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Method and system to manage services for multiple managed computer systems

  • US 7,779,092 B2
  • Filed: 08/18/2008
  • Issued: 08/17/2010
  • Est. Priority Date: 04/17/2002
  • Status: Expired due to Term
First Claim
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1. A method to facilitate provision of services to a managed system, the method comprising:

  • causing installation of an agent application on the managed system, the agent application including an inventory component;

    at a management system, receiving a service input from a control center, the service input identifying a service application to be installed on the managed system, the service application to facilitate a provision of a respective service provided by a respective service provider to the managed system;

    at the management system, receiving inventory information pertaining to the managed system from the inventory component of the agent application;

    storing the inventory information in a database associated with the management system, the database including inventory information pertaining to a plurality of managed systems;

    at the management system, using the inventory information, determining whether the managed system is qualified to receive the provision of the respective service facilitated by the service application; and

    at the management system, upon qualification of the managed system, providing the respective service facilitated by the service application to the managed system.

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