Criteria-based alternative messaging for a vehicle email notification system
First Claim
1. A method of providing vehicle information to an owner or other recipient, comprising the steps of:
- (a) accessing vehicle data using a telematics unit of the vehicle;
(b) transmitting the vehicle data from the telematics unit to a central data system;
(c) constructing an electronic message containing vehicle information that includes at least some of the vehicle data;
(d) sending the electronic message to a recipient via an electronic messaging system;
(e) comparing at least a portion of the vehicle data to one or more predefined criteria, determining if the criteria is met and, if so;
(e1) obtaining an alternative contact;
(e2) obtaining an alternative notification message; and
(e3) sending the alternative notification message to the alternative contact.
14 Assignments
0 Petitions
Accused Products
Abstract
A criteria-based messaging method for use with a vehicle email notification system in which triggers are used to initiate the generation and transmission of email messages that provide diverse types of dynamic vehicle information to the owner or other authorized subscriber. The email notifications are triggered by different events, some of which are independent of the vehicle (e.g., a monthly trigger), and others of which occur at the vehicle, such as a mileage or low oil life trigger. The notification system builds and sends to the subscriber an email message that contains the dynamic vehicle information and identifies any detected vehicle condition for which action is needed. The vehicle data is also compared to predefined criteria which, if met, result in an alternative notification message (text message, voice message, etc.) being sent to the recipient by an alternative means such as a phone call to the vehicle.
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Citations
14 Claims
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1. A method of providing vehicle information to an owner or other recipient, comprising the steps of:
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(a) accessing vehicle data using a telematics unit of the vehicle; (b) transmitting the vehicle data from the telematics unit to a central data system; (c) constructing an electronic message containing vehicle information that includes at least some of the vehicle data; (d) sending the electronic message to a recipient via an electronic messaging system; (e) comparing at least a portion of the vehicle data to one or more predefined criteria, determining if the criteria is met and, if so; (e1) obtaining an alternative contact; (e2) obtaining an alternative notification message; and (e3) sending the alternative notification message to the alternative contact. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14)
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Specification