Telephone/transaction entry device and system for entering transaction data into databases

• US 7,778,395 B2
• Filed: 04/12/2007
• Issued: 08/17/2010
• Est. Priority Date: 05/19/1995
• Status: Expired due to Fees

• Current Assignee: CyberFone Systems LLC (Marathon Patent Group, Inc.)
• Original Assignee: Cyberfone Technologies Incorporated
• Inventors: Martino, Rocco L.
• Primary Examiner(s): NGUYEN, SIMON
• Application Number:
  US11/734,722
• Publication Number:
  US 20080031434A1
• Time in Patent Office: 1,223 Days
• Field of Search: 455/3.04, 455/3.06, 4554141-4144, 455418-419, 379 8801- 8802, 379/88.04, 379 8816- 8818, 379/88.23, 379 9312- 9313
• US Class Current: 379/67.1
• CPC Class Codes: G06F 40/174 Form filling; Merging
• CPC Class Codes: G06Q 10/02 Reservations, e.g. for tickets, services or events
• CPC Class Codes: G06Q 20/00 Payment architectures, schemes or protocols apparatus for performing or posting payment transactions G07F7/08, G07F19/00; electronic cash registers G07G1/12
• CPC Class Codes: G06Q 20/04 Payment circuits
• CPC Class Codes: G06Q 20/10 specially adapted for electronic funds transfer [EFT] systems; specially adapted for home banking systems
• CPC Class Codes: G06Q 20/305 using wired telephone networks
• CPC Class Codes: G10L 25/48 specially adapted for particular use
• CPC Class Codes: H04L 67/10 in which an application is distributed across nodes in the network software deployment G06F8/60; multiprogramming arrangements G06F9/46
• CPC Class Codes: H04L 67/1097 for distributed storage of data in networks, e.g. transport arrangements for network file system [NFS], storage area networks [SAN] or network attached storage [NAS]
• CPC Class Codes: H04L 67/34 involving the movement of software or configuration parameters network booting or remote initial program loading [RIPL] G06F9/4416
• CPC Class Codes: H04L 67/51 Discovery or management thereof, e.g. service location protocol [SLP] or web services
• CPC Class Codes: H04L 67/55 Push-based network services
• CPC Class Codes: H04L 67/56 Provisioning of proxy services store-and-forward switching systems in data switching networks H04L12/54
• CPC Class Codes: H04L 67/565 Conversion or adaptation of application format or content adding application control or application functional data H04L67/561
• CPC Class Codes: H04L 69/329 in the application layer [OSI layer 7]
• CPC Class Codes: H04L 9/40 Network security protocols
• CPC Class Codes: H04M 1/2478 Telephone terminals specially adapted for non-voice services, e.g. email, internet access centralized arrangements where telephones services are combined H04M7/0024; for recording text messages H04M3/5322; for accessing Internet H04M3/4938
• CPC Class Codes: H04M 11/06 Simultaneous speech and data transmission, e.g. telegraphic transmission over the same conductors
• CPC Class Codes: H04M 3/493 Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
• CPC Class Codes: H04M 3/533 Voice mail systems
• CPC Class Codes: H04N 7/147 : Communication arrangements, e.g. identifying the communication as a video-communication, intermediate storage of the signals selecting H04Q

Abstract

A data transaction processing system in which transaction data is entered by the user in response to prompts in a template which is tailored to each user application. The data transaction is received via protocols at a database server which, depending upon the application, stores the entire data transaction, explodes the data transaction to produce ancillary records which are then stored, and/or forwards the data transaction or some or all of the ancillary records to other database servers for updating other databases associated with those database servers.

Claims

1. A portable telephone, comprising:

telephone electronics, which allow placing a call;

a user interface, that allows entering data into the telephone, said user interface also allowing entering numbers into the telephone for placing the call;

a processor, that runs a stored program;

a speaker, that plays audio under control of said stored program in said processor;

a microphone, that receives spoken audio; and

a memory, that stores data for use with said processor, said data including form data to carry out an action with a remote server, said form data including at least one item that requires entry of data by said user from said user interface, said one item providing information that is played by said speaker to request said item of information from said user, wherein said stored program run by said processor receives a voice response, responsive to playing said information by said speaker, and sends information indicative of said voice response to a remote server.

2. A telephone as in claim 1, wherein said memory stores information indicative of said remote server along with said form data.

3. A method as in claim 1, wherein said memory stores information indicative of multiple different actions to be carried out with multiple different remote servers, and stores a form for a first remote server along with information indicative of said first remote server, and stores a second form for a second remote server along with information indicative of said second remote server.

4. A telephone as in claim 1, wherein said stored program controls recognizing the voice response prior to sending said information.

5. A telephone as in claim 1, wherein said stored program controls recording the voice response, and sending information indicative of said recording to said remote server.

6. A telephone, running a program that is stored in a memory within the telephone, said programming including instructions operative to allow said telephone to:

make a telephone call at a first time;

at a second time, carry out an action with a remote server, which action requires interaction by said user;

based on said instructions, playing an audio information for said user that requests a first item of information;

receiving a spoken response from said user including said first item of information; and

based on said spoken response, sending information to said remote server.

7. A telephone as in claim 6, further comprising instructions to recognize the spoken response prior to sending said information.

8. A telephone as in claim 6, further comprising

instructions to record the spoken response, and send that

recorded spoken response to the remote server.