a communication device has entered an off-hook state and that a first line appearance has been selected by a user for an outgoing call, (ii) forwards a first call setup message to a third party call controller, the call setup message including a request to reserve the first line appearance for the outgoing call, and (iii) thereafter collects a set of digits dialed by the user for the outgoing call and provides the collected set of digits to the third party call controller.

Claims

1. A method, comprising:

detecting that a SIP communication device has entered an off-hook state;

in response to the off-hook state of the SIP communication device, an outgoing call alerting agent determining that a user has selected a first line status for an outgoing call, wherein the first line status is associated with a first line appearance that is presented at least on the SIP communication device;

the outgoing call alerting agent determining if the line is idle;

if the line is not idle, denying the selection of the line status for the outgoing call;

if the line is idle, the outgoing call alerting agent forwarding a first call setup message to a third party call controller for a SIP communication system, the first call setup message including a request to reserve the first line status for the outgoing call;

receiving a response message from the third party controller associated with the first call setup message;

after receiving the response message, the outgoing call alerting agent collecting a set of digits dialed by the user for the outgoing call; and

the outgoing call alerting agent providing the collected set of digits to the third party call controller in a second call setup message.

2. The method of claim 1, wherein the first call setup message further includes an off-hook notification indicating that the SIP communication device is in the off-hook state.

3. The method of claim 1, wherein the first call setup message is a first INVITE and the collected set of digits are provided to the third party call controller in a second INVITE different from the first INVITE.

4. The method of claim 3, wherein the first and second INVITES include the same call identifier and further comprising:

the third party call controller responding to the first INVITE with a message indicating that the line appearance has been reserved for the outgoing call;

the third party call controller sending to the SIP communication device a third message ending the dialog associated with the first INVITE; and

the third party call controller setting up the outgoing call using the collected set of digits.

5. The method of claim 1, further comprising:

the third party call controller receiving the first call setup message;

the third party call controller determining whether the first line is idle;

if the first line is not idle, the third party call controller sending a fourth message denying the line reservation request; and

if the first line is idle, the third party call controller sending the response accepting the line reservation request; and

if the first line is idle, the third party controller updating data structures and related line appearances on other communication devices to show that the first line is in use.

6. The method of claim 1, wherein the SIP communication device receives a TRYING message and a SESSION IN PROGRESS message from the third party controller in response to the first call setup message.

7. The method of claim 5, wherein if the first line status is not idle, the SIP communication device connects the user with an incoming call on the first line.

8. A SIP communication device comprising:

a memory;

a processor in communication with the memory, the processor operable to execute an outgoing call alerting agent, the outgoing call agent operable to

detect that the SIP communication device has entered an off-hook state,

determine that a user has selected a first line status for an outgoing call, wherein the first line status is associated with a first line appearance presented on at least the SIP communication device,

determine if the line is idle,

if the line is idle, forward a first call setup message to a third party call controller, the call setup message including a request to reserve the first line for the outgoing call,

if the line is not idle, denying the selection of the first line,

thereafter collect a set of digits dialed by the user for the outgoing call, and

provide the collected set of digits to the third party call controller in a second call setup message.

9. The device of claim 8, wherein the first call setup message further includes an off-hook notification indicating that the SIP communication device is in the off-hook state.

10. The device of claim 8, wherein the first call setup message is a first INVITE and the collected set of digits are provided to the third party call controller in a second INVITE different from the first INVITE.

11. The device of claim 10, wherein the SIP communication device receives a TRYING message and a SESSION IN PROGRESS message from the third party controller in response to the first INVITE and a TRYING message and ADDRESS INCOMPLETE message in response to the second INVITE.

12. The device of claim 8, if the line is not idle, the SIP communication device connects the user with an incoming call on the first line.

13. A SIP communication server, comprising:

a memory;

a processor in communication with the memory, the processor operable to execute an incoming call alerting agent, the incoming call alerting agent operable to

receive, from a SIP communication device, a request to reserve a first line for an outgoing call, wherein the first line has a first line status that is represented by a first line appearance,

determine if the line is idle,

if the line is not idle, denying the request,

if the line is idle, respond to the request reserving the line,

receive a set of digits for the outgoing call, and

after receiving the set of digits, initiate the outgoing call on a first channel associated with the first line.

14. The SIP communication server of claim 13, wherein the incoming call alerting agent receives, from the SIP communication device, first and second INVITES, wherein the first INVITE comprises the request to reserve the first line, wherein the second INVITE comprises the set of digits dialed by the user to make the outgoing call, wherein the first and second INVITES comprise the same call identifier, and wherein the incoming call alerting agent is further operable to respond to the first INVITE with a TRYING message indicating that the line appearance has been reserved for the outgoing call, send to the SIP communication device a SESSION IN PROGRESS message ending the dialog associated with the first INVITE, send a TRYING message and a ADDRESS INCOMPLETE in response to the second INVITE, and set up the outgoing call using the set of digits.

15. The SIP communication server of claim 13, when the first line is idle, the incoming call alerting agent is further operable to update data structures and related line appearances on other communication devices to show that the first line is in use.

16. The SIP communication server of claim 14, wherein the incoming call alerting agent receives an ACKNOWLEDGE message in response to the ADDRESS INCOMPLETE message sent to the SIP communication device and sends a RINGING message and an OK message in response to the ACKNOWLEDGE message.

17. The SIP communication server of claim 13, wherein the incoming call alerting agent receives the line reservation request before the set of digits received by the SIP communication device when the user dials the outgoing call.

18. The SIP communication server of claim 13, wherein the request further includes an off-hook notification indicating that the SIP communication device is in the off-hook state.