System and method for remote management

• US 7,761,545 B2
• Filed: 11/18/2004
• Issued: 07/20/2010
• Est. Priority Date: 04/26/2000
• Status: Active Grant

• Current Assignee: Zhigu Holdings Limited
• Original Assignee: Microsoft Corporation
• Inventors: Bishop, David A., Darcy, Paul B.
• Primary Examiner(s): Vaughn, Jr.; William C
• Assistant Examiner(s): Gupta; Muktesh G.
• Application Number:
  US10/990,524
• Publication Number:
  US 20050097181A1
• Time in Patent Office: 2,070 Days
• Field of Search: 709/223, 709/206
• US Class Current: 709/223
• CPC Class Codes: G06F 11/2005 using redundant communication controllers
• CPC Class Codes: G06F 11/2007 using redundant communication media
• CPC Class Codes: G06F 11/2012 and using different communication protocols
• CPC Class Codes: G06F 11/3495 for systems
• CPC Class Codes: H04L 41/0213 Standardised network management protocols, e.g. simple network management protocol [SNMP]
• CPC Class Codes: H04L 43/00 Arrangements for monitoring or testing data switching networks
• CPC Class Codes: H04L 67/025 for remote control or remote monitoring of applications
• CPC Class Codes: H04L 67/34 involving the movement of software or configuration parameters network booting or remote initial program loading [RIPL] G06F9/4416

Abstract

A computing component is provided for use in a client computer which has a client processor. The computing component includes a remote management processor that is operable to selectively control the client computer independently of the client'"'"'s own processor or processors. The computing component also includes a network component that facilitates communication between the computing component and a remote management machine. A method of managing one or more clients in a computer system is also provided, where the clients have a client processor and a computing component installed on client. The computing component is independent of the client processor and is operable to selectively control the client. A network component is installed on the computing component. The method includes remotely controlling the client by communicating with the computing component through the network component utilizing a remote manager.

Claims

1. A method of communicating between a remote application'"'"'s process and a client application'"'"'s process in a computer system environment, comprising:

querying the client application'"'"'s process by the remote application'"'"'s process for data indicative of one or more client properties, wherein the client application'"'"'s process is executed on a computing component within a client device that is separately addressable and independent of the client device;

copying video data generated by the client device; and

transmitting the indicative data from the client application'"'"'s process and the copied video data through a network component installed in the computing component to the remote application'"'"'s process.

2. The method of communicating of claim 1, wherein the indicative data is capacity planning data.

3. The method of communicating of claim 2, wherein the indicative data is performance monitoring data.

4. The method of communicating of claim 3, wherein the indicative data is stored via the remote applications process.

5. A method of communicating between a remote application'"'"'s process and a client application'"'"'s process in a server system environment, comprising:

transmitting software to the remote application'"'"'s process;

storing the software using the remote application'"'"'s process locally on a sewer within the sewer system;

installing the software from the remote application'"'"'s process to the client application'"'"'s process, wherein the client application'"'"'s process is executed on a computing component within a client computer, the computing component is separately addressable and independent of the client computer;

monitoring, by the remote application'"'"'s process, the client application'"'"'s process and video data generated by the client application'"'"'s process; and

completing said installing step over a network component that is part of the computing component when specified conditions of the server system are satisfied, wherein the specified conditions are part of a service level agreement and include availability of the server.

6. The method of communicating of claim 5, further comprising:

transmitting instructions from the remote application'"'"'s process to the client application'"'"'s process to reboot;

receiving, by the client applications process, the instructions to reboot, wherein the client application'"'"'s process is executed on a computing component within the server in the server system that is separately addressable and independent of the client computer; and

rebooting the client computer remotely via a power cycle.

7. One or more computer-storage media storing instructions for performing a method of communicating between a remote application'"'"'s process and a client application'"'"'s process in a computer system environment, comprising:

querying the client application'"'"'s process by the remote application'"'"'s process for data indicative of one or more client properties, wherein the client application'"'"'s process is executed on a computing component within a client device that is separately addressable and independent of the client device;

copying video data generated by the client device; and

transmitting the indicative data from the client application'"'"'s process and the copied video data through a network component installed in the computing component to the remote application'"'"'s process.