System and method for automated double-ended field management of DSL service
First Claim
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1. A non-transitory machine-readable storage medium comprising machine executable instructions, the instructions comprising:
- an instruction to receive a data from a customer interface when a portable computing device is connected to the customer interface;
an instruction to receive test measurements from a portable test device when the portable computing device is connected to the portable test device, wherein the portable test device configured to make test measurements at a first end of a line;
an instruction to receive test measurements from a network device configured to make test measurements at a second end of the line;
an instruction to receive a data stored in a database via a wireless network, wherein the database, accessible to a server, for storing data relating to a network service provided to the customer interface over the line; and
an instruction to analyze one of the data to determine a performance metric relating to the network service;
wherein the portable test device and the network device both being configured to exchange their respective test measurements and to store data relating to the test measurements made by the portable test device and the network device.
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Abstract
A system and method to perform double-ended measurements of a network is provided. The system includes a test device that makes measurements at the customer end and a portable computing device that interfaces with the test device, a customer gateway and database at a network location to analyze the data and determine a performance metric of the network.
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Citations
18 Claims
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1. A non-transitory machine-readable storage medium comprising machine executable instructions, the instructions comprising:
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an instruction to receive a data from a customer interface when a portable computing device is connected to the customer interface; an instruction to receive test measurements from a portable test device when the portable computing device is connected to the portable test device, wherein the portable test device configured to make test measurements at a first end of a line; an instruction to receive test measurements from a network device configured to make test measurements at a second end of the line; an instruction to receive a data stored in a database via a wireless network, wherein the database, accessible to a server, for storing data relating to a network service provided to the customer interface over the line; and an instruction to analyze one of the data to determine a performance metric relating to the network service; wherein the portable test device and the network device both being configured to exchange their respective test measurements and to store data relating to the test measurements made by the portable test device and the network device. - View Dependent Claims (2, 3, 4, 5, 6)
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7. An apparatus, comprising:
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a portable computing device having a processor; a machine-readable storage medium accessible to the processor, the storage medium including processor executable instructions, the instructions including; an instruction to receive a data from a customer interface when a portable computing device is connected to the customer interface; an instruction to receive test measurements from a portable test device when the portable computing device is connected to the portable test device, wherein the portable test device configured to make test measurements at a first end of a line; an instruction to receive test measurements from a network device configured to make test measurements at a second end of the line; an instruction to receive a data stored in a database via a wireless network, wherein the database, accessible to a server, for storing data relating to a network service provided to the customer interface over the line; and an instruction to analyze one of the data to determine a performance metric relating to the network service; wherein the portable test device and the network device both being configured to exchange their respective test measurements and to store data relating to the test measurements made by the portable test device and the network device. - View Dependent Claims (8, 9, 10, 11, 12)
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13. A system suitable for use with a server, a database, accessible to the server, for storing data relating to a network service provided to a customer interface over a line, a portable test device configured to make test measurements at a first end of the line, and a network device configured to make test measurements at a second end of the line, the portable test device and the network device both being further configured to exchange their respective test measurements and to store data relating to the test measurements made by the portable test device and the network device, comprising:
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a processor having access to the customer interface, portable test device and server, a computer readable storage medium that is accessible to the processor, the storage medium including processor executable instructions, the instructions including; an instruction to receive data from the customer interface when a portable computing device is connected to the customer interface; an instruction to receive test measurements from the portable test device when the portable computing device is connected to the portable test device; an instruction to receive the data stored in the database via a wireless network; and an instruction to analyze one of the data to determine a performance metric relating to the network service. - View Dependent Claims (14, 15, 16, 17, 18)
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Specification