System and method for remote management
First Claim
1. A method of communicating between a remote application'"'"'s process and a client application'"'"'s process in a computer system environment, comprising:
- querying the client application'"'"'s process by the remote application'"'"'s process for data indicative of one or more client properties, wherein the client application'"'"'s process is executed on a computing component within a client device that is separately addressable and independent of the client device;
copying video data generated by the client device; and
transmitting the indicative data from the client application'"'"'s process and the copied video data through a network component installed in the computing component to the remote application'"'"'s process.
2 Assignments
0 Petitions
Accused Products
Abstract
A computing component is provided for use in a client computer which has a client processor. The computing component includes a remote management processor that is operable to selectively control the client computer independently of the client'"'"'s own processor or processors. The computing component also includes a network component that facilitates communication between the computing component and a remote management machine. A method of managing one or more clients in a computer system is also provided, where the clients have a client processor and a computing component installed on client. The computing component is independent of the client processor and is operable to selectively control the client. A network component is installed on the computing component. The method includes remotely controlling the client by communicating with the computing component through the network component utilizing a remote manager.
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Citations
7 Claims
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1. A method of communicating between a remote application'"'"'s process and a client application'"'"'s process in a computer system environment, comprising:
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querying the client application'"'"'s process by the remote application'"'"'s process for data indicative of one or more client properties, wherein the client application'"'"'s process is executed on a computing component within a client device that is separately addressable and independent of the client device; copying video data generated by the client device; and transmitting the indicative data from the client application'"'"'s process and the copied video data through a network component installed in the computing component to the remote application'"'"'s process. - View Dependent Claims (2, 3, 4)
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5. A method of communicating between a remote application'"'"'s process and a client application'"'"'s process in a server system environment, comprising:
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transmitting software to the remote application'"'"'s process; storing the software using the remote application'"'"'s process locally on a sewer within the sewer system; installing the software from the remote application'"'"'s process to the client application'"'"'s process, wherein the client application'"'"'s process is executed on a computing component within a client computer, the computing component is separately addressable and independent of the client computer; monitoring, by the remote application'"'"'s process, the client application'"'"'s process and video data generated by the client application'"'"'s process; and completing said installing step over a network component that is part of the computing component when specified conditions of the server system are satisfied, wherein the specified conditions are part of a service level agreement and include availability of the server. - View Dependent Claims (6)
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7. One or more computer-storage media storing instructions for performing a method of communicating between a remote application'"'"'s process and a client application'"'"'s process in a computer system environment, comprising:
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querying the client application'"'"'s process by the remote application'"'"'s process for data indicative of one or more client properties, wherein the client application'"'"'s process is executed on a computing component within a client device that is separately addressable and independent of the client device; copying video data generated by the client device; and transmitting the indicative data from the client application'"'"'s process and the copied video data through a network component installed in the computing component to the remote application'"'"'s process.
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Specification