System, method, and computer program product for selecting and presenting financial products and services
First Claim
1. A method for using a computer to automatically prepare a client communication having a communication format, said communication format comprising general information and client information, said general information pertaining to a first financial product or service, said general information being other than an offer for said first financial product or service, said method comprising the steps of:
- providing a client database comprising a plurality of client records, said client records comprising client information;
providing a product-related database comprising product information;
using a processor to;
select a client record from said client database;
determine variable content for inclusion in a client communication to be directed to a particular client associated with said client record, said variable content pertaining to an offer for a second financial product or service and including portions of said client information contained in said particular client'"'"'s client record and portions of product information from said product-related database, said portions of product information specific to said client;
generate said portions of client information, said portions of product information, and said general information instantaneously and according to said communication format;
compose said general information, said portions of product information, and said portions of client information to form said client communication; and
automatically repeat said steps to select, determine, generate and compose for each suitable client record, from said client database, without human intervention between each step for a particular client record and between successive client records.
4 Assignments
0 Petitions
Accused Products
Abstract
An apparatus and method are provided which use client information from a client to automatically select and present financial products appropriate for the client. The apparatus according to one aspect of the invention comprises an input device for inputting client information relevant to a need by the client for the financial products, for inputting information about the financial products, for inputting ancillary data which excludes the client information and the financial products information, and for inputting decision criteria pertaining to selection from among the financial products. The apparatus still further includes decision making logic circuitry for using the client information, the financial products information, the ancillary information, and the decision criteria to select a subset of the financial products. It further includes an output device for preparing a client communication which identifies the subset of the financial products.
139 Citations
22 Claims
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1. A method for using a computer to automatically prepare a client communication having a communication format, said communication format comprising general information and client information, said general information pertaining to a first financial product or service, said general information being other than an offer for said first financial product or service, said method comprising the steps of:
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providing a client database comprising a plurality of client records, said client records comprising client information; providing a product-related database comprising product information; using a processor to; select a client record from said client database; determine variable content for inclusion in a client communication to be directed to a particular client associated with said client record, said variable content pertaining to an offer for a second financial product or service and including portions of said client information contained in said particular client'"'"'s client record and portions of product information from said product-related database, said portions of product information specific to said client; generate said portions of client information, said portions of product information, and said general information instantaneously and according to said communication format; compose said general information, said portions of product information, and said portions of client information to form said client communication; and automatically repeat said steps to select, determine, generate and compose for each suitable client record, from said client database, without human intervention between each step for a particular client record and between successive client records. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
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12. A method for using a computer to automatically prepare a client communication, said client communication comprising general information and client information, said general information pertaining to a first financial product or service, said method comprising the steps of:
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providing a client database comprising a plurality of client records, said client records comprising client information; providing a product-related database comprising product information; using a processor to; select a client record from said client database; determine variable content for inclusion in a client communication to be directed to a particular client associated with said client record, said variable content including at least some information required by compliance standards to offer a second financial product or service for sale and including portions of said client information contained in said particular client'"'"'s client record and portions of product information from said product-related database, said portions of product information specific to said client; generate said portions of client information, said portions of product information, and said general information instantaneously; compose said general information, said portions of product information, and said portions of client information to form said client communication; and automatically repeat said steps to select, determine, generate and compose for each suitable client record, from said client database, without human intervention between each step for a particular client record and between successive client records. - View Dependent Claims (13)
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14. A method for using a computer to automatically prepare a client communication, said client communication comprising general information and client information, said general information pertaining to a first financial product or service, said method comprising:
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providing a client database comprising a plurality of client records, said client records comprising client information; providing a product-related database comprising product information; using a processor to select a client record from said client database; determine variable content for inclusion in a client communication to be directed to a particular client associated with said client record, said variable content relating to one or more plans applicable to a second financial product or service and including portions of said client information contained in said particular client'"'"'s client record and portions of product information from said product-related database, said portions of product information specific to said client; generate said portions of client information, said portions of product information, and said general information instantaneously; compose said general information, said portions of product information, and said portions of client information to form said client communication; and automatically repeat said steps to select, determine, generate and compose for each suitable client record, from said client database, without human intervention between each step for a particular client record and between successive client records. - View Dependent Claims (15, 16, 17, 18)
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19. A method for using a computer to automatically prepare a client communication, said client communication comprising general information and client information, said general information pertaining to a first financial product or service, said method comprising:
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providing a client database comprising a plurality of client records, said client records comprising client information; providing a product-related database comprising product information; using a processor to; select a client record from said client database; select a second financial product or service from said product-related database; determine variable content for inclusion in a client communication to be directed to a particular client associated with said client record, said variable content relating to an offer for said second financial product or service and including portions of said client information contained in said particular client'"'"'s client record and portions of product information from said product-related database, said portions of product information specific to said client; generate said portions of client information, said portions of product information, and said general information instantaneously; compose said general information, said portions of product information, and said portions of client information to form said client communication; and automatically repeat said steps to select a client record, select a second financial product or service, determine, generate and compose for each suitable client record, from said client database, without human intervention between each step for a particular client record and between successive client records.
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20. A method for using a computer to automatically prepare a client communication, said client communication comprising general information and client information, said general information pertaining to a first financial product or service, said method comprising the steps of:
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providing a client database comprising a plurality of client records, said client records comprising client information; providing a product-related database comprising product information; using a processor to; select a client record from said client database; select one or more plans applicable to a second financial product or service from said product-related database; determine variable content for inclusion in a client communication to be directed to a particular client associated with said client record, said variable content relating to an offer for said selected one or more plans applicable to said second financial product or service and including portions of said client information contained in said particular client'"'"'s client record and portions or product information from said product-related database, said portions of product information specific to said client; generate said portions of client information, said portions of product information, and said general information instantaneously; compose said general information, said portions of product information, and said portions of client information to form said client communication; and automatically repeat said steps to select a client record, select one or more plans, determine, generate and compose for each suitable client record, from said client database, without human intervention between each step for a particular client record and between successive client records.
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21. A method for using a computer to automatically prepare a client communication, said client communication comprising general information and client information, said general information pertaining to a first financial product or service, said method comprising:
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providing a client database comprising a plurality of client records, said client records comprising client information; providing a product-related database comprising product information; using a processor to; select a client record from said client database; determine variable content for inclusion in a client communication to be directed to a particular client associated with said client record, said variable content pertaining to an offer for a second financial product or service and including portions of client information contained in said particular client'"'"'s client record and portions of product information from said product-related database, said portions of product information specific to said client; generate said portions of client information, said portions of product information, and said general information instantaneously; compose said general information, said portions of product information, and said portions of client information to form said client communication, wherein said client communication comprises content sufficient to enable a customer to make an informed decision regarding said second financial product or service; and automatically repeat said steps to select, determine, generate and compose for each suitable client record, from said client database, without human intervention between each step for a particular client record and between successive client records. - View Dependent Claims (22)
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Specification