Keeping offensive content out of default view on a website

• US 7,783,652 B2
• Filed: 04/07/2006
• Issued: 08/24/2010
• Est. Priority Date: 04/07/2006
• Status: Active Grant

• Current Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Original Assignee: Microsoft Corporation
• Inventors: Kikkert, Sabrina M., Anderson, Stephen N.
• Primary Examiner(s): Jalil; Neveen Abel
• Assistant Examiner(s): MINCEY, JERMAINE A
• Application Number:
  US11/400,321
• Publication Number:
  US 20070239684A1
• Time in Patent Office: 1,600 Days
• Field of Search: 707/9, 707/513, 707/5, 707/10, 709/203, 709/218, 709/225, 713/201
• US Class Current: 707/757
• CPC Class Codes: G06F 16/958 Organisation or management of web site content, e.g. publishing, maintaining pages or automatic linking

Abstract

A content management system determines which user submitted content is to be included in a default experience of a mixed content website. Users submitting content are assigned trust levels based on their history of content submittal and other users'"'"' experience with the submitted content. Once a user reaches a predetermined trust level, their content may be included in the default experience without further vetting. An additional complaint review mechanism may be included for filtering unacceptable content and adjusting a submitting user'"'"'s trust level.

Claims

1. A computer-implemented method to be executed at least in part in a computing device for managing website content, comprising:

receiving content from a user to be included on the website, the user submitting the content to the website so that the submitted content can be viewed by other users;

determining a trust level of the user, wherein the user'"'"'s trust level is assigned based on a group of metrics associated with the user'"'"'s content submittal history, the group of metrics including a first metric based on a duration of the received content on the website, a second metric based on a number of accesses to the received content by other users on the website, and a third metric based on one of a rating assigned by other users to the received content on the website and a credential associated with the user, the user'"'"'s trust level being assigned based on a weighted combination of the first, second, and third metrics;

deploying the received content on a default experience of the website, if the user'"'"'s trust level is sufficient, the default experience of the website including a combination of managed content and trusted user content, the default experience of the website permitting a viewer of the website to search, browse or download the content from the website only when a quality level on the website is set to a medium level, the viewer being different than the user that submitted the content to the website; and

deploying the received content on a low level access setting of the website, if the user'"'"'s trust level is not sufficient, the low level access setting of the website permitting the viewer of the website to search, browse or download all material at the website only when a quality filter parameter on the website is set to a low level, the viewer being different than the user that submitted the content to the website,

wherein the content from the website that is to be searched, browsed or downloaded using the medium level is a subset of the material at the website that is to be searched, browsed or downloaded using the low level.

2. The computer-implemented method of claim 1, wherein the website includes a high level access setting with managed content only, a default experience setting with managed content and trusted user content, and a low level access setting with managed content and any user submitted content.

3. The computer-implemented method of claim 1, wherein the managed content is content prepared by an organization managing the website.

4. The computer-implemented method of claim 1, further comprising:

determining the user'"'"'s identity based on one of user provided information and a cookie.

5. The computer-implemented method of claim 1, wherein accessing the received content includes an action from a set of searching, browsing, and downloading the received content.

6. The computer-implemented method of claim 1, further comprising:

receiving another content from the user; and

adjusting the user'"'"'s trust level based on the other received content.

7. The computer-implemented method of claim 6, further comprising reducing the user'"'"'s trust level if a complaint is received from another user associated with the received content.

8. A system implemented on a computing device for keeping offensive content out of a default experience on a website that includes managed content and content submitted by a user, the system comprising:

a memory;

a processing unit;

a web content engine, on the computing device, configured to;

receive the user submitted content, the content being submitted so that the content can be viewed by other users;

identify an author of the user submitted content;

determine a trust level of the user based on a content submittal history, wherein the content submittal history includes a first criterion based on a duration of the user submitted content'"'"'s presence on the website, wherein the content submittal history includes a second criterion based on a number of accesses by other users to the user submitted content on the website, and a third criterion based on one of a rating assigned by other users to the received content on the website and a credential associated with the user wherein the user'"'"'s trust level is designated as sufficient, if the first criterion, the second criterion and the third criterion are met;

designate the user submitted content as trusted user content, if the user'"'"'s trust level is sufficient;

direct the user submitted content to a medium-level access setting of the website, if the user'"'"'s trust level is sufficient, the medium-level access setting of the website including a combination of managed content and trusted user content, the medium-level access setting of the website permitting a viewer of the website to search, browse or download the user submitted content from the website only when a quality level on the website is set to a medium level, the viewer being different than the user that submitted the content to the website;

direct the user submitted content to a low-level access setting of the website, if the user'"'"'s trust level is insufficient, the low level access setting of the website permitting a viewer of the website to search, browse or download all material at the website only when a quality filter parameter on the website is set to a low level, the viewer being different than the user that submitted the content to the website;

remove the user submitted content from the website based on an evaluation of received complaints associated with the user submitted content; and

assess the user'"'"'s trust level periodically based on an evaluation of received complaints associated with the user submitted content;

a deployment engine, on the computing device, configured to deploy the managed content and trusted user content to the default experience of the website; and

a content repository, on the computing device, configured to store the managed content and user submitted content,

wherein the content from the website that is to be searched, browsed or downloaded using the medium level is a subset of the material at the website that is to be searched, browsed or downloaded using the low level.

9. A computer-readable storage medium having computer executable instructions for keeping offensive content from a default experience of a website, the instructions comprising:

determining a content submitting user'"'"'s trust level based on a duration and number of accesses of submitted content on the website and based on one of a rating assigned by other users to the received content on the website and a credential associated with the user;

deploying the submitted content to the default experience of the website, if the user'"'"'s trust level is sufficient, wherein the default experience is presented to viewers with a safe filter setting and includes managed content and trusted user content, the default experience of the website permitting a viewer of the website to search, browse or download the submitted content from the website only when a quality level on the website is set to a medium level, the viewer being different than the user that submitted the content to the website; and

deploying the submitted content to a low level setting of the website, if the user'"'"'s trust level is not sufficient, wherein the low level setting is presented to viewers with a low level filter setting and includes managed content and any user submitted content, the low level setting of the website permitting a viewer of the website to search, browse or download all material at the website only when a quality filter parameter on the website is set to a low level, the viewer being different than the user that submitted the content to the website,

wherein the content from the website that is to be searched, browsed or downloaded using the medium level is a subset of the material at the website that is to be searched, browsed or downloaded using the low level.

10. The computer-readable storage medium of claim 9, wherein the instructions further include:

removing the submitted content from the website, if a complaint associated with the submitted content is received; and

reducing the user'"'"'s trust level based on the complaint.