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Method and apparatus for manager/agent communications

  • US 7,756,931 B2
  • Filed: 10/28/2004
  • Issued: 07/13/2010
  • Est. Priority Date: 10/28/2004
  • Status: Expired due to Fees
First Claim
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1. A method in a data processing system for automatic programmatic communications via an instant messaging network, the method comprising steps implemented by the data processing system of:

  • establishing a connection to the instant messaging network;

    responsive to establishing the connection to the instant messaging network, automatically receiving a programmatic communication through the connection to the instant messaging network without user intervention, wherein the programmatic communication is a script originating from the instant messaging network;

    responsive to automatically receiving the programmatic communication, automatically executing, by a script engine of the data processing system, the script originating from the instant messaging network to obtain component status information for a component accessible by the data processing system, wherein the script is automatically received from a management agent that remotely monitors the component using the instant messaging network to generate system management information for use in managing the resource; and

    returning a response to the management agent after automatically executing the script by the script engine, wherein the response is returned to a chat session that the management agent belongs to;

    whereinthe script engine is located in an agent, wherein the agent is a computer process that logs on to the instant messaging network.

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