Network management for automated teller machines
First Claim
1. A method of managing a network comprising a plurality of agents, wherein each of the plurality of agents is associated with at least one automated teller machine (ATM), the method comprising:
- receiving a periodic status message from each of a first group of agents selected from the plurality of agents according to a predetermined schedule;
querying a router on a local portion of the network positioned to handle communications between components on the local portion of the network and components on a remote portion of the network;
receiving from the router an indication of a second group of agents from the plurality of agents that are communicating through the router, wherein the second group of agents comprises agents selected from the plurality of agents that are also part of the first group of agents;
comparing the first group of agents to the second group of agents; and
based on the comparing, generating a list of agents communicating through the router from which periodic status messages are not being received, wherein the list of agents comprises agents that are included in the second group of agents, but not in the first group of agents.
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Abstract
Methods of managing a network comprising a plurality of agents. The methods may comprise the step of receiving a periodic status message from each of a first group of agents selected from the plurality of agents The methods may also comprise the steps of querying a router on a local portion of the network positioned to handle communications between components on the local portion of the network and components on a remote portion of the network, and receiving from the router an indication of a second group of agents from the plurality of agents that are communicating through the router. In addition, the methods may comprise the steps of comparing the first group of agents to the second group of agents, and generating a list of agents communicating through the router from which periodic status messages are not being received.
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Citations
22 Claims
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1. A method of managing a network comprising a plurality of agents, wherein each of the plurality of agents is associated with at least one automated teller machine (ATM), the method comprising:
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receiving a periodic status message from each of a first group of agents selected from the plurality of agents according to a predetermined schedule; querying a router on a local portion of the network positioned to handle communications between components on the local portion of the network and components on a remote portion of the network; receiving from the router an indication of a second group of agents from the plurality of agents that are communicating through the router, wherein the second group of agents comprises agents selected from the plurality of agents that are also part of the first group of agents; comparing the first group of agents to the second group of agents; and based on the comparing, generating a list of agents communicating through the router from which periodic status messages are not being received, wherein the list of agents comprises agents that are included in the second group of agents, but not in the first group of agents. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A computer system for managing automated teller machines (ATM'"'"'s), the system comprising:
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a plurality of agents, wherein each of the plurality of agents is associated with at least one ATM; a router positioned on a local portion of the network and positioned to handle communications between components on the local portion of the network and components on a remote portion of the network; and a host in communication with the plurality of agents via a network, wherein the host is configured to receive a periodic status message from each of a first group of agents selected from the plurality of agents according to a predetermined schedule; query the router for an indication of a second group of agents from the plurality of agents that are communicating through the router, wherein the second group of agents comprises agents selected from the plurality of agents that are also part of the first group of agents; compare the first group of agents to the second group of agents; and based on the comparison, generate a list of agents communicating through the router from which periodic status messages are not being received, wherein the list of agents comprises agents that are included in the second group of agents, but not in the first group of agents. - View Dependent Claims (10, 11, 12, 13, 14, 15, 16)
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17. A computer readable medium having instructions stored thereon that when executed by a processor, cause the processor to perform the steps of:
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receiving a periodic status message from each of a first group of agents selected from a plurality of agents according to a predetermined schedule, wherein each of the plurality of agents is associated with at least one automated teller machine (ATM); querying a router on a local portion of the network positioned to handle communications between components on the local portion of the network and components on a remote portion of the network, wherein the second group of agents comprises agents selected from the plurality of agents that are also part of the first group of agents; receiving from the router an indication of a second group of agents from the plurality of agents that are communicating through the router; comparing the first group of agents to the second group of agents; and based on the comparing generating a list of agents communicating through the router from which periodic status messages are not being received, wherein the computer readable medium is a tangible article. - View Dependent Claims (18, 19, 20, 21, 22)
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Specification