Self-serve patient check-in and preventive services kiosk
First Claim
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1. A method for self-service by a patient during a visit to a medical facility, comprising:
- scanning a personal identification card of the patient via at least one kiosk located at the medical facility, said at least one kiosk comprising a card reader, a touch-screen display device, a wireless paging device, and an interactive voice response system;
after confirming the patient'"'"'s identification, verifying personal information from the patient via the touch-screen display device and updating the personal information at the at least one kiosk;
accessing at least one database to obtain medical data corresponding to the patient;
displaying appointments scheduled for the patient on the touch-screen display device;
asking the patient to confirm for which appointment the patient is checking in;
reporting routine laboratory results via an interactive voice response system;
displaying preventive health measures that are upcoming for the patient on the touch-screen display device;
displaying preventive health measures that are overdue for the patient on the touch-screen display device; and
notifying a medical professional that the patient is checked into the facility and ready for an appointment.
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Abstract
A medical check-in and data communication kiosk for efficiently checking-in patients at a medical facility and/or exchanging relevant data with the patient. A patient automatically provides initial identification information by swiping, scanning, etc., an I.D. card and the kiosk then accesses various legacy database systems to gather all relevant medical data corresponding to the particular patient. The patient is requested to verify and/or update any third party payer information, such as insurance information, and is also informed of suggested preventive healthcare actions.
45 Citations
13 Claims
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1. A method for self-service by a patient during a visit to a medical facility, comprising:
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scanning a personal identification card of the patient via at least one kiosk located at the medical facility, said at least one kiosk comprising a card reader, a touch-screen display device, a wireless paging device, and an interactive voice response system; after confirming the patient'"'"'s identification, verifying personal information from the patient via the touch-screen display device and updating the personal information at the at least one kiosk; accessing at least one database to obtain medical data corresponding to the patient; displaying appointments scheduled for the patient on the touch-screen display device; asking the patient to confirm for which appointment the patient is checking in; reporting routine laboratory results via an interactive voice response system; displaying preventive health measures that are upcoming for the patient on the touch-screen display device; displaying preventive health measures that are overdue for the patient on the touch-screen display device; and notifying a medical professional that the patient is checked into the facility and ready for an appointment. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13)
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Specification