Hybrid fault reasoning and guided troubleshooting system that uses case-based reasoning and model-based reasoning
First Claim
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1. A fault reasoning system comprising:
- a model-based reasoner to take in a plurality of fault signals, and predict a likely root cause for the plurality of fault signals based upon predictions developed utilizing a model of a particular piece of equipment;
a case database storing a plurality of prior fault signals, and associating a particular combination of fault signals with a particular root cause that has been identified in actual equipment in the past; and
a case-based reasoner having access to said case database, said case-based reasoner taking in the plurality of fault signals, and searching the case database for a prior case having a similar set of fault signals, with said case-based reasoner predicting a likely root cause if there is a prior case having a number of similar fault signals, and said model-based reasoner being utilized to predict a root cause when said case-based reasoner does not have such a previously stored case, and wherein the plurality of fault signals is fault codes initially sent to said model-based reasoner, and said model-based reasoner inverting the fault codes to predict likely root causes as isolation solutions to be sent to said case-based reasoner.
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Abstract
A fault reasoning system combines both a model-based reasoning approach based upon predicted root causes of a plurality of fault signals, and a case-based reasoner that looks at the actual root cause of actual cases.
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Citations
14 Claims
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1. A fault reasoning system comprising:
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a model-based reasoner to take in a plurality of fault signals, and predict a likely root cause for the plurality of fault signals based upon predictions developed utilizing a model of a particular piece of equipment; a case database storing a plurality of prior fault signals, and associating a particular combination of fault signals with a particular root cause that has been identified in actual equipment in the past; and a case-based reasoner having access to said case database, said case-based reasoner taking in the plurality of fault signals, and searching the case database for a prior case having a similar set of fault signals, with said case-based reasoner predicting a likely root cause if there is a prior case having a number of similar fault signals, and said model-based reasoner being utilized to predict a root cause when said case-based reasoner does not have such a previously stored case, and wherein the plurality of fault signals is fault codes initially sent to said model-based reasoner, and said model-based reasoner inverting the fault codes to predict likely root causes as isolation solutions to be sent to said case-based reasoner. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A method of operating a fault reasoning system comprising:
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taking in a plurality of fault signals and making predictions at a model-based reasoner developed utilizing a model of a particular piece of equipment; storing a plurality of prior fault signals on a case database, and associating a particular combination of fault signals with a particular root cause that has been identified in actual equipment in the past; and allowing a case-based reasoner access to said plurality of prior fault signals, said case-based reasoner taking in the plurality of fault signals, and searching the case database for a prior case having a similar set of fault signals, with said case-based reasoner predicting a likely root cause if there is a prior case having a number of similar fault signals, and said model-based reasoner being utilized to predict a root cause when said case-based reasoner does not have such a previously stored case, and wherein said model-based reasoner inverting the fault signals to predict likely root causes as isolation solutions to be sent to said case-based reasoner. - View Dependent Claims (10, 11, 12, 13, 14)
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Specification