Method, system, and computer program product for displaying images of conference call participants
First Claim
Patent Images
1. A method for displaying images of conference call participants implementing in a conference call system, comprising:
- receiving a call from a user to join a conference call, wherein a plurality of users are participating in the conference call;
verifying, using a computer system, an identity of the user who is joining the conference call using a voice key, the verifying comprising;
querying the user to speak the voice key in response to receiving the call from the user to join the conference call;
comparing the spoken voice key against a plurality of stored voice keys to find a matching voice key, wherein each of the plurality of stored voice keys is associated with a different user; and
if a matching voice key is found, identifying the user as the user associated with the matching voice key;
obtaining a phone number of each of the plurality of users participating in the conference call using a caller identification system;
matching at least one stored graphical representation to the phone number of each of the plurality of users wherein, in the case that the phone number of a user corresponds to a group of users, the matching further comprises matching a stored graphical representation of each user in the group of users with the phone number;
distributing and displaying all matching graphical representations to all of the plurality of users that are participating in the conference call;
monitoring the plurality of users participating in the conference call;
updating the distributed graphical representations for all of the plurality of users that are participating in the conference call when a user enters or exits the conference call;
tracking at least one of;
an identity of each of the plurality of users participating in the conference call, a location from which each of the plurality of users participating in the conference call is calling from, and a time of participation of each of the plurality of users participating in the conference call;
logging results of the tracking; and
notifying a moderator of the conference call that an unidentified user is attempting to join the conference call if the matching step is unable to match the phone number to a stored graphical representation.
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Abstract
The present invention provides a method, system, and computer program product for displaying images of conference call participants. A method in accordance with an embodiment of the present invention includes receiving a call from a user to join a conference call, obtaining a phone number of the user, matching the phone number to a stored graphical representation, and distributing and displaying the matching graphical representation to a predetermined set of users. A voice identification/recognition process can also be used to match the user to a stored graphical representation.
106 Citations
2 Claims
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1. A method for displaying images of conference call participants implementing in a conference call system, comprising:
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receiving a call from a user to join a conference call, wherein a plurality of users are participating in the conference call; verifying, using a computer system, an identity of the user who is joining the conference call using a voice key, the verifying comprising; querying the user to speak the voice key in response to receiving the call from the user to join the conference call; comparing the spoken voice key against a plurality of stored voice keys to find a matching voice key, wherein each of the plurality of stored voice keys is associated with a different user; and if a matching voice key is found, identifying the user as the user associated with the matching voice key; obtaining a phone number of each of the plurality of users participating in the conference call using a caller identification system; matching at least one stored graphical representation to the phone number of each of the plurality of users wherein, in the case that the phone number of a user corresponds to a group of users, the matching further comprises matching a stored graphical representation of each user in the group of users with the phone number; distributing and displaying all matching graphical representations to all of the plurality of users that are participating in the conference call; monitoring the plurality of users participating in the conference call; updating the distributed graphical representations for all of the plurality of users that are participating in the conference call when a user enters or exits the conference call; tracking at least one of;
an identity of each of the plurality of users participating in the conference call, a location from which each of the plurality of users participating in the conference call is calling from, and a time of participation of each of the plurality of users participating in the conference call;logging results of the tracking; and notifying a moderator of the conference call that an unidentified user is attempting to join the conference call if the matching step is unable to match the phone number to a stored graphical representation. - View Dependent Claims (2)
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Specification